Lexus of Pembroke Pines - Service Center

Went in for a recall on my 2017 SUV and fell in love with the 2020 IS300 sports model sedan. Andre Armani gave me such an incredible deal I had to trade. He was incredibly knowledgable, professional and to the 2020 IS300 sports model sedan. Andre Armani gave me such an incredible deal I had to trade. He was incredibly knowledgable, professional and took my past loyalty with this dealership into consideration by giving me many great deals on extras. Lexus of Pembroke always delivers with the best customer service and sales promotions which is why I keep coming back years after moving to Naples. More

Truly professional service, from the sales department to the service department. John Steigele is the best service person there. Always happy with the result of the service or the consultation. the service department. John Steigele is the best service person there. Always happy with the result of the service or the consultation. More

My car went in for a 10k mile checkup when $8500 worth of “rodent” damage was found under the hood. From start to finish John and Lexus of Pembroke Pines made the process easy. “rodent” damage was found under the hood. From start to finish John and Lexus of Pembroke Pines made the process easy. More

Service handled by Jose Amara is great. He makes servicing easy and enjoyable. Pick up and delivery is prompt and friendly. It is a pleasure to deal with this dealership. servicing easy and enjoyable. Pick up and delivery is prompt and friendly. It is a pleasure to deal with this dealership. More

This dealer ship is not the closest from where I live but I would not go any where else but here. Friendly staff makes the difference. Always willing to help. I would not go any where else but here. Friendly staff makes the difference. Always willing to help. More

Sebastian was very professional and got us taken care of quickly. Our service time exceeded our expectations! we are happy with the quality of work on our 15k mile service. quickly. Our service time exceeded our expectations! we are happy with the quality of work on our 15k mile service. More

One of the worst experience I’ve ever had. It took FIVE DAYS for me to get my car back just to have the car services and a tire replaces. FIVE DAYS! The management team, except for Robert and Mr Camaro sho DAYS for me to get my car back just to have the car services and a tire replaces. FIVE DAYS! The management team, except for Robert and Mr Camaro should be retrained. It was exhausting to make a hundred prince calls and leaving messages that no one would return. The best people you got there are the ladies on the phone on Service: Amy is a super ⭐️ a Ingrid and Tiffany are the real MVP there. I was about to contact an attorney to get the vehicle back. It practically got hijacked. Awful experience. I got my first car there, then the Lease, but never again. The “service advisor” I was assigned has zero care for the customers. Sad. Awful experience. I’m sad to know Mr Gustavo is no longer with the Company. Big loss. More

Thanks to Mr. John Speigel for his professionalism and quality services provided for over ten years. He is a person who should be commended on all areas of customer service care. quality services provided for over ten years. He is a person who should be commended on all areas of customer service care. More

I miss my old service advisor Jeff he was the best, but carlos was very helpful and is my new favorite. great service thank you carlos was very helpful and is my new favorite. great service thank you More

I came here because my husband has used your services a few times before. He was not wrong: Their professionalism really shows and Excellent customer service all the way through. few times before. He was not wrong: Their professionalism really shows and Excellent customer service all the way through. More