Lexus of Pembroke Pines - Service Center

Work done took too long. First paint job did not match. Agent handling to work did not want to see what was clearly obvious. But when they were finally done the job was done right. But I should not have to Agent handling to work did not want to see what was clearly obvious. But when they were finally done the job was done right. But I should not have to pull teeth for that to happen. More

As always happy to be part of the Lexus family and Isidro was very helpful however on changing my 4 tires I find my rims have been scratched was very helpful however on changing my 4 tires I find my rims have been scratched More

Great work keeping my 18 year old auto fully functional and operational. Lexus IS en excellent brand with excellent reliability and durability. Great auto maker and operational. Lexus IS en excellent brand with excellent reliability and durability. Great auto maker More

It is a great dealership. The staff is very knowledgeable and courteous. We are very pleased with the service that we have received at this dealership. and courteous. We are very pleased with the service that we have received at this dealership. More

My service advisor, John Steigel is the best ever. He always goes above and beyond and fulfills all my service needs. If it wasn’t for him taking care of my car, I would not be there! He is a spectacular always goes above and beyond and fulfills all my service needs. If it wasn’t for him taking care of my car, I would not be there! He is a spectacular person and advisor! More

The customer service is great, everyone is attentive, service department is fast and very careful with your vehicle. They take great care of customers and always get my car in and out as fast as possible service department is fast and very careful with your vehicle. They take great care of customers and always get my car in and out as fast as possible with the best care More

I bought my 3rd Lexus because of the great service they provide. Melissa is my service advisor and I cannot say enough good things about her. provide. Melissa is my service advisor and I cannot say enough good things about her. More

From the valet to the service advisor to the cashier everyone was polite, professional and accommodating. Great experience and was very pleased with the outcome. everyone was polite, professional and accommodating. Great experience and was very pleased with the outcome. More

Quick and easy. Got a loaner to get to work on time and car was ready when promised after I got off work. Great. Service. car was ready when promised after I got off work. Great. Service. More

Rep was friendly but I waited almost 2 hours with an appointment and he went to lunch without advising me my car was ready till I asked someone about my service update. Who knows how long I was waiting appointment and he went to lunch without advising me my car was ready till I asked someone about my service update. Who knows how long I was waiting after it was ready. Its was extremely frustrating. Makes me think customers time is not appreciated or considered. Not sure what went wrong. More