Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,522 Reviews of Lexus of Pembroke Pines - Service Center
Jose was very professional and explained everything needed on my car in detail. He will be my service consultant going forward for both my IS and my GX needed on my car in detail. He will be my service consultant going forward for both my IS and my GX More
The only complaint is the waiting time but I understand that many customers arrived at the same time but the service advisor Isidro Garcia was very professional that many customers arrived at the same time but the service advisor Isidro Garcia was very professional More
Convenient location. Excellent advisor finally after 10 different advisors over the years.. Car was given back to me dirty which for the price they charge for service It shouldn’t. different advisors over the years.. Car was given back to me dirty which for the price they charge for service It shouldn’t. More
Best dealer ever. Service is great and prices are competitive. Very satisfied. I have now purchased 4 cars there and will continue to shop there. competitive. Very satisfied. I have now purchased 4 cars there and will continue to shop there. More
Great service, quick and efficient, they finished with my car before they said it would be ready and even had my loaner available when I got there car before they said it would be ready and even had my loaner available when I got there More
Jeremy Rivera was quick and friendly as my service manager. Service appointments are easy to make and plenty of seating, TVs, snack options, etc if you have to wait. No hassles and quick. When buying manager. Service appointments are easy to make and plenty of seating, TVs, snack options, etc if you have to wait. No hassles and quick. When buying or leasing, I recommend Irv Smith. I’ve been going to him for over 10 plus years for 5 different Lexus vehicles. More
Great service until you damaged my car when you where going to give back after you completed the repair job.once you fixed the car it looks wonderful going to give back after you completed the repair job.once you fixed the car it looks wonderful More
I was told by the service advisor that the job would take about 1 1/2 hours and I waited for over 2 hours. During that time no one kept me informed, I tried reaching my advisor by text several times with no about 1 1/2 hours and I waited for over 2 hours. During that time no one kept me informed, I tried reaching my advisor by text several times with no response. In previous visits I would be asked by my advisor if I wanted my car cleaned, which didn’t happen this visit. I would like to add that the people receiving my car we’re very helpful and courteous. More