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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,256 Reviews

8,256 Reviews of Lexus of Pembroke Pines - Service Center

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October 10, 2020

Very good services on maintenance departments customers relationships very accurate and efficient on top of dealer I will take my vehicle any time thanks for services More

by ELSA.NAPOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you, Elsa, for reviewing Lexus of Pembroke Pines! We are grateful to have earned your trust and we look forward to taking care of you during your vehicle's next service visit!

October 10, 2020

Good service department from check in through departure. Always a pleasant experience with my service advisor, Carlos Perez. Only recommendation is to improve the friendliness of the Ladies on the car retur More

by Karenlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Karen - Thank you for taking time out of your day to write us a review! We are so glad that you enjoy your visits with us at Lexus of Pembroke Pines and will take your feedback into consideration moving forward. Have a wonderful week!

October 09, 2020

Excellent Service at this dealership my Service Advisor Andre is absolutely the best hands down. My experiences at this dealership is always excellent from start to finish. More

by Simply Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Hurst
Oct 09, 2020 -

Lexus of Pembroke Pines responded

It means the world to hear that you receive consistently excellent service from our Lexus of Pembroke Pines team. Thank you so much for your repeat business and rave review! We hope you have a great weekend.

October 09, 2020

Exceptional service provided by professionals who appear genuinely interested in me and my vehicle. Also purchased Lexus weather mats and very glad in stock. Overall my first service under warranty was grea More

by SOUTHCOM07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for posting about your recent visit to Lexus of Pembroke Pines. It is fantastic to hear that our team made the right first impression and provided you with great service. We look forward to working with you in the future!

October 09, 2020

Great service by Jose and the team. Experience so far has been nothing short of 5 stars. Will recommend to my friends and family for sure. More

by RonyJacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to share your feedback for Lexus of Pembroke Pines. We're glad to see that Jose and the rest of our team treated you right. It is a privilege to have earned your 5-stars and recommendation and we look forward to working with you in the future!

October 09, 2020

There is always something wrong with my car that I purchased from them less than a year ago...service team and sellers clearly are disconnected not working in unison, More

by SHAISTACRAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amaro
Oct 13, 2020 -

Lexus of Pembroke Pines responded

I'm so sorry that you've been dealing with car issues as I know how frustrating this can be. We strive to deliver five-star service so I would really like to see what I can do to help here. If you're willing to have that conversation, would you please give me a call? Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

October 09, 2020

On time and professional service. Xar was fully serviced. From hosting 2 greeting to service nothing was Left Behind all on time and as I mentioned delivery was Pristina car was even cleaned no complaints h More

by smartinvestor2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! It is wonderful to hear that you had such an excellent experience at Lexus of Pembroke Pines. We appreciate your confidence in our team and hope to work with you again down the road!

October 09, 2020

I’m pleased with the experience. Everything seems to work efficiently from the check in of my vehicle to the Jeremy my service representative to the courteous interaction with everyone More

by gfloyd453
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We appreciate your support and are thrilled to hear that Jeremy earned your five-stars. Safe travels, and we hope to see you again at Lexus of Pembroke Pines!

October 09, 2020

John S. is the best! Excellent communication, goes above John S. is the best! Excellent communication, goes above and beyond to ensure that I received the best care and quality in service. Thank you More

by 5015880j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Siegel
Oct 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the rave review of John! We are delighted to hear that you can depend on him to keep you safe behind the wheel. Hope to see you next time at Lexus of Pembroke Pines!

October 09, 2020

The people there are very professional and helpful. A friendly place, you feel so welcomed. I would recommend it to all my friends and family! More

by WILDA_D1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Oct 12, 2020 -

Lexus of Pembroke Pines responded

We are delighted to hear that you felt welcomed to our dealership. Thank you so much for recommending Lexus of Pembroke Pines and writing us a great review! We look forward to your next visit.

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