Lexus of Pembroke Pines - Service Center

I waited 20 min b4 someone came to assist me. I never met Robert, the person that I was assigned to. Isidro was very helpful and kind. Robert, the person that I was assigned to. Isidro was very helpful and kind. More

Great customer service. Service representative Jeremy is the greatest. He is the reason I continue to bring my thirteen year old automobile to Lexus of Pembroke Pines. the greatest. He is the reason I continue to bring my thirteen year old automobile to Lexus of Pembroke Pines. More

Very responsible and quick, always eager to help and solve problems, I’ve never had a bad experience with them! Always happy to go back solve problems, I’ve never had a bad experience with them! Always happy to go back More

The experience was effortless from beginning to end. They had a courtesy vehicle for me and then texted me when my car was ready. Very smooth and organized. They had a courtesy vehicle for me and then texted me when my car was ready. Very smooth and organized. More

Great professional service. Love the lexus courtesy. I had a last minute service and Scott accommodated me. Thank you. Lexus will always be promo uno with me. had a last minute service and Scott accommodated me. Thank you. Lexus will always be promo uno with me. More

John Steigele is the Best... should be the model for all of your service specialists! He always displays the utmost customer service skills and makes sure the job is done right! of your service specialists! He always displays the utmost customer service skills and makes sure the job is done right! More

Jeremy the Service Rivera RepIs Wonderful !My salesman Jeremy the Service Rivera Rep Is Wonderful ! My salesman Mike Banko Terrific ! Finance Guy Reinaldo Ramos Handsome and gave us a great deal and a Jeremy the Service Rivera Rep Is Wonderful ! My salesman Mike Banko Terrific ! Finance Guy Reinaldo Ramos Handsome and gave us a great deal and a gift of free maintenance More

I will never use this dealership again Not only that I I will never use this dealership again Not only that I had to come on Sunday and learn that part is not available and was told that will get a follo I will never use this dealership again Not only that I had to come on Sunday and learn that part is not available and was told that will get a follow up call and that didn’t come and finally after a long back and fourth car was returned to us several days later with no windshield washing fluid Never again More

Went to get maintenance and a service light checked. As soon as I left the dealership I realized the service light was never fixed. I called and left two voicemails to Jeremy and never heard back. So now t soon as I left the dealership I realized the service light was never fixed. I called and left two voicemails to Jeremy and never heard back. So now the service light which is extremely annoying and persistent, is still on. And I can’t get a callback from anyone. Not good service. More

Andre is always very attentive and helpful. I took my car for regular service maintenance and was happy with the service. I would have liked to get in to Andre a little faster as I waited 20 minutes after le for regular service maintenance and was happy with the service. I would have liked to get in to Andre a little faster as I waited 20 minutes after leaving my car however I’m happy with this dealership More