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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,249 Reviews

8,249 Reviews of Lexus of Pembroke Pines - Service Center

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March 10, 2021

Jermery is the best makes sure l receive outstanding services with the best price. I must say that all your staff is very friendly and makes you feel welcome to all your customers no matter what race an More

by Mahalia316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All staff members
Mar 10, 2021 -

Lexus of Pembroke Pines responded

Your confidence in our service team means the absolute world to us, Mahalia! It's wonderful to hear that Jeremy always takes such good care of you and your vehicle. We're so grateful to have you in the Lexus of Pembroke Pines family!

March 10, 2021

Quick and efficient service. Have been coming here for years and the only service department I trust to get the job done. I Highly recommend. More

by simon.dvorkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Mar 11, 2021 -

Lexus of Pembroke Pines responded

Simon - Thank you so much for your longtime business and support! We are thrilled that you can depend on our Lexus of Pembroke Pines team to keep you driving safely. Have a great day!

March 10, 2021

I have acquired all of my Lexus automobiles from Lexis of Pembroke Pines. I have their serviced apartment to be welcoming, competent and informative. Thanks More

by JIMBIDDLECOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Mar 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for your continued support of Lexus of Pembroke Pines! We are proud to have you as a loyal customer and we look forward to seeing you next time. Have a wonderful day!

March 10, 2021

Service dept people were very knowledgeable Car was Service dept people were very knowledgeable Car was clean Service on a timely manner and appointment time as planned Facilities in optimum condit More

by FIOL.LUISF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for the positive review! We love to hear that your visit went smoothly and that you drove home in a freshly washed vehicle. Hope to see you next time at Lexus of Pembroke Pines!

March 09, 2021

The service department was very helpful. I just purchased my vehicle and left rear tire had a nail in it. They took care the problem at no cost to me at all. More

by SHIRLEYJFRANCOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Lexus of Pembroke Pines responded

It's great to hear that our service team took such good care of you and your vehicle, Shirley! Thank you for coming to Lexus of Pembroke Pines for your tire repairs!

March 09, 2021

Very good profesional on time car was cleaned good waiting area good goog good good good good good good good good good good good good More

by Ecbeyond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 09, 2021 -

Lexus of Pembroke Pines responded

Thank you for the five stars! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we look forward to your next visit!

March 09, 2021

Team all deliver and are consistently courteous. Andre Rust is a great brand ambassador for Lexus: caring, straight-forward and knowledgeable. He inspires confidence. Awesome! More

by YRGATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Mar 09, 2021 -

Lexus of Pembroke Pines responded

"Caring, straight-forward and knowledgeable" are all words we love to see. Thank you for posting a great review of Andre and our Lexus of Pembroke Pines team! We truly appreciate your business.

March 09, 2021

Great Service! Always try to do their best and if there is something unexpected or not as expected they try and make it right. Will always bring my car in here. More

by ANNAK618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Mar 09, 2021 -

Lexus of Pembroke Pines responded

Thank you for your continued business and your confidence in our team! We couldn't be happier to have you as a returning Lexus of Pembroke Pines customer. Have a great day!

March 09, 2021

Excellent service...great explanation details...very reliable...very fast service...car was very clean when returned. An excellent customer service experience. Keep it up. A big THANK YOU! More

by CAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Mar 09, 2021 -

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback! It's always our pleasure to deliver an exceptional service experience. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

March 09, 2021

Five star service with Richard in Sales and Melissa in Service And the whole team at Lexus of Pembroke Pines… Trust confidence intelligence and customer service excellence…Best dealership I’ve ever dealt More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in Service. And Richard Monavis in sales
Mar 09, 2021 -

Lexus of Pembroke Pines responded

We're so proud to have gained you as a loyal customer! It's fantastic to hear that Richard and Melissa have both delivered such exceptional service. Thank you for your confidence in Lexus of Pembroke Pines - we look forward to seeing more of you down the road!

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