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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,515 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,515 Reviews of Lexus of Pembroke Pines - Service Center
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May 09, 2021
Great service done in a timely manner. I really enjoy Lexus of Pembroke pines for all my car needs and will always to tell my my family and friends about it. Lexus of Pembroke pines for all my car needs and will always to tell my my family and friends about it. More
by juancarrillo
Verified Customer
May 09, 2021
John Steigele is very competent, understands customer needs, and is always ready to offer excellent advice and recommendations with a great attitude and is passionate about his work. needs, and is always ready to offer excellent advice and recommendations with a great attitude and is passionate about his work. More
by jggarcia
May 08, 2021
John the service advisor always is pleasant and displays a great attitude! John informs of upcoming services that need to be perform in the future. a great attitude! John informs of upcoming services that need to be perform in the future. More
by Tan
Employees Worked With
May 07, 2021
This was my first service visit. The work was done in two hours. The service advisor explained to me what was done. There was no charge Thank you very much hours. The service advisor explained to me what was done. There was no charge Thank you very much More
by ALBERTO_GUINAZU
Employees Worked With
I don’t remember, but he was fine
May 07, 2021
The whole experience was very positive.From the initial The whole experience was very positive. From the initial contact (this was our first time) who explained how it all works to our service rep John Ste The whole experience was very positive. From the initial contact (this was our first time) who explained how it all works to our service rep John Steigele who was very professional. The service manager Jose Camara was also very helpful and professional. All very customer focused pros. More
by SUPIN49
Employees Worked With
John Steigele and Jose Camara
May 07, 2021
It is always a great experience when I go to Lexus, and when they give me a loaner so I don’t have to sit and wait! when they give me a loaner so I don’t have to sit and wait! More
by LULY.HERNANDEZ
Employees Worked With
May 06, 2021
Communication was terrible . New tire was put on car without being called to explain the reason. Two Reason given was incorrect. I asked to see the tire and was told it was disposed off already. without being called to explain the reason. Two Reason given was incorrect. I asked to see the tire and was told it was disposed off already. More
by robertayan
Employees Worked With
Jeff Hernandez
May 06, 2021
Was the worst service promised car wash machine broken carpet cleaning Nothing wait 4 Hours for nothing TERRIBLE NEVER COMING BACK Thank you for nothing carpet cleaning Nothing wait 4 Hours for nothing TERRIBLE NEVER COMING BACK Thank you for nothing More
by LIPARIDIS
Employees Worked With
Jose ????
May 06, 2021
My experience here is always great and everyone is amazing in every department. I recommend this Lexus dealership to anyone who wants to purchase a Lexus. I love my new Lexus RX 350. amazing in every department. I recommend this Lexus dealership to anyone who wants to purchase a Lexus. I love my new Lexus RX 350. More
by WILSONLORALYN
May 06, 2021
I had a great experience during my last visit to your service dept. My Service Advisor(Isidro) was excellent. I told him I needed to be out of there by 11:00AM and my car was ready at 11:00AM. BOOM!!! service dept. My Service Advisor(Isidro) was excellent. I told him I needed to be out of there by 11:00AM and my car was ready at 11:00AM. BOOM!!! The car wash was inoperable at the time but that's OK. things happen. I was looking forward to it though. lol More
by GLWJC33
Employees Worked With
Isidro Garcia
