Lexus of Pembroke Pines - Service Center

Gustavo Timeliness, professional, responsive, courteous. Gustavo is an outstanding employee at service. Everything is always done exactly as its supposed to. Timeliness, professional, responsive, courteous. Gustavo is an outstanding employee at service. Everything is always done exactly as its supposed to. Be.informs me of any recalls. Truly an exceptional employee. More

Great customer service. Went in for an oil change. Was not promised a loaner. When I arrived, my service agent said he could get me a loaner, and much to my surprise they loa Went in for an oil change. Was not promised a loaner. When I arrived, my service agent said he could get me a loaner, and much to my surprise they loaned me a fully loaded new RX! I got to drive the car around and decided it was in contention for my new car - I would have never test driven the car and given it a chance had it not been for the experience I had in the service dept. More

Excellent Service This dealership is just amazing from the time that You enter the service area. The arrival techs are prompt, fast, and courteous. The Service Advisors This dealership is just amazing from the time that You enter the service area. The arrival techs are prompt, fast, and courteous. The Service Advisors are just as amazing. They really listen with a heart to get Your concerns resolved. The loaner staff are just as nice. The Ladies in the cafe are always nice and the food is always great! I love having My Lexus serviced just as much as I do Driving My Lexus. Top notch Service!!! More

ALWAYS WELL TAKEN CARE EXPERIENCE Jose Amaro my service guy in P Pines Lexus is exceptional professional, very reliable and honest, I am so happy to service my car there because I have Jose Amaro my service guy in P Pines Lexus is exceptional professional, very reliable and honest, I am so happy to service my car there because I have not to worry about results on performance, waiting time or transportation available More

Service My service advisor Scott Mankin is very professional. He called and text me to inform me my vehicle was ready. He also took care of my appointment whe My service advisor Scott Mankin is very professional. He called and text me to inform me my vehicle was ready. He also took care of my appointment when I was told there was no availability. More

5,000 miles service Staff was very friendly. Vehicle was completed on time. Great customer service from the employee who checked in the vehicle and the car rental staff Staff was very friendly. Vehicle was completed on time. Great customer service from the employee who checked in the vehicle and the car rental staff More

Excellent experience Have been servicing my car at Lexus of Pembroke Pines since I purchased it in 2011. I have not yet had any bad experience such that I have come to the Have been servicing my car at Lexus of Pembroke Pines since I purchased it in 2011. I have not yet had any bad experience such that I have come to the conclusion that I will always have a Lexus. Both the brand and the dealer are superb. More

Excellent Service I always receive Excellent Customer Service every single time. I am always so excited to visit My Lexus dealership without a doubt they are number 1 I always receive Excellent Customer Service every single time. I am always so excited to visit My Lexus dealership without a doubt they are number 1 More

Review of Lexus of Pembroke Pines Excellent service..technician did everything right..highly recommend this dealership and service dept. I was given an appointment immediately. This is Excellent service..technician did everything right..highly recommend this dealership and service dept. I was given an appointment immediately. This is much appreciated. Thank you for good service. More

Service Andre has wonderful customer service skills. The picking up of my car was easy and I appreciated being called when my car was ready. Thank you Andre has wonderful customer service skills. The picking up of my car was easy and I appreciated being called when my car was ready. Thank you More