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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,245 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,245 Reviews of Lexus of Pembroke Pines - Service Center
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July 22, 2020
The service at Lexus of Pembroke Pines was excellent. I went there for 3 recalls, got my loaner car within 20 min of arrival and my car was fixed 5 hours later. Thank you Lexus! went there for 3 recalls, got my loaner car within 20 min of arrival and my car was fixed 5 hours later. Thank you Lexus! More
by Aidaz
Employees Worked With
John Steigele
July 22, 2020
Very good friendly atmosphere,the service was done in a very timely manner and the appointment was right on time,also the loaner was good very timely manner and the appointment was right on time,also the loaner was good More
by rigopadronwny
Verified CustomerEmployees Worked With
July 21, 2020
Long time customer having both bought and serviced many vehicles there. Always strive to make it a good experience. Job completed as promised and in the stated timeframe. vehicles there. Always strive to make it a good experience. Job completed as promised and in the stated timeframe. More
by JOHN.GUTIERREZ
Employees Worked With
John Steigele
July 21, 2020
There was a slight misunderstanding as to when the car should be finish. But its all straighten out & taken cared of.He was very apologetic of the misunderstanding. Other that the loaner he provided me wa should be finish. But its all straighten out & taken cared of.He was very apologetic of the misunderstanding. Other that the loaner he provided me was excellent! More
by Adamson
Employees Worked With
Isidro Garcia
July 21, 2020
I have been a customer of this dealership for quite some time and have never been disappointed with the quality of service and integrity of the service reps who have assisted me. Thank you Lexus of Pembroke time and have never been disappointed with the quality of service and integrity of the service reps who have assisted me. Thank you Lexus of Pembroke Pines. Carmen Rodriguez More
by CRODRIGUEZ777
Employees Worked With
Jose Amaro and Jose Camaro
July 20, 2020
Very professional agent.Very kind and helpful.Will ask Very professional agent. Very kind and helpful. Will ask for him next service and will recommend him. The service was fast even that I didn't have Very professional agent. Very kind and helpful. Will ask for him next service and will recommend him. The service was fast even that I didn't have a appointment. More
by HFALCON7
Employees Worked With
July 20, 2020
I enjoyed my last visit at the Pembroke Pines location. When they realized my car diagnosis would take longer than expected, they proposed a loaner. When they realized my car diagnosis would take longer than expected, they proposed a loaner. More
by Woomeil
July 19, 2020
The service was very good but the only thing I saw was a problem was the length of time waiting I only needed a tire fixed waited 4 hours .everything else was good problem was the length of time waiting I only needed a tire fixed waited 4 hours .everything else was good More
by Calvarez
July 19, 2020
Thank you service advisor Mr I. GarciaMy tire sensor Thank you service advisor Mr I. Garcia My tire sensor came on explain my situation and I was assisted. No Charge tire patch , thank you 😊 Thank you service advisor Mr I. Garcia My tire sensor came on explain my situation and I was assisted. No Charge tire patch , thank you 😊 More
by JACkIEWADE
Employees Worked With
Mr Isodor Garcia?
July 19, 2020
Brought our car in for the 10,000 mile service and for a fuel pump recall. We made an appointment and the car was done on time. Washed and ready to go as promised. fuel pump recall. We made an appointment and the car was done on time. Washed and ready to go as promised. More
by MARKthejeweler
Employees Worked With
Jorge
