Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,118 Reviews of Lexus of Pembroke Pines - Service Center
The service was fast, efficient, friendly and complete! John and his team made the service experience a pleasure not another chore. Thank you so much John and his team made the service experience a pleasure not another chore. Thank you so much More
3 days until I got my car back for service on multiple recall. Car was returned with some superficial scuffs and dirt. Luckily they were not scratches. Otherwise great service. Jose is very helpful/patien recall. Car was returned with some superficial scuffs and dirt. Luckily they were not scratches. Otherwise great service. Jose is very helpful/patient. More
bad service i was waiting 3 hours so bad service nobody bad service i was waiting 3 hours so bad service nobody told me that the car was ready that was unfair, thanks for your bad service bad service i was waiting 3 hours so bad service nobody told me that the car was ready that was unfair, thanks for your bad service More
John provided excellent service as usual! He was very friendly, answered all of my questions and made me feel very comfortable in the loaner provided. friendly, answered all of my questions and made me feel very comfortable in the loaner provided. More
Very professional and happy with service provided My Very professional and happy with service provided My service advisor Jeremy was very helpful and advised everything that was going on with my car, Very professional and happy with service provided My service advisor Jeremy was very helpful and advised everything that was going on with my car, he provided a courtesy car I was very thankful for that More
Service is quick. Staff is very knowledgeable and friendly and a loaner is always offered if car maintenance is over a certain period of time. It’s always a pleasure working with Andre! friendly and a loaner is always offered if car maintenance is over a certain period of time. It’s always a pleasure working with Andre! More
Quality Quality Quality Excellent Service Great People Quality Quality Quality Excellent Service Great People Clean Environment You do not have the person who helped me with the service call His na Quality Quality Quality Excellent Service Great People Clean Environment You do not have the person who helped me with the service call His name is Sebastian ? More
I waited 20 minutes for my service rep before I asked for someone else to help me. I got a text when my car was ready. Never talked to the service rep again. Then I waited 20 minutes after I gave my paper someone else to help me. I got a text when my car was ready. Never talked to the service rep again. Then I waited 20 minutes after I gave my paperwork to the valet. Very impersonal. Had significantly better service at Infiniti and Acura with my previous vehicles. When I got my car back, the maintenance mileage was not cleared so it still say maintenance due at 4.997 miles. Not the luxury car experience I was expecting. Ver disappointing. More
Excellent from start to finish, my GX 460 was clean at the end and all repairs was well performed and they check for recalls for me Thanks Leopoldo the end and all repairs was well performed and they check for recalls for me Thanks Leopoldo More
Always friendly service from Jeff! Glad he’s back! Very accommodating on getting service done ASAP especially without getting a loaner car. Great service Jeff! accommodating on getting service done ASAP especially without getting a loaner car. Great service Jeff! More