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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,261 Reviews

8,261 Reviews of Lexus of Pembroke Pines - Service Center

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September 26, 2020

John Steigle is my service advisor he is very professional, he is always very nice and explains whatever they are going to do and always makes sure that my car is ready on time More

by M.ARIAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Sep 26, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for being a loyal Lexus of Pembroke Pines customer! We love that you receive professional service from John, every time. Enjoy your weekend and we'll see you down the road!

September 26, 2020

Always friendly, prompt professional service. Great availability of appointments. I have been going to this dealership for 18 years. Can’t wait to buy my next new Lexus! More

by WANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you, Wanda, for leaving Lexus of Pembroke Pines a review. We're proud to have earned your loyalty and we look forward to working with you in the future!

September 26, 2020

An all-round first rate experience from the moment you enter the dealership. Team members are courteous and always willing to assist. Clearly a standard that other dealerships should emulate. More

by ESTHERLAMBERT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Sep 28, 2020 -

Lexus of Pembroke Pines responded

It makes us so happy to hear that from start to finish you had a five-star service experience at Lexus of Pembroke Pines! Thank you for taking time out of your day to support us with a great review. Hope to see you next time, Esther!

September 26, 2020

Excelente service provided by Rod. Although it was a Excelente service provided by Rod. Although it was a last minute request. Gave option to choose loaner I wanted. Thank You So Much. Save my day. More

by chowj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod. (Can’t remember last name) “service”
Sep 28, 2020 -

Lexus of Pembroke Pines responded

We are very happy to hear that Rod could help address your concerns in a timely manner. Thank you so much for stopping by to review us! If any future issues arise, the Lexus of Pembroke Pines team will be here to help.

September 26, 2020

Lexus of Pemboke Pines service department are great. They are friendly and very professional. I always see Carlos. He never pushes extra service on me he is very trust worthy and always explains car issues i More

by HOWARD1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Howard - It means a lot to hear that you can turn to Carlos for all of your auto service needs and know that you will be well taken care of. Thank you so much for your repeat business! We look forward to serving you for years to come at Lexus of Pembroke Pines.

September 26, 2020

Very professional, friendly & skilled. Jeremy is an excellent advisor. Alex is very skilled at repairing my sc430. Very good loaner service when I take.my car & needs to stay. More

by Ssocas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your Lexus SC430! We appreciate you sharing these kind words about Jeremy and Alex and are glad that you can trust our team to keep you safe out on the roads. Hope to see you next time at Lexus of Pembroke Pines!

September 26, 2020

Irv Smith, and Jeremy Rivera are top-notch people that work for Lexus Pembroke Pines have always been there for me and my service advisor was amazing also. More

by REHO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Irv and Jeremy. We're proud to have your business and we look forward to taking care of you next time!

September 26, 2020

Los Felicito!! Me encanto! Rapides,Respetó y calidad.Es la primera vez y me quedo con ustedes!! Para todos los q me atendieron 110% Jose Amaro,Christian y el mecánico q me explico muy amablemente!! Gracias More

by ZOEJANETE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amaro, Yucel Genc
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Gracias por las palabras amables, Zoe! Es fantástico saber que Jose, Christian y el equipo entregó un servicio tan excellente. Agradecemos la reseña y esperamos volver a verle en Lexus of Pembroke Pines!

September 26, 2020

For years I have brought my vehicles to Lexus of Pembroke Lines le cause if their outstanding staff and service. Highly recommend without any reservations More

by EMILIOJFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2020 -

Lexus of Pembroke Pines responded

What can we say to thank you for your many years of business? It makes ur smile to hear that you can trust our team to deliver excellent service, every time. Have a wonderful week!

September 26, 2020

Excellent service from start to finish. Very helpful and responsive. The staff was able to do the recalls quickly and the loaner car was nice and clean More

by JTELLOMCGINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing such great feedback about our customer service! We appreciate you coming to Lexus of Pembroke Pines for your recall repairs and will be here to assist with your future service needs.

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