Lexus of Pembroke Pines - Service Center

Great service experience Mellisa Ho was very professional and provided great service. Thank you Mellisa. I would definitely go back to this dealership for service. Mohamme Mellisa Ho was very professional and provided great service. Thank you Mellisa. I would definitely go back to this dealership for service. Mohammed Youseff from the sales department also had been very helpful in helping me close the sales deal in the past, thank you Mo. More

Service with Luis Aponte Luis Aponte was my advisor he did an awesome job, I had an issue he handle with no questions asked. He informed me well regarding future service neede Luis Aponte was my advisor he did an awesome job, I had an issue he handle with no questions asked. He informed me well regarding future service needed. More

Excellent Service Andre Rust was a true professional. His communication was excellent. All service issues were handled. Pick up was easy and pleasant. Was able to be i Andre Rust was a true professional. His communication was excellent. All service issues were handled. Pick up was easy and pleasant. Was able to be in and out. Love going to Pemb Pines Lexus. More

Everyone was Great Everyone from the Check-In Attendants, Service Representative, Car Loaner, Car Washer, and Cashier were very Professional. All persons were knowledgea Everyone from the Check-In Attendants, Service Representative, Car Loaner, Car Washer, and Cashier were very Professional. All persons were knowledgeable, courteous, and time sensitive to the needs of the customer. More

Excellent diagnostics. My car went in for a regular service, system check, oil change and tire rotation. I had two odd things that I described as a tattle when I go over bum My car went in for a regular service, system check, oil change and tire rotation. I had two odd things that I described as a tattle when I go over bumps and my park assist coming on when I drive. Most dealerships would have blown me off but they took the time and found and corrected the source of the rattle. Although they couldn’t replicate the issue with park assist, they cleaned the sensors. This process took days all while I had a courtesy vehicle. Gus kept in touch with me daily throughout the process and was professional and kind. More

Timely, professional & courteous. Went in without an appointment. Drop-off took about 20-30 mins and car was ready in about 2 hrs. Overall experience was good and staff is professiona Went in without an appointment. Drop-off took about 20-30 mins and car was ready in about 2 hrs. Overall experience was good and staff is professional. More

Great Customer Service Always have great customer service. Very comfortable waiting room where you can buy food or just wait for your car. One negative is when the car came Always have great customer service. Very comfortable waiting room where you can buy food or just wait for your car. One negative is when the car came out, I was told it was washed. Rims were dirty and car wasn’t exactly washed as I hoped. Other cars coming out looked much cleaner. When I asked they told me they use the pressure cleaner to clean the rims, I don’t think so. Had that been the case the rims would have been clean. I got a Lexus for quality service which I’ve been given but you would think they would at the very least wash the car right like other ones. Never had an issue like this with Infiniti. More

Excellent customer service Very friendly and helpful. The staff is always attentive and ready to help. I'm confident that my car will get its required service and completed with Very friendly and helpful. The staff is always attentive and ready to help. I'm confident that my car will get its required service and completed within reasonable time. More

Service Services was great 👍🏼 , and the services at the loaner rental was good as well , i will definitely recommend to all of my friends! So hhapy Services was great 👍🏼 , and the services at the loaner rental was good as well , i will definitely recommend to all of my friends! So hhapy More

Excellent José Amaro was very profesional and polite. I really nice and understanding with me. Very caring and willing to satisfied my service in which I left v José Amaro was very profesional and polite. I really nice and understanding with me. Very caring and willing to satisfied my service in which I left very satisfied and happy. Very organized with his work and his service. Very clean More