Lexus of Pembroke Pines - Service Center

All went well. Carlos is a very attentive & conscientious employee. That’s all I can think of but this survey wants me to write more. employee. That’s all I can think of but this survey wants me to write more. More

Carlos was great! It’s always easy to service our vehicles because loaners are usually always available. From start to finish, it’s always a smooth day vehicles because loaners are usually always available. From start to finish, it’s always a smooth day More

Service is always outstanding, service done in under 1 hour, very please with everyone, very helpful and courteous, car washed in a very short time, but the person bringing the car around was not wearing hour, very please with everyone, very helpful and courteous, car washed in a very short time, but the person bringing the car around was not wearing gloves not did I see any protection on seats or steering wheel, this worries me, so I had to sanitize the inside of my car medite heading home. More

My service advisor Jeremy is a excellent advisor. He goes above and beyond for his customers. I am very happy with his service..I will continue to do business with Lexus of Pembroke Pines and it’s due to the above and beyond for his customers. I am very happy with his service..I will continue to do business with Lexus of Pembroke Pines and it’s due to the great service I received from Jeremy.. More

Excellent service! Melissa Ho was a very good advisor.I dropped off my car in the morning and it was ready for pick up in the afternoon. My car was spotless and interior was well taken care of. dropped off my car in the morning and it was ready for pick up in the afternoon. My car was spotless and interior was well taken care of. More

As always, I had a very pleasurable service experience. Jeremy was very attentive and helpful and made me feel more comfortable spending my money there. He is a valuable asset to your service department. Jeremy was very attentive and helpful and made me feel more comfortable spending my money there. He is a valuable asset to your service department. More

Service adviser very polite. He found out my car had a recall and repair was done at the same day. He said the work that needed to be performed would take 4 hours. It took 8 to repair the problem. Car loa recall and repair was done at the same day. He said the work that needed to be performed would take 4 hours. It took 8 to repair the problem. Car loaner provided was disgusted. Dirty in side, smells of cigarette , dust all over, etc I live in Tampa, The Lexus dealer I take my car to its 💯 percent Lexus mindset. More

I have been a Lexus of Pembroke Pines loyal customer for over 15 years. Their service department does some great work. Service Adviser Jose Amaro is absolutely the best!!! over 15 years. Their service department does some great work. Service Adviser Jose Amaro is absolutely the best!!! More

I enjoy service at Lexus of Pines. Their prices are higher than most locations but the service makes up for it. I will continue to use them higher than most locations but the service makes up for it. I will continue to use them More

I’ve leased or purchased many Lexus vehicles from your dealership. The service people are great. But I feel I got”ripped off” concerning overall cost of parts and labor. I had my wiper blades replaced, an dealership. The service people are great. But I feel I got”ripped off” concerning overall cost of parts and labor. I had my wiper blades replaced, and I was charged over $30 for labor for a job that takes five minutes! I also had a cabin filter replaced, and was charged over $50 for labor! I checked prices for these items at other places, and their prices were half. 50% less. Needless to say I’m extremely disappointed More