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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,255 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,255 Reviews of Lexus of Pembroke Pines - Service Center
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August 17, 2020
John was extremely detailed and checked my warranty information. Once car was ready and I went to pick it up, cashier could not find me in computer. Had to wait. Once car was brought to me, the per information. Once car was ready and I went to pick it up, cashier could not find me in computer. Had to wait. Once car was brought to me, the person that brought it to me had mud in his boot and left my carpet super discusting and dirty. Once I mentioned it to him, I didn’t receive an apology. I’mused to JM Lexus were plastic and paper are covering the inside of the car for protection of Covid-19. Here, my car had nothing. I had to wipe it down from the person that brought it to me which was not even wearing gloves! More
by viviansandler
Verified CustomerEmployees Worked With
John
August 16, 2020
Excellent service as always at Lexus of Pembroke pines. This is a place were people matters. Thank you for your support during this challenging times. This is a place were people matters. Thank you for your support during this challenging times. More
by Lusalo
Employees Worked With
John Steigele
August 16, 2020
I pay for a detailed wash 150 usd, the car was dirty hy , they told Is going to look like new , the inside of the car was nos as a detail clean just regular and pour they told Is going to look like new , the inside of the car was nos as a detail clean just regular and pour More
by Giannina barrantes
Employees Worked With
Mellisa ho
August 16, 2020
Finished the work on time . Even though there’s a glass barrier between the cashier and the customer, both cashiers were not wearing their mask properly , otherwise excellent service definitely will recomm barrier between the cashier and the customer, both cashiers were not wearing their mask properly , otherwise excellent service definitely will recommend your service department!!! More
by CACAYORIN
Employees Worked With
August 15, 2020
The dealership is fantastic the service department and Jeremy Rivera were right on spot got me in and out no issues terrific experience will refer people always and I always will come back Gary Premock Jeremy Rivera were right on spot got me in and out no issues terrific experience will refer people always and I always will come back Gary Premock More
by GPREMOCK
Employees Worked With
August 15, 2020
Good service and my service provider Jeremy Rivera always satisfies me with his EXCELLENT customer service. Thank you very much. Kudos 2 jeremy Rivera. G always satisfies me with his EXCELLENT customer service. Thank you very much. Kudos 2 jeremy Rivera. G More
by Lreddick
Employees Worked With
August 15, 2020
Professional friendly, everyone was great. A clean environment fast service accommodating. Will recommend this Dealership to friends and family. Thank you all. Debra Lee Huetter environment fast service accommodating. Will recommend this Dealership to friends and family. Thank you all. Debra Lee Huetter More
by dbh3313
Employees Worked With
Rodney Fuller
August 15, 2020
My service advisor, Carlos, is very professional and amzing. I have to tell that the service in general is also amazing. I would say, I’m a Lexus client because of the Pembroke Pines location and servic amzing. I have to tell that the service in general is also amazing. I would say, I’m a Lexus client because of the Pembroke Pines location and service. More
by linka.oliveras
Employees Worked With
Carlos from Service Department
