Lexus of Pembroke Pines - Service Center

Bad customer service, bad communication... Went in for a battery, Stand around waiting for my car for two hours, when check with a manger I was told the car was done an was just sitting there battery, Stand around waiting for my car for two hours, when check with a manger I was told the car was done an was just sitting there More

John is awesome. He had serviced my car for years, & his knowledge, friendliness and honesty keeps us coming back. Plus the service has always been good to and efficient with time. knowledge, friendliness and honesty keeps us coming back. Plus the service has always been good to and efficient with time. More

Jeremy was prompt, efficient, courteous. He kept me updated and texted when car was ready. A bit of a wait in getting the loaner car but maybe due to COVID. updated and texted when car was ready. A bit of a wait in getting the loaner car but maybe due to COVID. More

Car service was good, people were very friendly and the quality of the work done on the car was very good. Please don’t force me to write these comments otherwise I won’t participate in this surveys quality of the work done on the car was very good. Please don’t force me to write these comments otherwise I won’t participate in this surveys More

I had a service issue that was not repaired and the detail on my car was very sloppy very bad service I have four months left on this lease detail on my car was very sloppy very bad service I have four months left on this lease More

Service was excellent, as always. I’ve been coming to these dealer for the past 12 years All departments have always provided excellent service and if a mistake is made, it is immediately taken care these dealer for the past 12 years All departments have always provided excellent service and if a mistake is made, it is immediately taken care of. More

Very good dealer,everything was done quickly,excellent service personnel were very courteous and friendly.I will definitely used this dealer for future services and purchases. service personnel were very courteous and friendly.I will definitely used this dealer for future services and purchases. More

They called the wrong number . Didn't clean my car after They called the wrong number . Didn't clean my car after service . Sales guy still hasn't called me I was looking at a new car They called the wrong number . Didn't clean my car after service . Sales guy still hasn't called me I was looking at a new car More

Jeremy was awesome. Service was quick and professional the dealership is clean and everyone there at the nice clean dealership is friendly and nice and the dealership is clean and everyone there at the nice clean dealership is friendly and nice and More

Top Tier Service !! Excellent from beginning to end... Efficient, clean professional environment. One of the main reasons we continue to have a Lexus because their service is second to none. Efficient, clean professional environment. One of the main reasons we continue to have a Lexus because their service is second to none. More