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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,176 Reviews
Call Service Center (954) 443-2020

8,176 Reviews of Lexus of Pembroke Pines - Service Center

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November 23, 2024

The staff is very enthusiastic and the service is very good. I like it very much, thank you very much. More

by LUONGHUNGQUOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you enjoyed the enthusiastic service at Lexus of Pembroke Pines. Thank you for your kind words and support!

November 23, 2024

Lexus of Pembroke Pines is simple the best in town. Thank you very much for such a wonderful attention; my car is running better after the service. More

by cielocastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
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Nov 25, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your car is running smoothly after the service at Lexus of Pembroke Pines! Thank you for recognizing our team's efforts, and we look forward to assisting you again in the future.

November 22, 2024

Great service! great staff! I’m very satisfied with my service. Thank you for the great job! More

by lenybelliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!

November 22, 2024

Have to be more attentive to details when performing repairs on the car and check carefully prior to returning the vehicle to the owner More

by zfishberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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November 22, 2024

André is a very resorful and decent advisor. He guises me through the process of checking and fixing my car I have Talking my car there since I bougth it and always been very satify with serv More

by DRLAZAROGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
André Rust
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Nov 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that André provided you with excellent guidance and service at Lexus of Pembroke Pines. It's great to know you've consistently had satisfying experiences since purchasing your car. Thank you for your continued trust in us!

November 22, 2024

The dealership is the best. The service is excellent. My service Rep is great. Overall very satisfied More

by TRICIAJACOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Nov 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that your experience at Lexus of Pembroke Pines was excellent and satisfying. We look forward to serving you again in the future!

November 22, 2024

Jose, Lourdes and Frank are awesome professionals! They are the reason I continue to be a loyal customer to Lexus of Pembroke Pines! More

by VINCENT_RED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and Lourdes
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Nov 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Jose, Lourdes, and Frank! We're delighted to have such dedicated professionals at Lexus of Pembroke Pines. We are looking forward to serving you in the future!

November 21, 2024

José is always amazing with his job and very helpful. Every time I have questions about my car or when I need service he responds very fast! More

by kathereyes1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 22, 2024 -

Lexus of Pembroke Pines responded

Katherine, we're delighted to hear that José consistently provides you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience!

November 21, 2024

Tony Marquez did an excellent job of taking care of me and my 2024 RX-350. Professional, efficient, knowledgeable and courteous. The warranty claim for the electronics on the right side mirror affecting More

by STEVEPEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Nov 21, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Tony provided professional and efficient service at Lexus of Pembroke Pines. We appreciate your feedback and are glad the warranty claim was handled promptly. Safe driving in your 2024 RX 350!

November 21, 2024

Thank you Jose for assisting me with my 1st service visit. You were very kind and informative. Expected time for service is longer than expected. Please have more loaners available More

by joseph_natara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Nov 21, 2024 -

Lexus of Pembroke Pines responded

Joseph, thank you for your feedback! We're glad to hear Jose provided excellent assistance during your visit at Lexus of Pembroke Pines. We appreciate the suggestion about loaners and will work on improving that aspect. Safe travels until we see you next time!

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