Lexus of Pembroke Pines - Service Center

It has been a continuing pleasure doing business for almost 20 years and leasing 8 new cars with Lexus of Pembroke Pines. I’ve enjoyed the buying experiences and bringing the car in for service. almost 20 years and leasing 8 new cars with Lexus of Pembroke Pines. I’ve enjoyed the buying experiences and bringing the car in for service. More

The associates were very courteous and prompt on the service appointment. I had Jose who attended to my vehicle maintenance need. Jose explained every detail of the service needed on my vehicle, very h service appointment. I had Jose who attended to my vehicle maintenance need. Jose explained every detail of the service needed on my vehicle, very helpful and courteous . More

Our service advisor Jeffrey was very kind and got me out quickly. He kept in touch with us and told us immediately when the car was ready to be picked up. I have nothing but good things to say about him. Th quickly. He kept in touch with us and told us immediately when the car was ready to be picked up. I have nothing but good things to say about him. The only thing that was not a positive was how long I had to wait for them to bring back my car when I turned in the loaner. It was close to a half hour wait. More

I was particularly impressed with Melissa Ho and Alex Whitmon who always go out of their way to be helpful and courteous.They are both also knowledgeable and highly efficient.It is always a pleasure deal Whitmon who always go out of their way to be helpful and courteous.They are both also knowledgeable and highly efficient.It is always a pleasure dealing with them. More

We had service done on our NX 200 and everything was great. Everything was explained to us so we could make an informed decision. Thanks to Andre for his professionalism. great. Everything was explained to us so we could make an informed decision. Thanks to Andre for his professionalism. More

Everything went well from the beginning, Juan took care of everything a loaner was given to me and beforre 1:00 pm my car was sparkle clean and ready, also I had an issue pairing my new phone and also this of everything a loaner was given to me and beforre 1:00 pm my car was sparkle clean and ready, also I had an issue pairing my new phone and also this was resolved without any problems, I am very happy with the service I always received in your dealer. More

Excellent👌! On Wednesday morning June 16 Rodney the service advisor displayed great customer service. Unable to wait for my car because I had to go to work, Rodney understood my situation has requested service advisor displayed great customer service. Unable to wait for my car because I had to go to work, Rodney understood my situation has requested someone to take me to work. Well appreciated! Great Customer Service Skill! More

Quality service in a timely manner. Excellent customer Quality service in a timely manner. Excellent customer service. Efficient representatives that communicate effectively to get your service done and Quality service in a timely manner. Excellent customer service. Efficient representatives that communicate effectively to get your service done and the complimentary car wash to get you going thru your day. More

Very professional and courteous. Got me in and out very quickly. My only critique would be that the facilities looked a bit run down needs some modernizing quickly. My only critique would be that the facilities looked a bit run down needs some modernizing More

Melissa Ho is an excellent service advisor. She is always professional, courteous, and knowledgeable. She makes servicing your vehicle a a convenient and pleasant experience. professional, courteous, and knowledgeable. She makes servicing your vehicle a a convenient and pleasant experience. More