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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,088 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,088 Reviews of Lexus of Pembroke Pines - Service Center
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February 25, 2021
Yes they are great and washed my car!! Super clean like it was detailed. I did not expect that at all. Even my 9 year old daughter commented that it was really nice of them. Thank you Lexus! it was detailed. I did not expect that at all. Even my 9 year old daughter commented that it was really nice of them. Thank you Lexus! More
by pmcoxlando
Verified CustomerEmployees Worked With
February 25, 2021
Very helpful and excellent customer service. Melissa explained well the needed maintenance and repair items for our Lexus RX 350. The convenience of a loaner was greatly appreciated explained well the needed maintenance and repair items for our Lexus RX 350. The convenience of a loaner was greatly appreciated More
by ALEX S.
Employees Worked With
Melissa Ho
February 25, 2021
Scheduling was easy. Service was quick and the washed my car too. Sebastian in the Service Dept is the best - very professional and customer service oriented. car too. Sebastian in the Service Dept is the best - very professional and customer service oriented. More
by MICHMAIL9
Employees Worked With
Sebastian is the service department is the best!
February 24, 2021
Thanks for the excellent service/customer service. The process was well organized and timely and the interaction was friendly, caring, professional, courteous, informative and lighthearted. process was well organized and timely and the interaction was friendly, caring, professional, courteous, informative and lighthearted. More
by EDWARD17
Employees Worked With
Other Employees :
Sebastian Mejia
February 24, 2021
Did not address main issue. Battery was getting bad and did not replace. Battery was dead when I got home. Had to go out early Sunday am and buy a new battery. did not replace. Battery was dead when I got home. Had to go out early Sunday am and buy a new battery. More
by tony
Employees Worked With
Rust
February 24, 2021
They did a wonderful job on servicing my vehicle. Whoever cleaned my car did a very mediocre job. There were spots on my rear view mirrors. Whoever cleaned my car did a very mediocre job. There were spots on my rear view mirrors. More
by tmisick
Employees Worked With
Other Employees :
Melissa Ho and staff at loaner’s dept we’re not friendly or very professional. Melissa appears very judgmental, talks disrespectfully to me on a regular basis.
February 24, 2021
I have the best service person -Andre Russ. He has excellent customer service very knowledgeable . You should have him train the other service writers/ he gets 20 stars excellent customer service very knowledgeable . You should have him train the other service writers/ he gets 20 stars More
by MARCIARADLEIN
Employees Worked With
Andre Russ
February 24, 2021
Jeremy was super nice and helpful. Really enjoyed having him as my advisor. My service was quick and painless. Thank you guys so much for the service! him as my advisor. My service was quick and painless. Thank you guys so much for the service! More
by Dianapirana
Employees Worked With
February 24, 2021
Our Service Rep John is excellent, knowledgeable and gives outstanding customer service. all your mechanics are the very best there is. I recommend him and your dealership to my friends. Thank you. gives outstanding customer service. all your mechanics are the very best there is. I recommend him and your dealership to my friends. Thank you. More
by CHERLE_GRIFFIN
Employees Worked With
John Stiegele Pembroke Pines
