Lexus of Pembroke Pines - Service Center

Pleasant and professional, quick turn around time for service, service advisor was timely and explained options and what was included in the scheduled service. Overall good visit service, service advisor was timely and explained options and what was included in the scheduled service. Overall good visit More

This place is the absolute worst. They left my car littered with glue, and gunk on my seats and glovebox. Andres has a terrible attitude and hardly if ever returns your calls inquiring about your vehi littered with glue, and gunk on my seats and glovebox. Andres has a terrible attitude and hardly if ever returns your calls inquiring about your vehicle. The staff at this dealership has a very non friendly approach towards their customers. I’m glad I sold my Lexus this week. That’s how bad dealing with these people was. Never again! More

Lexus of Pembroke Pines is a great dealership if you’re in the market for buying a vehicle. The only draw back is there is not a huge selection of colors to choose from. in the market for buying a vehicle. The only draw back is there is not a huge selection of colors to choose from. More

I was told by the service advisor that the job would take about 1 1/2 hours and I waited for over 2 hours. During that time no one kept me informed, I tried reaching my advisor by text several times with no about 1 1/2 hours and I waited for over 2 hours. During that time no one kept me informed, I tried reaching my advisor by text several times with no response. In previous visits I would be asked by my advisor if I wanted my car cleaned, which didn’t happen this visit. I would like to add that the people receiving my car we’re very helpful and courteous. More

Excellent service and prompt help from my service guy John S. Getting a loaner is also very nice as is getting my car back freshly washed and vacuumed. John S. Getting a loaner is also very nice as is getting my car back freshly washed and vacuumed. More

Jeremy is the best service guy there.He is always happy Jeremy is the best service guy there. He is always happy and nice to talk to. He gets my car completed fast and the car washed and clean upon delive Jeremy is the best service guy there. He is always happy and nice to talk to. He gets my car completed fast and the car washed and clean upon delivery back to me. More

Thank you to Mario P , hi did a great and extraordinary job . Hi is the best .10 to 10 excellent customer services . Than you a job . Hi is the best .10 to 10 excellent customer services . Than you a More

All was perfecto, nice gob very quik service. The treatment was nice to I will recommend that dealer to my frieds Mantein that kind of service treatment was nice to I will recommend that dealer to my frieds Mantein that kind of service More

Got my Lexus up and running in no time. Car was washed. Will bring it back for future service. Looks good to see the same people again. Will bring it back for future service. Looks good to see the same people again. More

I bought my used car I was told that it was certified I also told that I have maintenance up to 50,000 miles to find out I don’t have any of these this is totally unacceptable and I’m very annoyed and upse also told that I have maintenance up to 50,000 miles to find out I don’t have any of these this is totally unacceptable and I’m very annoyed and upset. Someone need to get to me and explain to me what went wrong if it wasn’t for J at extension 2353 I would be still sitting down at Lexis waiting for my sales manager thank you J thank you very much. Rod was no help to me at all. I need to get the maintenance package on my car More