Lexus of Pembroke Pines - Service Center

Lexus of Pembroke Pines Service Department is awesome! From the check in until I picked up my vehicle. I felt safe with COVID guidelines in place From the check in until I picked up my vehicle. I felt safe with COVID guidelines in place More

Worst service ever. Everyone is always on lunch. Unable to speak to a management person. Took 3 weeks to fix bumper and still no truck. . I have repeatedly tried to speak to management in regards to my tru to speak to a management person. Took 3 weeks to fix bumper and still no truck. . I have repeatedly tried to speak to management in regards to my truck and no one is available. Truck promised one day and 2 weeks later still trying to talk to management person about concerns about the length of time it has taken. Employees are not concern with customers satisfaction. More

Fenomenal Service. Isidro Garcia, a service consultant, and the Lexus coorporation has gained my trust when it comes to take care of my ride. See you during my next visit. and the Lexus coorporation has gained my trust when it comes to take care of my ride. See you during my next visit. More

Lexus of Pembroke Pines always has great service and great customer service! From getting an awesome deal for my car to always receiving excellent service, Lexus of Pembroke Pines has lead the way! great customer service! From getting an awesome deal for my car to always receiving excellent service, Lexus of Pembroke Pines has lead the way! More

The service was quick, organized and friendly. The job was well detailed and nicely documented. The service advisor and crew are excellent. Nice, thank you. was well detailed and nicely documented. The service advisor and crew are excellent. Nice, thank you. More

This is a great lexus dealership! They offer great service! I had no issues getting my car serviced they offer fair prices and customer service is excellent! service! I had no issues getting my car serviced they offer fair prices and customer service is excellent! More

Staff was excellent. My service advisor was very attentive in addressing my concerns. The work was if high quality. Work was done in a timely manner. attentive in addressing my concerns. The work was if high quality. Work was done in a timely manner. More

Very pleased with the attitude,, attention, and service, I received yesterday at your Pines location. Only suggestion is make news available on TV in waiting room. I received yesterday at your Pines location. Only suggestion is make news available on TV in waiting room. More

Attended me in a timely and courteous manner. Kept appointment time and expected time of repairs. Expeditiously delivered clean car without inconvenience or unexpected surprises. appointment time and expected time of repairs. Expeditiously delivered clean car without inconvenience or unexpected surprises. More

Scheduled appt previous evening on website for 4/9/21 9:45am. Left vehicle at service location, received yellow ticket for diagnostics check/safety check. Waited in cafe. Car was not finished until 3pm. 9:45am. Left vehicle at service location, received yellow ticket for diagnostics check/safety check. Waited in cafe. Car was not finished until 3pm. Told by staff that the website is not a reliable way to schedule appts. More