Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,089 Reviews

8,089 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
March 02, 2021

My service provider is Juan Correa, he provided excellent services, from arrival to completing the service. Staff members are very helpful and taking are of customers’. More

by phastvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Lexus of Pembroke Pines responded

It was so kind of you to share your feedback! We're thrilled to hear that our Lexus of Pembroke Pines team continues to impress you by providing great service!

March 02, 2021

Amazing service as always ! Everything is always smooth and fast! Been coming to this service department for years ! And it’s always a pleasure with Melissa! I highly recommend! More

by Yvynandry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 02, 2021 -

Lexus of Pembroke Pines responded

We are so grateful for your years of business! Thank you for your continued support of Lexus of Pembroke Pines and your recommendation of Melissa. We look forward to working with you next time!

March 01, 2021

Another wonderful experience at Lexus of Pembroke Pines. Changing my service appointment was seamless and handled professionally. The work performed on my vehicle was done efficiently and timely. More

by JULIET.B.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for your repeat business! We are very happy to hear that you received professional service from our Lexus of Pembroke Pines team and look forward to assisting with your future auto needs.

March 01, 2021

My service was great like always! However, myService My service was great like always! However, my Service Technician is is Isidro, not Jaime. Jaime took care of me very nicely, but since Scott Man More

by MAGLAR
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidro Garcia
Mar 02, 2021 -

Lexus of Pembroke Pines responded

Magda - Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Isidro went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

February 28, 2021

This was my first visit and it was absolutely the best service I’ve received in a long time. Jeremy was effluent and fast. He made sure I was able to get back and forth to work and that I received the bes More

by Charlesrjdunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad you had such a good experience working with Jeremy and our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We are proud that we earned your business, and we look forward to your next visit!

February 28, 2021

My service advisor Jose Amaro is the best. He is very trustworthy, reliable and to the point. He values my time and always is extremely respectful. More

by Rosanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Rosanne - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a great experience working with Jose and the team. Drive safely, and we hope to see you back at Lexus of Pembroke Pines down the road!

February 28, 2021

Everyone I had contact with was very friendly, knowledgeable and profession able. Very satisfied with the service. Was greeted upon arrival both when dropping off and picking up the car. More

by SMLONDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle - five stars
Mar 01, 2021 -

Lexus of Pembroke Pines responded

It was so kind of you to share your feedback! We look forward to taking care of you the next time you bring your vehicle to Lexus of Pembroke Pines!

February 28, 2021

I've been using this dealer for service since 2010. They have only stride to make things better. The service mgr Jose is fair and listens when service advisor needs his help. More

by omodeb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RODNEY
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for your longtime support and business! We appreciate your kind words about Jose and are so glad to know that you're a happy customer. Have a wonderful week!

February 28, 2021

I had an overall great experience. This was my first time at this particular location and I was completely satisfied. Thank you for your service. More

by Shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Acosta
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your positive feedback! We are grateful for your business and we hope that your first visit to Lexus of Pembroke Pines was not your last.

February 28, 2021

Twicw recently I scheduled service and the phone scheduler failed to not only schedule a loaner as specified, but totally did not schedule my mist recent appointment. I feel sorry for the service More

by MIGHTYFAVOR11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan in service
Mar 01, 2021 -

Lexus of Pembroke Pines responded

I'm so sorry for the trouble you've had when scheduling your appointments. We want to make the process seamless so I appreciate you bringing these concerns to my attention. I will make sure they are addressed, and we look forward to assisting you in the future. Thank you for your longtime business and support. Osiris Barcelo - Service Manager - (954) 443-2332

...
605
...