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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,281 Reviews

8,281 Reviews of Lexus of Pembroke Pines - Service Center

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February 20, 2021

As always OUT OF THIS WORLD SERVICE BY WORLD BEST PEOPLE AND WORLD BEST BRAND. Jeremy Rivera as always is Fantastic and Make you go out with a smile. More

by Chaudhry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback! Thank you for choosing Lexus of Pembroke Pines and highlighting Jeremy's great work. We look forward to seeing you next time!

February 20, 2021

Great. The service was good, nice people assisting my request. Jose Luis Amaro was really nice. Good experience for the service the car needed. We were called when it was finished. More

by SAVALLADARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Luis Amaro
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is great to hear that Jose was so helpful during your recent visit to Lexus of Pembroke Pines!

February 20, 2021

Took my 205 Lexus RCF into Lexus of Pembroke Pines for a 30k Mile Service. As usual my Service Advisor Jeremy was fantastic. He is extremely knowledgable, friendly, and Professional. I know that I can alway More

by RONKOGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young Valet guy who helped me was very courteous and helpful.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Ron, thank you for the review! We are grateful for your returning business here at Lexus of Pembroke Pines, and we will certainly let Jeremy know that you appreciate his help. It means a lot to hear you say that you would recommend us to your friends, and we look forward to your next visit!

February 20, 2021

Great service from Melissa Ho, got resolved what I needed for my vehicle. And then was able to get my service done. She provided a loaner which was extremely helpful. More

by arletteprats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thanks for posting about your 5-star experience with Melissa at Lexus of Pembroke Pines. We're glad to hear that you were taken care of and we look forward to your next service visit!

February 20, 2021

Melissa is by far the best Service Advisor I have by far ever worked with ever! She is very detailed oriented and extremely knowledgeable regarding my car's issues and best possible solutions. She is the re More

by hardestyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for your glowing feedback about Melissa! She is a valuable member of our team and we will let her know how much you appreciate her work. We look forward to welcoming you back to Lexus of Pembroke Pines next time!

February 20, 2021

Staff is very accommodating and professional. All service advisors are through and do their absolute best to resolve all of your concerns, issues and problems! More

by tewawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose A. And Jose C.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for the rave review! We are delighted that you can depend on our Lexus of Pembroke Pines team to keep your vehicle running smoothly and safely. Hope to see you next time!

February 20, 2021

Came for a service, they were very responsive to my questions, I also had a slow leak which I needed to replace tire for as it was the side. They did so and balanced the other tire rather than having More

by ANCSURKA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you! Thank you for giving Lexus of Pembroke Pines your business and five-star feedback. We hope to welcome you back for any future service needs that may arise!

February 20, 2021

I took my car into service and Andre took great care of me while I was waiting for my car. He was able to provide me with a loaner while my car was under maintenance. More

by Jessicadelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let Andre know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 20, 2021

John was an awesome help I appreciate your professionalism and great work I will continue coming to Lexus of Pembroke Pines for all my car needs Thank you, More

by Mildred.delacruz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to John and Lexus of Pembroke Pines! We are happy to have you as a customer, Mildred. See you next time!

February 20, 2021

I am very well pleased with the Service I received from Lexus of Pembroke Pines...Everything was done in a timely and professional manner....Thanks More

by JANIWOOD57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Feb 22, 2021 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we appreciate you taking the time to share! Thanks for your confidence in Lexus of Pembroke Pines!

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