Lexus of Pembroke Pines - Service Center

Thanks John S. for your continued level of excellence. This is my 4th car purchased at this dealership, and I’ve always serviced them here. This is my 4th car purchased at this dealership, and I’ve always serviced them here. More

No one every reached out to update me on the status of my vehicle. I called several times for updates and was told someone woukd get back to me which, again, never happened. Ultimately spoke to service Mgr w vehicle. I called several times for updates and was told someone woukd get back to me which, again, never happened. Ultimately spoke to service Mgr who continued to make excuses. More

Amazing service, great staff and cuatomer service. Accurate explanations of issues and plan. Detailed review of car problems and the time it will take to fix it. Accurate explanations of issues and plan. Detailed review of car problems and the time it will take to fix it. More

Very attentive, protocols in place to keep clients safe from the corona virus, and all questions answered in a timely manner. I appreciate the texts used to keep me informed. from the corona virus, and all questions answered in a timely manner. I appreciate the texts used to keep me informed. More

Muy buenos servicios en general , buenas atenciones , personal muy servicial , se les pudiera recomendar pasarle al cliente un breve video delL servicio realizado para mayor constancia Y seguridad de personal muy servicial , se les pudiera recomendar pasarle al cliente un breve video delL servicio realizado para mayor constancia Y seguridad de que todo lo facturado se realizó, , ya que sin la visualización del cliente puede prestase para adulterar el servicio More

Great customer service with a scheduled service, they were punctual, I had a great experience as usual . Also very friendly and I enjoy being with Lexus were punctual, I had a great experience as usual . Also very friendly and I enjoy being with Lexus More

Professional and quick to respond on email, followed up while not at work and was polite. All people I dealt with were friendly. Thank you while not at work and was polite. All people I dealt with were friendly. Thank you More

Service was very poor. They didn’t clean and wash my car. I paid for a full service contract to clean the car what little did I know these people don’t honor their service contracts. They fixed my kick sens I paid for a full service contract to clean the car what little did I know these people don’t honor their service contracts. They fixed my kick sensors. I was their waiting for 3 hours. What a Shane, I will not recommend anybody to buy car at Lexus of Pembroke Pines again. More

I’ve been with Lexus for over 10 years this is our 5 th car with you. You guys are the best love my dealer ship thank you 🙏 car with you. You guys are the best love my dealer ship thank you 🙏 More

They are very profesional.Treat people with respect.Explain everyhing clear and easy to undertand.Mr.Jose Amado is exellent and very nice to talk to.I appreciated his services have been a clien respect.Explain everyhing clear and easy to undertand.Mr.Jose Amado is exellent and very nice to talk to.I appreciated his services have been a client for Lexus for many years.Since I was livivg in MA.I'm very happy with the service in Pembroke pines Lexus. I thanks Mr.Jose Amado and the staff They take good care of my GS350. Lexus. More