Lexus of Pembroke Pines - Service Center

Very good customer service. The service department was very good at explaining what was wrong with my vehicle and it was ready in a good time frame very good at explaining what was wrong with my vehicle and it was ready in a good time frame More

Everything was super fast, thank you Lexus of Pembroke Pines for the amazing service as always. I would recommend this location to everyone that wants a Lexus. Pines for the amazing service as always. I would recommend this location to everyone that wants a Lexus. More

Dealership is clean, personnel are professional and courteous. Perhaps a little more attention to detail required- there were no paper floor mats put down and I had a very dirty shoe mark in my drive courteous. Perhaps a little more attention to detail required- there were no paper floor mats put down and I had a very dirty shoe mark in my drivers mat. The car wash is possibly a bit rushed - windows very streaky. Overall good, but service is not the standard it was say 5+ years ago or is it that I have a 14 year old vehicle and not as special a customer anymore!! My 14 year old has served me well! More

Great customer service that’s why we buy Lexus Jerime Great customer service that’s why we buy Lexus Jerime Rivera always takes very good care of us and our Cars of course Long Review Great customer service that’s why we buy Lexus Jerime Rivera always takes very good care of us and our Cars of course Long Review More

Great Service very pleasant service Service adviser Great very Friendly and courteous Mr Jeremy Great service advisor I recommend everyone my Friends and Families to Pembroke Pines Lexus Great very Friendly and courteous Mr Jeremy Great service advisor I recommend everyone my Friends and Families to Pembroke Pines Lexus More

Sebastian was very informative and helpful with explaining everything that was going to done to my car. The service department was efficient and quick. Excellence explaining everything that was going to done to my car. The service department was efficient and quick. Excellence More

Staff is always friendly, professional and helpful. I recommend when customers receive text car is ready it is ready. I had to wait an additional 15 mins for the paper work to be ready recommend when customers receive text car is ready it is ready. I had to wait an additional 15 mins for the paper work to be ready More

Maintenance which was required because maintenance tool lit up on screen. I waited for car about 1-1/2 hours for them to do service. lit up on screen. I waited for car about 1-1/2 hours for them to do service. More

Excellent customer service, car was ready in less than 24 hrs. For a lot of work Service advisor John Steing. Was just great will go back again for sure. hrs. For a lot of work Service advisor John Steing. Was just great will go back again for sure. More

I cannot give an assessment of service from people I had no interactions with when I came to service my car at the dealer. How I’m I going to rate them? no interactions with when I came to service my car at the dealer. How I’m I going to rate them? More