Lexus of Pembroke Pines - Service Center

Great Customer Service.....My advisor Jaime is Top Notch !!! Always do what they promise....and return the car back to me on time and always with a smile. !!! Always do what they promise....and return the car back to me on time and always with a smile. More

I took my lexus for an oil change and they said they performed a 25 point inspection i dont what they did but when i got home i checked my vehicle and the brake fluid was super low, the antifreeze was s performed a 25 point inspection i dont what they did but when i got home i checked my vehicle and the brake fluid was super low, the antifreeze was super low they didnt even a print out of what should be done very disappointed More

I was able to make an early appointment a few days in advance. There was not a "loner" vehicle available that late in scheduling, but I requested a very early appointment and elected to wait at the deal advance. There was not a "loner" vehicle available that late in scheduling, but I requested a very early appointment and elected to wait at the dealership. My service was completed even in less time than I was expecting. I am always pleased with the service provided at Lexus of Pembroke Pines. Thank you! More

Of course I love the car but what makes this dealership special are the people that work there. They are honest, courteous and friendly. There are no gimmicks or high-pressure sales . One can feel that special are the people that work there. They are honest, courteous and friendly. There are no gimmicks or high-pressure sales . One can feel that they have the customer's interest at heart - and it pays off. o More

I made an appt online and it was very easy to schedule. When I arrived, I was greeted and checked in quickly. The service representative was friendly and knowledge able and my car didn’t take too long to s When I arrived, I was greeted and checked in quickly. The service representative was friendly and knowledge able and my car didn’t take too long to service. More

My service advisor "sebastian Meija" went above & beyond. Always a professional. Went for my 80k maintenance & was told needed 4 new tires. Gave me a loaner too. Always a professional. Went for my 80k maintenance & was told needed 4 new tires. Gave me a loaner too. More

Prompt friendly serviceVery pleased with my service account manager Andre(for many years and many Lexus cars!)Promptly had a loaner car for me and called as soon as car was ready.Discussed replacement account manager Andre(for many years and many Lexus cars!)Promptly had a loaner car for me and called as soon as car was ready.Discussed replacement tires options clearly More

Great service, careful and detailed work and all around comfortable atmosphere to get your car worked on. It’s not always a pleasant thing to go to a dealership but I’ve found that every trip to Pembroke P comfortable atmosphere to get your car worked on. It’s not always a pleasant thing to go to a dealership but I’ve found that every trip to Pembroke Pines Lexus IS above reproach and respectable! More

It’s a busy day but everything go smooth.All workers It’s a busy day but everything go smooth. All workers work non stop, They are friendly. The service quality is good. Jeffery is a nice guy. Well do It’s a busy day but everything go smooth. All workers work non stop, They are friendly. The service quality is good. Jeffery is a nice guy. Well done. More

Great customer service. Joel was a great Customer Service Specialist. Always available when I had questions or wanted to check on my vehicle’s status. Repairs were completed quickly and with the high standar Specialist. Always available when I had questions or wanted to check on my vehicle’s status. Repairs were completed quickly and with the high standards I would expect from Lexus More