Lexus of Pembroke Pines - Service Center

Keep up the good work. I was really impressed with the courtesy and friendly attitude everyone showed while I was waiting for the service to be completed courtesy and friendly attitude everyone showed while I was waiting for the service to be completed More

Jose my rep. was great as always. However my maintenance notification was never turned off as well as this will now be the third time that when they have washed my car, they dry it off with a towel that has notification was never turned off as well as this will now be the third time that when they have washed my car, they dry it off with a towel that has tire shine on it or something and leaves cloudy streak marks all over my car. I had just washed it professionally prior to bringing it in so it didn’t even need it (although I do appreciate the service when completed properly, nothing like driving that LC500 off the lot all shiny) But I had to rewash it after you all dried it off again with dirty towels. Very disappointed in the lack of attention to detail when handling such an expensive car. Makes me wonder what other shortcuts are being taken. I hope this doesn’t happen again but I look forward to worki mg with Jose more in the future. More

Carlos was wonderful and helpful Hopefully I can get him Carlos was wonderful and helpful Hopefully I can get him again My concerns i had were well taking care off looking forward to seeing him next time Carlos was wonderful and helpful Hopefully I can get him again My concerns i had were well taking care off looking forward to seeing him next time More

Took me right in same day. Worked on my car within the Took me right in same day. Worked on my car within the hour and got me out at time promised. Much appreciate the professionalism and appreciat Took me right in same day. Worked on my car within the hour and got me out at time promised. Much appreciate the professionalism and appreciation More

Service officer Rod took care of it very well. He Service officer Rod took care of it very well. He clearly explained the issues and what needs to be fixed. He also gave me good break on the price. Service officer Rod took care of it very well. He clearly explained the issues and what needs to be fixed. He also gave me good break on the price. More

Not sure what his official total is but the name of the gentleman helping me out was Sebastian. I’ve worked in customer service for over 15 years. So I can’t even express what a breath of fresh air it was gentleman helping me out was Sebastian. I’ve worked in customer service for over 15 years. So I can’t even express what a breath of fresh air it was to deal with someone that truly wanted to help me and had my utmost best interest. Job well done. You rarely see this level of service these days. Job well done! David Reynoso More

Took my SUV in for maintenance. They had to order some parts to replace. I was given a rental vehicle. They were amazing as always! parts to replace. I was given a rental vehicle. They were amazing as always! More

Scheduling a breeze, completion on time like they say it would be. All employees very pleasant and courteous. One thing for sure- you may go to another dealership but the service here will bring you back! would be. All employees very pleasant and courteous. One thing for sure- you may go to another dealership but the service here will bring you back! More

Dealership has a great staff who are always helpful. I've never had a bad experience. All of the service advisors I've experienced have been professional. never had a bad experience. All of the service advisors I've experienced have been professional. More

Friendly and very professional services, I highly recommend this dealer. Im soo happy to do business with them. The staff are vey motivated and helpful. recommend this dealer. Im soo happy to do business with them. The staff are vey motivated and helpful. More