Lexus of Pembroke Pines - Service Center

Car was ready and they never called me back. John was really nice though. Too crowded , there should be less people schedule. Car wash was okay. really nice though. Too crowded , there should be less people schedule. Car wash was okay. More

Awful. Terrible service. Very unprofessional. Does not answer phone calls. Does not listen to instructions nor provide any feedback on how the inspection went. I will be using another dealership next time answer phone calls. Does not listen to instructions nor provide any feedback on how the inspection went. I will be using another dealership next time. More

Never have any issues! Always fast and sufficient. I plan on getting a newer Lexus in the future for fast and easy service and great customer service on getting a newer Lexus in the future for fast and easy service and great customer service More

I have always had wonderful service with Lexus of Pembroke Pines. We have purchased our vehicle at this dealership. Everyone always treated us very well. Pembroke Pines. We have purchased our vehicle at this dealership. Everyone always treated us very well. More

This was my first time in service with Lexus . I just switched from BMW and have been very pleasantly surprised with your service. Excellent service! switched from BMW and have been very pleasantly surprised with your service. Excellent service! More

Amazing services I’m very satisfied. Carlos was very nice person very diligent and help me thank you thank you thank you I’ll return agains person very diligent and help me thank you thank you thank you I’ll return agains More

Lexus of Pembroke Pines service goes above and beyond. I didn’t ha e an appointment for service and was accommodated with a loaner and no hesitation. didn’t ha e an appointment for service and was accommodated with a loaner and no hesitation. More

I had a good experience with the service department. The staff observed COVID safety precautions and provided a smooth and efficient service. I am pleased. staff observed COVID safety precautions and provided a smooth and efficient service. I am pleased. More

This dealer is the best I’ve seen in customer service the attention to customer needs are met every time the way all employees talk to the customers with respect no nonsense. attention to customer needs are met every time the way all employees talk to the customers with respect no nonsense. More

Service department wrongly diagnosed a brake issue which resulted in my brakes failing and causing additional cost to replace the brake rotors, very substandard quality of work from a certified Lexus dealer resulted in my brakes failing and causing additional cost to replace the brake rotors, very substandard quality of work from a certified Lexus dealer. More