Lexus of Pembroke Pines - Service Center

Neat environment and proactive staffs. I was received in the waiting line in appropriate time. Not sure what else to add. I was satisfied. Pickup up time needs to be extended beyond 6:30pm or at least leave the waiting line in appropriate time. Not sure what else to add. I was satisfied. Pickup up time needs to be extended beyond 6:30pm or at least leave car keys at the cashier for the convenience of those who work or are engaged and can’t make it there before 6:30pm. More

Sebastian Mejia was my serviced advisor and he is wonderful, he has great customer service skills. I always come to him for service, if you have a Lexus you have to come to Mr Mejia wonderful, he has great customer service skills. I always come to him for service, if you have a Lexus you have to come to Mr Mejia More

It was my first experience with this dealer; however, it was Sunday; therefore, I don’t have too much to say about them. I could not get massage like the other dealers, no food to eat, and I had to stay out was Sunday; therefore, I don’t have too much to say about them. I could not get massage like the other dealers, no food to eat, and I had to stay outside to wait for the car. If it were not Sunday, I would not go there another time. More

Guys do a great Job. John S. In Service is amazing. Been taking my car to him for 15 years. Will not speak with anyone else. taking my car to him for 15 years. Will not speak with anyone else. More

Jeremy was knowledgeable and extremely professional. He was able to take care of our service request in a timely fashion. The dealership was a pleasure to deal with. was able to take care of our service request in a timely fashion. The dealership was a pleasure to deal with. More

Excellent and timely serviceFriendly, cooperativeCar Excellent and timely service Friendly, cooperative Car was picked up at home and loaner car provided for the day Our car was serviced and returned Excellent and timely service Friendly, cooperative Car was picked up at home and loaner car provided for the day Our car was serviced and returned by mid-afternoon More

Nice experience and great customer service from start to finish! The service was completed In a timely manner and I enjoyed a great cup of coffee :). finish! The service was completed In a timely manner and I enjoyed a great cup of coffee :). More

I have always taken my cars to Lexus of Pembroke Pines, they have the best Customer Service, very knowledgeable and courteous staff. I am greeted with welcome back and they make me feel as family. Thank they have the best Customer Service, very knowledgeable and courteous staff. I am greeted with welcome back and they make me feel as family. Thank you! More

Estupenda atención, como siempre, el personal es muy amable; el tiempo de espera fue razonable. Se realizó servicio al vehículo de manera satisfactoria. La atención del representante fue óptima. amable; el tiempo de espera fue razonable. Se realizó servicio al vehículo de manera satisfactoria. La atención del representante fue óptima. More

Jeremy did a great job! The issue was with all the dirty hand and finger prints left on the inside doors, seats, and sun roof. The detailing of the car was a really poorly done job and Jeremy took it and cl hand and finger prints left on the inside doors, seats, and sun roof. The detailing of the car was a really poorly done job and Jeremy took it and cleaned it himself. More