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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,224 Reviews

8,225 Reviews of Lexus of Pembroke Pines - Service Center

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February 22, 2021

John is fantastic. He’s very patient, understanding and addresses all my vehicle related concerns. I enjoy having John as my service advisor and I highly recommend him. More

by LUNA0827
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John from Service
Feb 22, 2021 -

Lexus of Pembroke Pines responded

It was so kind of you to share your feedback regarding our team member, John. We are glad to hear that he always takes care of you during your visits to Lexus of Pembroke Pines!

February 22, 2021

Amazing facility and service , representative was very nice and polite . I didn’t have to wait long the service was very fast less then an hour ! More

by rinathen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

We're proud to have delivered such an efficient, friendly service experience! Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

February 22, 2021

The service was fast and professional. Sebastian was The service was fast and professional. Sebastian was very courteous and listen to all my concerned and addressed each one and more !!! I left L More

by RODANAS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Sebastian know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 22, 2021

Place is organized, Jose Amaro my service advisor is friendly efficient and fast service. There is no gimmicks. Jose does his best for service. Takes vacate if customer. Finds best deal. More

by YPKATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Amaro
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for all of your auto service needs! We are delighted that you can turn to Jose and know you will receive excellent service. Enjoy your week!

February 22, 2021

Excellent and friendly customer service is always provided by Carlos Perez including always providing a courtesy loaner car. Pembroke dealer is always clean and comfortable with friendly staff. Tha More

by EMILIA.PIEDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Emilia - It means a lot to hear that you enjoy your visits with us at Lexus of Pembroke Pines. Thank you so much for taking time to write us a review and share this feedback about Carlos! We look forward to working together for years to come.

February 22, 2021

The Service was GREAT. Can’t remember my Sale person name. Very very Helpful and made sure I was comfortable while waiting. Fast and convenient. Thanks More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

We're thrilled to hear that our team delivered such exceptional service, Lucy! Thank you for trusting Lexus of Pembroke Pines with your business!

February 21, 2021

I'm in a cast!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!! Great service .Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by SUNCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 22, 2021 -

Lexus of Pembroke Pines responded

It means so much to us that you took the time to leave a review! Thanks from the team at Lexus of Pembroke Pines!

February 21, 2021

We have been getting our Lexus and servicing them from this Dealership for over 20 Years. The sales people are good to work with to buy the cars, and the service department is thoroughly outstanding, my More

by BillE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust - service advisor
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Bill - What can we say to thank you for your 20 years of business? We are thrilled that you can depend on both our sales and service teams for excellent service, and we appreciate you giving a shout-out to Andre. Have a wonderful week! - Lexus of Pembroke Pines team

February 21, 2021

As always the service was performed quickly, courteously and professionally. The loaner was low mileage 2021 model and clean. Would definitely recommend this dealership for both sales and service. . More

by dpdeegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and recommending our work to others! We are lucky to have you as a customer and we look forward to assisting you next time.

February 21, 2021

Never disappointed with quality of service and staff. Andre Rust has proven himself a knowledgeable and honest service representative. Work is always completed in a timely fashion. More

by bdonate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Andre went above and beyond to assist you. Drive safely, and we hope to see you back at Lexus of Pembroke Pines next time!

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