Lexus of Pembroke Pines - Service Center

It was my first visit to Lexus of Pembroke Pines. I was very impressed with how they handle your arrival. I was greeted right away and was escorted to my assigned service consultant. She kept me informed o very impressed with how they handle your arrival. I was greeted right away and was escorted to my assigned service consultant. She kept me informed on the progress of my service and once it was done she contacted me and reviewed the service that was done and the adjustments that were made that I requested. I will continue to use Lexus of Pembroke Pines in the future. More

My service advisor Isidro is always excellent . He is always extremely professional and courteous and takes his time to explain what work my car needs. always extremely professional and courteous and takes his time to explain what work my car needs. More

My service advisor was so excellent, Mr Rodney explain very well what the service department did to my car. The service was really good and the customer service too, I am so happy very well what the service department did to my car. The service was really good and the customer service too, I am so happy More

Received the worst service. I am still waiting to hear back from management and I have t heard back. Dirty car that smells like gas. back from management and I have t heard back. Dirty car that smells like gas. More

The service in this dealership is not very good. This time around we waited close to 30 minutes with no one attending us even though we had an appointment. I had to seek help. No apologies either when we time around we waited close to 30 minutes with no one attending us even though we had an appointment. I had to seek help. No apologies either when we were finally helped. I was just told yeah we are really busy. More

Outstanding customer service and attention to detail. Christian was so helpful and supportive on my decision to lease the new vehicle and setting up the vehicle upon delivery Super dedicated and courteou Christian was so helpful and supportive on my decision to lease the new vehicle and setting up the vehicle upon delivery Super dedicated and courteous. More

Everyone was so professional and friendly! Rod in service and Cesar in sales was amazing! They took great care of me and my needs! Thank you all! service and Cesar in sales was amazing! They took great care of me and my needs! Thank you all! More

It's a very nice facility; employees are real attentive and polite. Hassle free service with John Steigle. Been going here to service my Lexuses over ten years. and polite. Hassle free service with John Steigle. Been going here to service my Lexuses over ten years. More

Customer service is great! Quick response and took care of the problem and got the car back to us even though it was a holiday weekend. of the problem and got the car back to us even though it was a holiday weekend. More

Excellent experience. From the time I called to make the appointment Iwas promptly greeted and the lady took care of my appointment. Later when arrived at dealership I was assigned to Sebastian who took car appointment Iwas promptly greeted and the lady took care of my appointment. Later when arrived at dealership I was assigned to Sebastian who took care of service needs. More