Lexus of Pembroke Pines - Service Center

I;'ve had 3 Lexus cars in the past 20 years or so and always serviced them at Lexus PP> I was always very satisfied by the good work, kind attention an willingness to assist. I'll be back! always serviced them at Lexus PP> I was always very satisfied by the good work, kind attention an willingness to assist. I'll be back! More

The costumer service is excellent.I went for the air The costumer service is excellent. I went for the air bags recall and everything was done properly and on time. Mr Isidro Garcia is the best The costumer service is excellent. I went for the air bags recall and everything was done properly and on time. Mr Isidro Garcia is the best More

Exelente servicio, muy buena atención, simpre tratan de ayudarme en todo lo que se puede , para que me valla contento y con deceos de volver ayudarme en todo lo que se puede , para que me valla contento y con deceos de volver More

Had to take my SUV in for a recall and they detected something else that needed attention and they called me. The dealer provided a nice loaner, all process quick and smooth. They gave me my SUV washed something else that needed attention and they called me. The dealer provided a nice loaner, all process quick and smooth. They gave me my SUV washed and interior vacuum. Thanks! More

We always have the same gentleman Andres take care of us. He is the worst representative. I waited 40 minutes outside for someone to tell me I could have left and they would call when ready. It’s always an i He is the worst representative. I waited 40 minutes outside for someone to tell me I could have left and they would call when ready. It’s always an issue. I rather drive an hour to North Miami location. More

Great service!! The service was quick and complete in a timely manner. I was given a loaner which was such and easy process. I was able to come back at my earliest convince rather than being nagged to brin timely manner. I was given a loaner which was such and easy process. I was able to come back at my earliest convince rather than being nagged to bring the car back. It was a great experience. More

Excellent. Carlos Perez is the best advisor. I always look forward bringing my car for service. I suggest to improve the way to schedule the appointment. It took me several attempts to do it over the pho look forward bringing my car for service. I suggest to improve the way to schedule the appointment. It took me several attempts to do it over the phone. More

After an hour there, they texted my car was ready to pickup. Want to pickup they made me wait an extra hour just to bring my car out and it wasn’t even washed properly had the loaner lady come out wipe pickup. Want to pickup they made me wait an extra hour just to bring my car out and it wasn’t even washed properly had the loaner lady come out wipe the stains with a cloth ?!? More

I was impressed with the professionalism and the courteous greeting from the staff. The appointment was early in the morning and all the staff was punctual courteous greeting from the staff. The appointment was early in the morning and all the staff was punctual More

Waited 20 minutes for service advisor. Only got taken care of after speaking up. While in tiny office of service advisor other employees walked in. This is not appropriate during Covid- 19. Three differ care of after speaking up. While in tiny office of service advisor other employees walked in. This is not appropriate during Covid- 19. Three different times I was asked to sign things all with pens that employees and other guests had used. That is not appropriate during this time. Offer clean pens. Need more sanitizer around. Should be in every advisors office. COVID-19 precautions? I have not been more disappointed with a business in the past 6 months. More