Lexus of Pembroke Pines - Service Center

Buying the pre-maintenance package was sold as it would make service smoother. However it was a sales tool and I was over promised and very under delivered. Being told by service that isn’t what we can do. make service smoother. However it was a sales tool and I was over promised and very under delivered. Being told by service that isn’t what we can do. Very disappointed as I have been a lexus owner for the past 11 years and my service visits since coming to this dealership have been far below the standards I am used to receiving in the past. More

Fast and friendly service. Car was serviced fast when promised. Great communication from the advisor. An overall great experience. Will come back for all service needs. promised. Great communication from the advisor. An overall great experience. Will come back for all service needs. More

The service manager gets 5 stars from me! He was great! He was very efficient and make sure he kept me in the loop at all times. He was very efficient and make sure he kept me in the loop at all times. More

Great customer server from Melissa Ho, She went above and beyond, She alway understand the customer needs, She is a great assets to your company beyond, She alway understand the customer needs, She is a great assets to your company More

Good service. When I reached little bit early, immediately they checked in and redirected to advicer. Staffs are dealing good to customers. I will keep continuing service there immediately they checked in and redirected to advicer. Staffs are dealing good to customers. I will keep continuing service there More

I received prompt service. I was told the service would take 1 -1/2 hours and the service was completed as promised. The service attendant was friendly and courteous. The service advisor was courteous and take 1 -1/2 hours and the service was completed as promised. The service attendant was friendly and courteous. The service advisor was courteous and professional. More

My experience was great as always the staff is very professional. wait time was a bit long but overall will recommend this dealership any time professional. wait time was a bit long but overall will recommend this dealership any time More

Several days and times for service was available. Jose gave me updates on their progress periodically. There was a $100 discount for 4 tires which was applied to the final price. gave me updates on their progress periodically. There was a $100 discount for 4 tires which was applied to the final price. More

The service is okay they forgot to fix my door lights with the lexus sign which I specifically asked to fix. Overall I rate it fair it was disappointing to see they didn't do anything about the lights af with the lexus sign which I specifically asked to fix. Overall I rate it fair it was disappointing to see they didn't do anything about the lights after they told me they would replace it. More

Everything went excellent like always everyone is very kind and professional isidro garcia was very helpful like always i am very happy wuth my lexus kind and professional isidro garcia was very helpful like always i am very happy wuth my lexus More