Lexus of Pembroke Pines - Service Center

As a first experience was very good, excellent; and all the persons who I asked for help, were really nice. I'm grateful for your attention and services and I hope you be much better in the future! the persons who I asked for help, were really nice. I'm grateful for your attention and services and I hope you be much better in the future! More

Excellent customer service and very professional & courteous. Very helpful & painless process. Highly recommending John Segal in the Service Dept. at Pembroke Pines Lexus for his attention to detail. courteous. Very helpful & painless process. Highly recommending John Segal in the Service Dept. at Pembroke Pines Lexus for his attention to detail. More

No one reviewed the service performed after it was completed. My interior of my car was not vacuumed/cleaned at ALL. I specifically requested it be done because it has been missed on a few prior maint completed. My interior of my car was not vacuumed/cleaned at ALL. I specifically requested it be done because it has been missed on a few prior maintenance appointments because they are rushing for closing. I expect better quality service from Lexus, especially when I am paying $500+ for a big service. I am still waiting for someone to call and offer a complimentary car wash ( int/exter) at any local service center. More

Service advisor Jeff Hernandez like always great customer service I love this dealership I would never like to buy a car from somewhere else again service I love this dealership I would never like to buy a car from somewhere else again More

Showed up for service on a Sunday afternoon without an appointment, and in less than 2 hours, I was driving out. Very satisfied with the Customer Service at this Lexus. appointment, and in less than 2 hours, I was driving out. Very satisfied with the Customer Service at this Lexus. More

This is the second time I take my lease to Lexus Pembroke Pines and I had an amazing experience with the service for my car. A gentleman by the name of Juan Correa did a great job walking me through the proc Pines and I had an amazing experience with the service for my car. A gentleman by the name of Juan Correa did a great job walking me through the process and efficiently provided the best service possible. Juan Correa seems like a great asset to the Lexus family. I will be referring my peers to this dealer and keep servicing my car there. More

Melissa was excellent like always. She knows her customers by name and is super efficient. You are lucky to have her on your team. Thanks customers by name and is super efficient. You are lucky to have her on your team. Thanks More

Great service and attentiveness by Rod in the service dpt. Kept me informed of the situation throughout the day. Quality of work was very good dpt. Kept me informed of the situation throughout the day. Quality of work was very good More

I bought my car in for service I was seeing quickly as my normal service advisor was not available which is Jeremy and Jon came stepped in and provide me with excellent service and professionalism he was gre normal service advisor was not available which is Jeremy and Jon came stepped in and provide me with excellent service and professionalism he was great, I’m sorry he was amazing More

Very helpful good service would highly recommend this dealership to my friends they completed the service needed in the timely manner provided a loaner vehicle which was very helpful dealership to my friends they completed the service needed in the timely manner provided a loaner vehicle which was very helpful More