Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,105 Reviews

8,105 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
August 05, 2020

My car dealer Patrick Hew provides great customer service. During this visit unfortunately it was never communicated to me that my car was ready. However Patrick found out the status and helped me. More

by nadia_cumberbatch
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Lexus of Pembroke Pines responded

Hi Nadia - We apologize for our miscommunication here but are so glad that Patrick stepped in to assist you. Thank you for coming to Lexus of Pembroke Pines! We look forward to working together in the future and hope you enjoy your day.

August 05, 2020

John is always attentive and informative. Spectacular experience from beginning to end. The service department treatment is the reason I continue to drive a Lexus. More

by Luis Castillo
Recommend Dealer
Yes
Employees Worked With
John Steigele
Aug 05, 2020 -

Lexus of Pembroke Pines responded

That's what we love to hear! We're so proud to have earned your repeat business, and it's wonderful that John always delivers such exceptional service. Thank you for trusting Lexus of Pembroke Pines with all your car repair needs!

August 05, 2020

Very happy with the drivers delivering and picking up car. Especially the one in the morning. This service is so valuable especially in these times. Happy with my Lexus purchase and now my husband wants More

by mconch52
Recommend Dealer
Yes
Employees Worked With
I think it was Bernie who helped me in the morning. Liked him a lot
Aug 05, 2020 -

Lexus of Pembroke Pines responded

There is nothing we love more than hearing that you are happy with your purchase! Thank you for the feedback and for taking the time to share. Safe travels and we hope to earn your business at Lexus of Pembroke Pines down the road!

August 05, 2020

Perfect every time I go. Always a good experience. I always recommend Lexus of Pembroke Pines to all my friends. Thank you for all the great work. More

by ANGELG314
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your support! It means a lot to hear that your experiences at Lexus of Pembroke Pines have been so wonderful. We appreciate your business and hope to see you again down the road!

August 05, 2020

Great service. I Always love to go there. It is fast and excellent service. It is reliable and secure. I always go for service there. More

by Dayme_24
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 05, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we look forward to your next visit!

August 05, 2020

The service department at this dealership is awesome and is always willing to provide the very best in service to their customers. Lexus at Pines Rock More

by me.dea625
Recommend Dealer
Yes
Employees Worked With
I. Garcia- Service Dept
Aug 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we look forward to your next visit!

August 05, 2020

Just great service! I've really never experienced such excellent service as I received at Lexus of Pembroke Pines. Definitely the dealer to feel like a valued customer More

by JORTIZ33351
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Lexus of Pembroke Pines responded

Feedback like this makes our day and we appreciate you taking the time to review Lexus of Pembroke Pines. It is our priority to take care of customers and we're so glad that came through to you. All of us are looking forward to working with you in the future!

August 04, 2020

I highly recommend Lexus of Pembroke Pines. I had different service advisors and they have always been very helpful and professional. They take care of my car’s issues right away and always shows the More

by ALexa
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Aug 04, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words, Alexa! Hearing that you feel so confident in our service department made our day. We appreciate your business and you taking the time to share. We hope to see you back at Lexus of Pembroke Pines and wish you many safe and happy miles in your car!

August 04, 2020

Everyone is always super helpful. Keep up the hard work everyone. Jose is one of the best account managers I have ever worked with. I highly recommend everyone to your dealership. More

by JCollom99
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 04, 2020 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we're so grateful to have your business at Lexus of Pembroke Pines. Our team takes pride in offering excellent service for guests and we're thrilled to hear that Jose always takes care of you! We look forward to your next visit with us!

August 04, 2020

Andre was very professional as always but I saw many employees not wearing their masks or wearing their masks wrong, they covered their mouth but not their nose. I say this for their benefit as well as More

by DOCAL.ANA
Recommend Dealer
No
Employees Worked With
Andre was very professional and wore his mask properly
...
738
...