Lexus of Pembroke Pines - Service Center

It is taking way too long to fix a recall condition. The loaner car I received was far inferior to my Lexus. I’m Very unhappy. loaner car I received was far inferior to my Lexus. I’m Very unhappy. More

I consider myself very fortunate to have Lexus of Pembroke Pines so close to home. I can always count on the employees and their great work and service. My usual service consultant wasn't there but l Pembroke Pines so close to home. I can always count on the employees and their great work and service. My usual service consultant wasn't there but like a great team Service consultant Isidro Garcia was available to assist me. I humbly thank each and everyone at Lexus of Pembroke Pines. More

The person that scheduled my service told me that there would be a drop off and pickup service but on the date of service I was told that it was wrongly scheduled. This was communicated to be after more th would be a drop off and pickup service but on the date of service I was told that it was wrongly scheduled. This was communicated to be after more than 3 hours of calling back and leaving messages. The supervisor never called me back. Eventually they rescheduled my service for next day More

Vehicle done at the time it was promised. Rodney in the service department was very courteous and friendly. The entire staff that treated me was wonderful service department was very courteous and friendly. The entire staff that treated me was wonderful More

Andre in the service dept , was excellent, he called to explained what had to be done on my SUV service , the way he explained it , I understood.......I’m very satisfied with the kind of service I received explained what had to be done on my SUV service , the way he explained it , I understood.......I’m very satisfied with the kind of service I received . More

Excellent service! My car was delivered directly to me at work which was an extra bonus! I truly found the entire experience extremely pleasant! I would highly recommend to a friend or family member work which was an extra bonus! I truly found the entire experience extremely pleasant! I would highly recommend to a friend or family member More

I went in for an oil change. I was IN & OUT in 45 min. Thank you for your fast service. Jeremy was awesome! Very helpful in making it happen. Thank you for your fast service. Jeremy was awesome! Very helpful in making it happen. More

Fine car service in an exceptional facility. Great service advisor, John Steigle always cares for my vehicles like they were his own. I’m going back! service advisor, John Steigle always cares for my vehicles like they were his own. I’m going back! More

Great Service and Great Communication from Service Advisor. I’ll gladly bring my business back to this dealership. Thanks again for everything. Marvel, Miami Car Credit Advisor. I’ll gladly bring my business back to this dealership. Thanks again for everything. Marvel, Miami Car Credit More

Fantastic customer service . The process was Very smooth and stress free. I was informed every step of the way about my car’s progress the communication was excellent. and stress free. I was informed every step of the way about my car’s progress the communication was excellent. More