Lexus of Pembroke Pines - Service Center

Jose A. Great service advisor, straight forward and honest. Got me in and out within a reasonable time. Kept me updated with what's going on with my vehicle. honest. Got me in and out within a reasonable time. Kept me updated with what's going on with my vehicle. More

Nicholas is an excellent Salesman. He was patient and extremely knowledgeable about the products. He assisted me in my first service which made it smooth extremely knowledgeable about the products. He assisted me in my first service which made it smooth More

Fast and efficient! Very professional atmosphere. They are very helpful and informative. Got the job done. I'm very satisfied with the service. GREAT JOB! are very helpful and informative. Got the job done. I'm very satisfied with the service. GREAT JOB! More

Jeffery is amazing!!! But when it comes to car washes it’s very unfortunate that they don’t do a good job or provide the service still. Banko is such a great person to deal with overall, 5 stars it’s very unfortunate that they don’t do a good job or provide the service still. Banko is such a great person to deal with overall, 5 stars More

Isidro Garcia is one of the best service technicians I've had. Unfortunately, he was not involved in this one. It was a replacement of a cracked windshield that became a fuel pump replacement, about which had. Unfortunately, he was not involved in this one. It was a replacement of a cracked windshield that became a fuel pump replacement, about which I knew nothing. I delivered the car at 10:30 and it was supposed to be ready at 1:00. I drove away at 5:45. A few days later, my wife and I went to Orlando and lost visibility through the new windshield when the rain came. There was a film covering the windshield that made visibility almost zero, which is frightening at 70 miles per hour in a storm. It is very likely that his is my last Lexus. More

Rodney was great and everything was quick and efficient from drop off to pick up. Now I’m filling the 25 word minimum. Thank you! from drop off to pick up. Now I’m filling the 25 word minimum. Thank you! More

I was told my wait would be 1.5hrs. At 2hrs I saw my service rep who claimed he called, in waiting room entire time. service rep who claimed he called, in waiting room entire time. More

Service was excellent! My service advisor John Steigele is always professional and helpful. This time I was assisted by my new service advisor Rodney Fuller he was knowledgeable too. Receiving a written is always professional and helpful. This time I was assisted by my new service advisor Rodney Fuller he was knowledgeable too. Receiving a written list of recommended services and complimentary car wash is great. About the car wash, I like to mention, please service the machine, sometimes it skips areas. In general Lexus of Pembroke Pines provides excellent service. Thank you! More

Very quick, satisfying, and excellent service. No issues and not a long wait time for a 10K service for my vehicle. Well trained and customer savvy. and not a long wait time for a 10K service for my vehicle. Well trained and customer savvy. More

Service started almost on time according to the appointment. The advisor was very courteous and dilligent. I have had a great experience every time I bring my car to the dealer for service. appointment. The advisor was very courteous and dilligent. I have had a great experience every time I bring my car to the dealer for service. More