Lexus of Pembroke Pines - Service Center

Amazing and really quick service and great customer services Great and fast customer service and really fast job that they have done. Mike was the guy who took care of my car and sent for repair. Within one week Great and fast customer service and really fast job that they have done. Mike was the guy who took care of my car and sent for repair. Within one week My car has been fixed. More

Reliable service dept I enjoy the convenience of the service dept picking up my car, servicing it, and returning my car within a timely manner. I also have the lender car a I enjoy the convenience of the service dept picking up my car, servicing it, and returning my car within a timely manner. I also have the lender car at my disposal during the servicing of my vehicle. Car is returned clean with a full report of what was done during the service. I also appreciate my salesman, Alex Whitman, always emailing me reminders when my service due. He always is there for any questions or concerns. More

Modern Day Exceptional Service: Collision - Rodney Martillo greeted/attended in a timely Visual estimate mirrored final estimate Updated step by step Dealt with insurance Perfect completion Thumbs up to greeted/attended in a timely Visual estimate mirrored final estimate Updated step by step Dealt with insurance Perfect completion Thumbs up to Rodney Martillo & staff! More

Very courteous I really enjoy when I come to the Lexus dealer for service, and this time it was also great. Very good job. I am thankful I really enjoy when I come to the Lexus dealer for service, and this time it was also great. Very good job. I am thankful More

Gustavo Timeliness, professional, responsive, courteous. Gustavo is an outstanding employee at service. Everything is always done exactly as its supposed to. Timeliness, professional, responsive, courteous. Gustavo is an outstanding employee at service. Everything is always done exactly as its supposed to. Be.informs me of any recalls. Truly an exceptional employee. More

Great customer service. Went in for an oil change. Was not promised a loaner. When I arrived, my service agent said he could get me a loaner, and much to my surprise they loa Went in for an oil change. Was not promised a loaner. When I arrived, my service agent said he could get me a loaner, and much to my surprise they loaned me a fully loaded new RX! I got to drive the car around and decided it was in contention for my new car - I would have never test driven the car and given it a chance had it not been for the experience I had in the service dept. More

Excellent Service This dealership is just amazing from the time that You enter the service area. The arrival techs are prompt, fast, and courteous. The Service Advisors This dealership is just amazing from the time that You enter the service area. The arrival techs are prompt, fast, and courteous. The Service Advisors are just as amazing. They really listen with a heart to get Your concerns resolved. The loaner staff are just as nice. The Ladies in the cafe are always nice and the food is always great! I love having My Lexus serviced just as much as I do Driving My Lexus. Top notch Service!!! More

Service My service advisor Scott Mankin is very professional. He called and text me to inform me my vehicle was ready. He also took care of my appointment whe My service advisor Scott Mankin is very professional. He called and text me to inform me my vehicle was ready. He also took care of my appointment when I was told there was no availability. More

ALWAYS WELL TAKEN CARE EXPERIENCE Jose Amaro my service guy in P Pines Lexus is exceptional professional, very reliable and honest, I am so happy to service my car there because I have Jose Amaro my service guy in P Pines Lexus is exceptional professional, very reliable and honest, I am so happy to service my car there because I have not to worry about results on performance, waiting time or transportation available More

5,000 miles service Staff was very friendly. Vehicle was completed on time. Great customer service from the employee who checked in the vehicle and the car rental staff Staff was very friendly. Vehicle was completed on time. Great customer service from the employee who checked in the vehicle and the car rental staff More