Lexus of Pembroke Pines - Service Center

Car was returned with tire light still on. Had to go back. Took 3hrs plus with appointment. I am not sure that it was even washed, back. Took 3hrs plus with appointment. I am not sure that it was even washed, More

Very expensive as The other dealers and incomplete evaluation of the car. Tha cableto open the trunk of my car was by them but they returned it to me without letting me know. evaluation of the car. Tha cableto open the trunk of my car was by them but they returned it to me without letting me know. More

Excellent customer service he was amazing he was on top of my car and told me how Many minutes or hours it was going to be and it was exactly how it was appreciate everything that he did for me. of my car and told me how Many minutes or hours it was going to be and it was exactly how it was appreciate everything that he did for me. More

Took 2 hours of waiting time to complete the regular maintenance service. Had I known that it would take that long, I would have opted for transportation during service. There is no option for requestin maintenance service. Had I known that it would take that long, I would have opted for transportation during service. There is no option for requesting loaner car and when requested during the visit, it was rejected and told that they do not encourage loaner services. Service consultant was polite and good to work with. The wash was not adequate and left significant stains. More

Juan Correa was the service consultant. This was the second time I get to work with him and he is a 5 star employee. Caring and professional. Thank you Juan for a great service. second time I get to work with him and he is a 5 star employee. Caring and professional. Thank you Juan for a great service. More

I would never own any other type of vehicle other than a Lexus just because the service a Pembroke Pines a Lexus is phenomenal!! They leave no problem unsolved without exceeding your expectations!! Thank yo Lexus just because the service a Pembroke Pines a Lexus is phenomenal!! They leave no problem unsolved without exceeding your expectations!! Thank you for an exceptional experience! More

Great service, politeness and professionalism of my service rep and the check in and check out crew. Thank you all. Thanks Jeffrey. See you soon service rep and the check in and check out crew. Thank you all. Thanks Jeffrey. See you soon More

Isidro Garcia - a sercive consultant - and the Lexus coorporation are very high regarded in my book. Customer Service excels expectations. My experiences with them are always the best. I want to Than coorporation are very high regarded in my book. Customer Service excels expectations. My experiences with them are always the best. I want to Thank You for all you do! More

I love working with my service guy Jose Amaro. He always takes great care of me and gives great consideration for the fact that I work the nightshift. Professional and courteous not to mention kind. takes great care of me and gives great consideration for the fact that I work the nightshift. Professional and courteous not to mention kind. More

The service and price was very good, the only negative is when the sales person tried to get me to replace my break pads when they didn’t need replacing. This erodes my trust in the dealership. when the sales person tried to get me to replace my break pads when they didn’t need replacing. This erodes my trust in the dealership. More