Lexus of Pembroke Pines - Service Center

Great Customer service! You will not be disappointed. . “Quality in a service or product is not what you put into it. It is what the customer gets out of it.” “Quality in a service or product is not what you put into it. It is what the customer gets out of it.” More

Best dealership in town, very friendly and professionals, fast and transparent. In and out, Carlos in service is the best and everyone in sales and service fast and transparent. In and out, Carlos in service is the best and everyone in sales and service More

Sales department lacking knowledge. Not much help with explaining features. Service department fixed a tire. Pleasant experience but too long. JM Lexus has a much classier operation. explaining features. Service department fixed a tire. Pleasant experience but too long. JM Lexus has a much classier operation. More

I was told that the oil change will be no more than 90 minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my car not being washed. If I was told that the oil change will be that long, I would have come back later to pick up my car. More

I trust them with my car. Sebastian was friendly and knowledgeable. Really nice people there! from the moment I came in, I was welcomed in. knowledgeable. Really nice people there! from the moment I came in, I was welcomed in. More

Jeremy is the absolute best service advisor! He’s very attentive, knowledgeable, kind, funny, and prompt. Very happy & now I look forward to coming back to this dealership to have all my services done. Al attentive, knowledgeable, kind, funny, and prompt. Very happy & now I look forward to coming back to this dealership to have all my services done. Also, already know my next Lexus thanks to the beautiful loaner I was provided. Jeremy, you did that on purpose, hahaha! More

I have been with Lexus for approximately 3 years John is my service writer he a wonderful person very customer oriented and a people person. my service writer he a wonderful person very customer oriented and a people person. More

All very nice but too many survey reminders that continued even after I spoke to someone. I work retail in Miami and it’s the holidays. Thank you. Service was excellent but calm down with the survey continued even after I spoke to someone. I work retail in Miami and it’s the holidays. Thank you. Service was excellent but calm down with the surveys. More

John was able to take me in and highly appreciated his description of services needed. I was able to make a next day appointment that helped me take care of the required maintenance. description of services needed. I was able to make a next day appointment that helped me take care of the required maintenance. More

Jeremy is excellent to work with and always goes above and beyond for the service on all three of our family Lexus vehicles. I truly enjoy working with him and being able to have an advocate for our car c and beyond for the service on all three of our family Lexus vehicles. I truly enjoy working with him and being able to have an advocate for our car care who always makes the experience a positive one. More