Lexus of Pembroke Pines - Service Center

Juan Correa was the service consultant. This was the second time I get to work with him and he is a 5 star employee. Caring and professional. Thank you Juan for a great service. second time I get to work with him and he is a 5 star employee. Caring and professional. Thank you Juan for a great service. More

Jeff handled my service that I came in for that day and assured me that it wouldn’t take that long. Pembroke Pines Lexus exceeded my expectations with the timing. Thank you! assured me that it wouldn’t take that long. Pembroke Pines Lexus exceeded my expectations with the timing. Thank you! More

It was a very smooth experience.Everyone is very polite It was a very smooth experience. Everyone is very polite and respectful. But it seemed it is mechanical and but personal. I really do not know if th It was a very smooth experience. Everyone is very polite and respectful. But it seemed it is mechanical and but personal. I really do not know if the tires were really rotated. More

I enjoy my experience every time I’m there. Professional, friendly and knowledgeable service. I’recommend them everywhere I go. They are simply the best ! friendly and knowledgeable service. I’recommend them everywhere I go. They are simply the best ! More

Jeremy was excellent Kept me updated to when my car was Jeremy was excellent Kept me updated to when my car was ready. Customer service is very important to me when I deal with any purchase. Jeremy was excellent Kept me updated to when my car was ready. Customer service is very important to me when I deal with any purchase. More

I had scheduled for services on my car,I couldn’t get a loaner or a shutter and my car was dirty,they didn’t clean inside or outside;Lexus is a great company;I’m really disappointed loaner or a shutter and my car was dirty,they didn’t clean inside or outside;Lexus is a great company;I’m really disappointed More

I went back to get my cupholder fixed the second time because they said that it had to be ordered i went back the next week to solely go there for that reason after an hour they returned my car with the because they said that it had to be ordered i went back the next week to solely go there for that reason after an hour they returned my car with the cup holder not properly installed the. I returned right away then 10 mins after they fixed it but the console was cracked. I have very high praise for this dealership but im not seeing the same level of service when i had my first car here. I feel like quality of service had gotten lower in my opinion again amazing brand but not seeing quality and value of money anymore More

Always a great experience from beginning to end! I will recommend anyone to this specific dealership!! Courtesy and friendly. Lexus of Pembroke Pines the best!!! recommend anyone to this specific dealership!! Courtesy and friendly. Lexus of Pembroke Pines the best!!! More

Worst dealership service department. My so called service tech had no customer service skills at all. My second time since I bought my suv. If there was another Lexus dealership close to where I live I could tech had no customer service skills at all. My second time since I bought my suv. If there was another Lexus dealership close to where I live I could go there. WORST EXPERIENCE EVER. More

My service visit was quick and easy. They took care of everything that needed to be done. Everyone was very polite and Jeremy deserves commendation. everything that needed to be done. Everyone was very polite and Jeremy deserves commendation. More