Lexus of Pembroke Pines - Service Center

The service department handled the whole process very efficiently. I did not have to wait long to be served which was a plus. Will recommend them highly efficiently. I did not have to wait long to be served which was a plus. Will recommend them highly More

Melissa excellent service advisor, made my visit pleasant. Very comfortable facility, made my wait easy. I wish you all very Happy healthy holidays, thank you. pleasant. Very comfortable facility, made my wait easy. I wish you all very Happy healthy holidays, thank you. More

Good attention by Isidro Garcia next time for my service think in Lexus of Pembroke pine for the qualities work they do to me thank think in Lexus of Pembroke pine for the qualities work they do to me thank More

The service received was excellent and effortless. I went in for new tires, the service advisor, Melissa, was very honest and helpful in my selection process. I was also provided with a loaner, once ag went in for new tires, the service advisor, Melissa, was very honest and helpful in my selection process. I was also provided with a loaner, once again, everything was very smooth and efficient. Thank you!!!! More

My was brought in for a recall for two different items the rep that took care of me was courteous and professional he treated me like a twenty year customer. the rep that took care of me was courteous and professional he treated me like a twenty year customer. More

I came in that morning cause I had a tire issue thinking that it might be something serious but after the service Technician checked it out told me that it was only low pressure everything was good with a c that it might be something serious but after the service Technician checked it out told me that it was only low pressure everything was good with a clean car inside and out, good job you guys More

We are very greatful for the wonderful service received at Lexus of Pembroke Pines, especially for our service specialist, Rod, who was very attentive to our needs. As always very happy to be part of the l at Lexus of Pembroke Pines, especially for our service specialist, Rod, who was very attentive to our needs. As always very happy to be part of the lexus family. Thank you. More

Juan and everyone that assisted us for the service of our vehicle we’re great. We were assisted timely and professionally by a great staff. vehicle we’re great. We were assisted timely and professionally by a great staff. More

Everything was great. People are friendly and helpful. I felt safe going for routine service during this corona virus pandemic. Thanks for being patient and understanding. felt safe going for routine service during this corona virus pandemic. Thanks for being patient and understanding. More

I was very disappointed with my first service experience as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did not as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did notice a recall and took care of it but that added another hour. I had no notice from my service guy sebastian during the 3 hours. Yes I had acknowledge the initial text to get updates. Only when I questioned what was happening again after 3 hours did they tell me my car will be ready soon. Even when i lease my car I drove it home and the battery died. I had to have lexus come and jump start me on the 1st day I had the car. More