Lexus of Pembroke Pines - Service Center

I really enjoy my pre-owned Lexus GX460. What a great family vehicle. I will admit, I had an “issue” that left me feeling negative, but... the service manager was very responsive, provided me with great family vehicle. I will admit, I had an “issue” that left me feeling negative, but... the service manager was very responsive, provided me with great customer service and solved the problem. I am now once again 100% pro-Lexus of Pembroke Pines! More

Just exceptional! I could write a book about the quality of Lexus Pembroke. Lexus of palm beach was closer but I signed my lease at this location because mike banco is such an honest and great guy so I trus of Lexus Pembroke. Lexus of palm beach was closer but I signed my lease at this location because mike banco is such an honest and great guy so I trusted him with getting me the best car for me. I kept going to the west palm beach location for service due to the distance from my home but after my recent visit I will only go to Pembroke! More

Melissa is the best she is friendly and she truly care about the customers. She goes above and beyond to make sure we are happy about the customers. She goes above and beyond to make sure we are happy More

Excellent service as always, they just replaced the defective dash pad and other areas at no cost; performed a timely job, very clean. Definitely best service in all Pembroke Pines Miami area. defective dash pad and other areas at no cost; performed a timely job, very clean. Definitely best service in all Pembroke Pines Miami area. More

Very punctual. Easily scheduled appointment online. Jose has always helped me. I felt appreciated as a customer and everything was explained thoroughly. I definitely recommend. Jose has always helped me. I felt appreciated as a customer and everything was explained thoroughly. I definitely recommend. More

Jose was good . Straight forward with consideration that my service will cost me even though I already paid for the service elsewhere. Great experience again my service will cost me even though I already paid for the service elsewhere. Great experience again More

Excelent atention from Sebastian Mejia my service advisor , and from Adam Hoglievina at Technology that helped me solve an issue with Lexus Enform. Thank You. , and from Adam Hoglievina at Technology that helped me solve an issue with Lexus Enform. Thank You. More

My service representative, Jeremy Rivera, is friendly and professional. He responded my inquiry very on time. He also provided a good service. We appreciate his efforts. professional. He responded my inquiry very on time. He also provided a good service. We appreciate his efforts. More

They took care of me and informed me of the service. They took a little longer than expected. Receipts should be offered in email form rather than wasting all that paper. took a little longer than expected. Receipts should be offered in email form rather than wasting all that paper. More

Lexus touts a quality experience, Which is why we leased our second vehicle there… Unfortunately the wait times are long. They do not wash your car as promised, It’s just sub par experiences for the last th our second vehicle there… Unfortunately the wait times are long. They do not wash your car as promised, It’s just sub par experiences for the last three years More