Lexus of Pembroke Pines - Service Center

Excellent service, as always Top notch service From all of the staff. service advisor Lee Henry is always a pleasure to schedule service with. I wouldn’t go anywhere else for serv Top notch service From all of the staff. service advisor Lee Henry is always a pleasure to schedule service with. I wouldn’t go anywhere else for service! More

Great service dealership The service representative (Jose) is a great employee, always very professional and cares about your vehicle! I can’t say anything good about their sa The service representative (Jose) is a great employee, always very professional and cares about your vehicle! I can’t say anything good about their sales employees. More

Breaks Replacement I was scheduled to bring my car in to have my breaks checked. My service advisor was not available and I was in a big rush to leave; therefore Lee to I was scheduled to bring my car in to have my breaks checked. My service advisor was not available and I was in a big rush to leave; therefore Lee took my info and told me he would give me a call later on that day. I dropped off my car at 9:30am, it was 4:30pm and I didn’t hear from anyone. After a couple of calls I finally reached Lee he quit d me the price and I proceeded with the service to pick up my car the next day. I picked up my car and it wasn’t even washed. Not the best service this time. More

Excellent Great services all around including check in staff service manager and the check out staff as well. I’m in my 5th car with you and this is partly the Great services all around including check in staff service manager and the check out staff as well. I’m in my 5th car with you and this is partly the reason More

Always a great experience. John Steigle is a wonderful service advisor. Always great service!! Was able to get a loaner while waiting for car to be fixed. Car was ready the next John Steigle is a wonderful service advisor. Always great service!! Was able to get a loaner while waiting for car to be fixed. Car was ready the next day. When I'm ready to purchase a new vehicle I will definitely get another Lexus. More

My experience with service has been sub par I wAs told that I would have to wait three weeks for a loner car. My original Service guy was busy so someone else took care of me. As I told him my c I wAs told that I would have to wait three weeks for a loner car. My original Service guy was busy so someone else took care of me. As I told him my concerns, he ignored me. At checkout the cashier wAs rude. I have had three Lexus, the service quality no longer what it was or was synonymous with the brand. Next car will be an Audi. More

Great service department! I have been bringing my vehicle to this Lexus dealership for 6 years. The service is top notch and I do not exaggerate when I say they provide the bes I have been bringing my vehicle to this Lexus dealership for 6 years. The service is top notch and I do not exaggerate when I say they provide the best customer service compared to any other dealership I have ever dealt with over the past 30 years. They have always accommodated me and assured that my service needs were met to my satisfaction. The lobby waiting area is also very comfortable and a fresh cup of coffee is always waiting for me. In the rare occasion I have dropped by without an appointment, I am not turned away. I think I will always want to own a Lexus! More

50k service Friendly service and at a fair price. That’s all I have to say. Thank you see soon for my 60 thousand mile check up. Friendly service and at a fair price. That’s all I have to say. Thank you see soon for my 60 thousand mile check up. More

Mullins RX330 20,000 mile service Fabulous service and attn to detail by Scott Mankin. Strong reason why we purchase our cars with you. Phenomenal service by Scott and always takes tim Fabulous service and attn to detail by Scott Mankin. Strong reason why we purchase our cars with you. Phenomenal service by Scott and always takes time to explain the service and what may be needed for the next visit. More

Flat tire I called the dealership and told them that I had a nail in my tire they checked my account and told me to come in they’ll repair it it’s all covered I called the dealership and told them that I had a nail in my tire they checked my account and told me to come in they’ll repair it it’s all covered More