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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,123 Reviews

8,123 Reviews of Lexus of Pembroke Pines - Service Center

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February 03, 2021

The service at Lexus of Pembroke Pines is absolutely fantastic. Excellent costumer service, fast attention, incomparable quality of service. I strongly recommend this dealership and it’s staffing. More

by HROMERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Feb 03, 2021 -

Lexus of Pembroke Pines responded

This glowing feedback makes our day! Thank you so much for giving Lexus of Pembroke Pines your business. We look forward to welcoming you back for your future service needs!

February 03, 2021

Excellent, professional, timely service despite the pandemic. My interaction was primarily with Mr Rust and he was exceptional. The staff in the drop off, pick up, cashier all great. More

by ESONIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 03, 2021 -

Lexus of Pembroke Pines responded

We are so appreciative of your business and your five-star review. Thank you for choosing Lexus of Pembroke Pines!

February 03, 2021

Jose always ensure my visit to Lexus of Pembroke Pines is an excellent one. He aims to make sure that all my concerns are addressed. More

by Jhackett78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Feb 03, 2021 -

Lexus of Pembroke Pines responded

Your confidence in Jose absolutely means the world to us! Thank you for trusting Lexus of Pembroke Pines with all your repair and maintenance needs!

February 02, 2021

I received great service from Juan the service agent, and the service director. I came in on a Saturday afternoon with a blown front tire on a brand new car, and immediately got taken care of. More

by re4sell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 02, 2021 -

Lexus of Pembroke Pines responded

We're so proud to have earned your business! It's great to hear that Juan delivered such an attentive service experience. Thank you for coming to Lexus of Pembroke Pines for your tire repair!

February 02, 2021

Fun, clean and always very professional and cordial staff. Comfortable waiting areas and food and drinks available. On time and speedy service. Time passed in a jiffy. Always job well done. More

by lsramsay63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Feb 02, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to have made your service experience as easy and enjoyable as possible! Thank you for choosing Lexus of Pembroke Pines and leaving us aa five-star review. See you next time!

February 02, 2021

Jermey always does an amazing job when it comes to getting my car serviced. He had all the paper work and loaner ready to go when I arrive. Very open to any questions I may have and all of my service More

by Shoania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Lexus of Pembroke Pines responded

Shoania, it was so kind of you to share your five-star experience! Thank you for giving Lexus of Pembroke Pines your business and taking the time to highlight Jeremy's attentive service. We hope to have the opportunity to work with you again down the road!

February 01, 2021

My sales person Tom is always a pleasure to work with. He is very upfront and transparent with everything. And thank you Frank for working indirectly with my situation.. The dealership as a whole is great! More

by RACHABV
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel in Finance
Feb 01, 2021 -

Lexus of Pembroke Pines responded

It was so kind of you to share your feedback! We're thrilled to see that Tom and Frank were so accommodating during your visit to Lexus of Pembroke Pines and we look forward to working with you next time!

February 01, 2021

Excellent! I was blown away when asked which loaner car I wanted. Amazing Extra extra extra extra extra extra extra extra a Ana a a a a More

by JULIOMORALES996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Sergio
Feb 01, 2021 -

Lexus of Pembroke Pines responded

Thanks for posting about your recent visit to Lexus of Pembroke Pines! We look forward to working with you the next time you bring your vehicle in for service!

February 01, 2021

It was an awesome service but the outside of my Lexus car was not as clean as I was expecting the car to be thanks you More

by ARCHANAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for this review! We appreciate your business and are happy to hear that you had such a successful service experience working with us. We are always looking for ways to improve, and we appreciate you taking the time to share your feedback. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

January 31, 2021

I was very impressed with the service . They work very fast on my car . I will recommend to other customers if they need their car services More

by willie.bowens
Recommend Dealer
Yes
Employees Worked With
Jason Acosta
Feb 01, 2021 -

Lexus of Pembroke Pines responded

Willie, we pride ourselves on efficient service, so this feedback is music to our ears! Thank you for working with us at Lexus of Pembroke Pines. See you next time!

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