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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,379 Reviews

8,379 Reviews of Lexus of Pembroke Pines - Service Center

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April 08, 2021

excellent service, and very good costumer service. They take the time to make you pleased with the service.I recommend it. Pass so you can check More

by SANDRINNA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney fuller
Apr 08, 2021 -

Lexus of Pembroke Pines responded

We really appreciate the positive feedback! Thank you for trusting Lexus of Pembroke Pines with your repair and maintenance needs!

April 08, 2021

The best service in the CityWith Jose alway very good The best service in the City With Jose alway very good service I won’t go to any place than Lexus of Pembroke Pines Thanks More

by MRCARPETMASTER@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 08, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Jose and Lexus of Pembroke Pines! We are thrilled that you are always so well taken care of and we look forward to welcoming you back next time. Have a great day!

April 08, 2021

This current car is the 3rd Lexus car I owned. I had the chance to use several advisors whenever I bring my car for service. But the best of them all is Isidro Garcia. He is my current advisor. He is very h More

by Edna S. Bernstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Apr 09, 2021 -

Lexus of Pembroke Pines responded

Edna, thank you for taking the time to leave us a review! We couldn't be happier to hear that Isidro takes good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit!

April 08, 2021

Zoe was very proactive and delivered a fast service while keeping me informed of any detail and the status of the repair center. Greatly appreciate her professionalism and dedication. Thank Zoe for your ser More

by R. Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe
Apr 08, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for stopping by to commend Zoe! We love to hear that she kept you updated throughout the repair process while providing professional service. Have a great day! - Lexus of Pembroke Pines team

April 08, 2021

Jeffrey is awesome and always is professional and knowledgeable about the issues. His name does not appear below where I can write him individually. Please add his profile below. More

by JPAWLOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jeffrey takes good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 08, 2021

AmaZing service and customer service Thank you LexusOf AmaZing service and customer service Thank you Lexus Of Pembroke pines for an amazing service to our car. Best dealer ever! Thank you very much More

by Reinier castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Apr 08, 2021 -

Lexus of Pembroke Pines responded

We are grateful to have your business, Reinier. Thanks for taking the time to leave us this lovely review! - The Lexus of Pembroke Pines Team

April 08, 2021

I waited 20 min b4 someone came to assist me. I never met Robert, the person that I was assigned to. Isidro was very helpful and kind. More

by JF
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isidro
Apr 22, 2021 -

Lexus of Pembroke Pines responded

We expect attentive, efficient service for our guests, and I am sorry that we fell short of our high standards during your visit. While it is great to read your positive feedback about Isidro, I apologize for any inconvenience caused by your wait. If there is anything I can do to assist you going forward, please give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 07, 2021

Great customer service. Service representative Jeremy is the greatest. He is the reason I continue to bring my thirteen year old automobile to Lexus of Pembroke Pines. More

by MEMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Pembroke Pines responded

Your confidence in Jeremy means the absolute world to us! It makes our day to hear that he's been taking amazing care of your vehicle for so long. Thank you for trusting Lexus of Pembroke Pines with all your service needs over the years!

April 07, 2021

Very responsible and quick, always eager to help and solve problems, I’ve never had a bad experience with them! Always happy to go back More

by EDGARSOLORZANO1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that our team always takes such great care of you! Thank you from all of us at Lexus of Pembroke Pines and safe travels until we see you next!

April 07, 2021

The experience was effortless from beginning to end. They had a courtesy vehicle for me and then texted me when my car was ready. Very smooth and organized. More

by mclinares
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre, Service Advisor
Apr 07, 2021 -

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback, Miriam! It's always our pleasure to deliver a seamless, convenient service experience. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

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