Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,515 Reviews

8,515 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
May 14, 2021

Very pleased that my car was ready for pick much earlier than I expected. Everyone I encountered was very professional and dealership followed COVID guidelines. More

by JAKADUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Lexus of Pembroke Pines responded

We appreciate this feedback and are so happy to hear that our team helped you get back on the road in a timely manner. Thank you so much for visiting us at Lexus of Pembroke Pines!

May 13, 2021

Andre is always the best! Very knowledgeable and the car is always on time. Very convenient that we could get a rental car for the day. More

by Larocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Andre. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

May 13, 2021

Great service and very friendly staff. The job is done on time and in order. Love the place cause it is clean and very comfortable. More

by FROSEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 13, 2021

Great service! Fast and efficient. Jose is always pleasant to work with. Very knowledgeable..awesome great, professional courteous informative. Love coming here for my service More

by RACHABV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
May 13, 2021 -

Lexus of Pembroke Pines responded

We appreciate the kind feedback! Hearing that you had such a seamless experience working with Jose made our day. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 13, 2021

Very pleased with the customer service overall. I didn’t even have to call for appt, there was an automatic text and all. Thank you! More

by MABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Mabel! We are thrilled to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Safe travels, and we hope to see you again down the road!

May 13, 2021

Excellent service and my car was returned detailed and looking beautiful. I got a loaner right away. I will be a loyal customer. Thank you so much for your help. More

by joytaylor434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are grateful to have earned your business! We are delighted to hear that you had a great service experience with us. It makes our day to hear such kind feedback. We hope to see you next time. Have a wonderful day!

May 12, 2021

Quick, friendly, and great service. Jeremy is great, always helpful, listens to my concerns and makes sure they are addressed. Then gets me my loaner so I'm on my way. More

by fdez1116
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Jeremy. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 12, 2021

Excellent customer service. They were very attentive. i am very satisfied. Great atmosphere. Alex Whitmon was my salesman. He is the main reason that I returned to Lexus More

by WESTSIDE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Palacio
May 12, 2021 -

Lexus of Pembroke Pines responded

We are happy to hear that Alex and the rest of our team were able to take care of you! Thank you for leaving such a kind review for all of us at Lexus of Pembroke Pines. We hope to see you again down the road, have a great day!

May 12, 2021

Excelente servicio de todos los empleados quede muy satisfecho con el trato y el servicio gracias por el excelente trato. Thank you for your excellent service More

by REINEORA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
May 12, 2021 -

Lexus of Pembroke Pines responded

Gracias por compartir! Es excelente oír que tuvo una buena experiencia trabajando con nuestro equipo. Esperamos volver a verle en Lexus of Pembroke Pines!

May 11, 2021

Service was great service was great service was great as always they took my car right away I knew within 30 minutes what the problem was and it was taken care of I was in and out of there in less than 2 ho More

by RMC50NH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

...
597
...