Lexus of Pembroke Pines - Service Center

Mr. I. Garcia took over for my past service advisor. He was very kind in reviewing my needs, saw to it that I had a loaner and had my car checked out per my concerns with no charge. This is the second Le was very kind in reviewing my needs, saw to it that I had a loaner and had my car checked out per my concerns with no charge. This is the second Lexus we have purchased from Lexus of PP. over the years and we are very happy with the quality of the cars and the service. More

Top quality customer service! Very friendly and professional. We were out of there in no time. And the loaner they gave us WOW! We are considering trading in ours for the new NX. professional. We were out of there in no time. And the loaner they gave us WOW! We are considering trading in ours for the new NX. More

Jose Amaro goes above and beyond for his customers. Best service advisor in the business! Very pleasant very kind a nice genuine guy. Thank you service advisor in the business! Very pleasant very kind a nice genuine guy. Thank you More

Have never had an issue. They always try to please. Wish i didnt have to wait an hour but i realize they need time ti do a good job i didnt have to wait an hour but i realize they need time ti do a good job More

John Steigle is great. So is Richard M. They are great reps of the dealership. You need to give them a big raise. They are great. reps of the dealership. You need to give them a big raise. They are great. More

John stiegle is the most accommodating service manager, cordial, knowledgeable and personable. An asset to your organization. I would recommend Lexus of Pembroke pines to anyone, already currently have 5 o cordial, knowledgeable and personable. An asset to your organization. I would recommend Lexus of Pembroke pines to anyone, already currently have 5 of their cars in my family More

I’m very happy with your company. You are first class operation and very professional. I was treated with curtesy. and respect. You answer all my questions and took very good care of my car. Love you guy operation and very professional. I was treated with curtesy. and respect. You answer all my questions and took very good care of my car. Love you guys ❤️ More

Can’t make an appointment through appPhone rang for 5 Can’t make an appointment through app Phone rang for 5 minutes when trying to make an appointment, had to hang up and call back, then was on hold for Can’t make an appointment through app Phone rang for 5 minutes when trying to make an appointment, had to hang up and call back, then was on hold for 15 min, when service was complete, it took 35 minutes to get my car, people were coming in and out, I must have been forgotten, I expect so much more from a lexus dealer, poor, poor, performance. When I got in the car, the mats weren’t placed properly, almost causing an accident More

isidro was a delight to work with thanks very attentive and helpful very nice personality.. would like to eork with him next time again thanks and helpful very nice personality.. would like to eork with him next time again thanks More

Good facilities, customer service has declined, needs more qualified personnel, great manager, though. Not the worst but not the best either. Need improvement. Good try! more qualified personnel, great manager, though. Not the worst but not the best either. Need improvement. Good try! More