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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,213 Reviews

8,213 Reviews of Lexus of Pembroke Pines - Service Center

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February 13, 2021

Jeremy is an excellent professional. He always provides outstanding service to us, we highly recommend this place . We bought two cars in this dealer and we’re very satisfied with their kindness and intere More

by NIONE
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! Jeremy is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

February 13, 2021

I had a great experience. I had an appointment. Carlos saw me right away. Carlos is the BEST! He is knowledgeable and patient.He is quite busy , but stops to answer my questions or concerns. More

by MAXHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for sharing this feedback about your recent visit to Lexus of Pembroke Pines! We are delighted to hear that Carlos took excellent care of you. Safe travels and we hope that you enjoy your week!

February 13, 2021

I love Lexus of Pembroke Pines! I’ve only had happy experiences there! My adviser, Melissa Ho, is The Best!!! My last service checkup and a Deluxe Detail was handled by Rod who was very professional an More

by TSUTYGR10????
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Melissa went above and beyond to assist with your vehicle. Drive safely, and we hope to serve you again at Lexus of Pembroke Pines!

February 13, 2021

Great customer service from entry to exit. The employees are friendly, professional and gives great quality service.. My representative was attentive to my needs, explained and advised me appropriately More

by Gphilius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre,my representative.
Feb 15, 2021 -

Lexus of Pembroke Pines responded

We are so happy to hear that our team gave you a five-star experience from start to finish! Thank you for choosing Lexus of Pembroke Pines and taking the time to review us. We hope to see you again down the road!

February 12, 2021

The whole Lexus of Pembroke Pines team is outstanding. No complaints. Service is great. Above average customer service. Thank you Lexus of Pembroke Pines for always making things right! More

by ANA.MACH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Lexus of Pembroke Pines responded

It means a lot to hear that our service stands out to you. Thank you so much for choosing Lexus of Pembroke Pines for all of your auto needs! We look forward to our continued relationship.

February 12, 2021

Fantastic service from Andre Rust as usual. Here is the #1 reason I still own a Lexus. I will keep coming back as long as he's there. More

by Csavso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 12, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to hear that Andre and the team took such great care of you! It is great to hear that you will be returning to Lexus of Pembroke Pines in the future, and we look forward to welcoming you back next time. Thank you!

February 12, 2021

As usual the service at Lexus was and is 5 star! And I trust Andre and his recommendations 100%. I am a customer for life! More

by Ttwiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 12, 2021 -

Lexus of Pembroke Pines responded

Thank you for your continued support of Lexus of Pembroke Pines and your recommendation of Andre. We are proud to have you as a customer for life and we look forward to welcoming you back next time!

February 12, 2021

I always receive great service from John Steigele and his team. Very polite and attentive staff from the greeter to the cashier, to the loaner desk. More

by JRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Feb 12, 2021 -

Lexus of Pembroke Pines responded

Thanks for sharing your feedback! Here at Lexus of Pembroke Pines, it is our goal to deliver top-notch service and I'm glad to hear that John hit the mark!

February 12, 2021

I received courteous and friendly service from check in to pick up. I was kept up to date on progress and needed work. Keep up the good work. More

by CBHALLJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod
Feb 12, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines to get the job done! It's great to hear that our team made the right impression by providing you with 5-star service. We look forward to taking care of you next time!

February 12, 2021

Very friendly and professional service, the staff always find ways to accommodate, whether is it that I need a loaner for service or I am buying a new vehicle.. More

by EDDIELYNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Feb 12, 2021 -

Lexus of Pembroke Pines responded

Eddie - Thank you for posting a great review about your recent service visit to Lexus of Pembroke Pines! We love to hear that you can depend on our team for friendly care, every time. Enjoy your weekend!

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