Lexus of Pembroke Pines - Service Center

They always kept me updated There very friendly and they make sure your taken care off!! He made sure i was happy and satisfied with the work on my car. There very friendly and they make sure your taken care off!! He made sure i was happy and satisfied with the work on my car. More

Scott Mankin is a professional, courteous, reliable, and knowledgeable. He answers all of my questions and give me realistic advice. He goes over the results o is a professional, courteous, reliable, and knowledgeable. He answers all of my questions and give me realistic advice. He goes over the results of the tests and gives me a sense of what is really important what can wait til the next visit More

Very quick and professional assisstance with my car repairs. John Steigele is outstanding. John took time to explain everything that was needed and called to give me a status update on my vehicle. Thanks Joh John Steigele is outstanding. John took time to explain everything that was needed and called to give me a status update on my vehicle. Thanks John More

Eddie in collision repair Dept is the best! He listens, understands your concerns, keeps you updated through the process, & ensures everything was addressed. Great experience! He listens, understands your concerns, keeps you updated through the process, & ensures everything was addressed. Great experience! More

Excellent service, as always Top notch service From all of the staff. service advisor Lee Henry is always a pleasure to schedule service with. I wouldn’t go anywhere else for serv Top notch service From all of the staff. service advisor Lee Henry is always a pleasure to schedule service with. I wouldn’t go anywhere else for service! More

Great service dealership The service representative (Jose) is a great employee, always very professional and cares about your vehicle! I can’t say anything good about their sa The service representative (Jose) is a great employee, always very professional and cares about your vehicle! I can’t say anything good about their sales employees. More

Breaks Replacement I was scheduled to bring my car in to have my breaks checked. My service advisor was not available and I was in a big rush to leave; therefore Lee to I was scheduled to bring my car in to have my breaks checked. My service advisor was not available and I was in a big rush to leave; therefore Lee took my info and told me he would give me a call later on that day. I dropped off my car at 9:30am, it was 4:30pm and I didn’t hear from anyone. After a couple of calls I finally reached Lee he quit d me the price and I proceeded with the service to pick up my car the next day. I picked up my car and it wasn’t even washed. Not the best service this time. More

Excellent Great services all around including check in staff service manager and the check out staff as well. I’m in my 5th car with you and this is partly the Great services all around including check in staff service manager and the check out staff as well. I’m in my 5th car with you and this is partly the reason More

Always a great experience. John Steigle is a wonderful service advisor. Always great service!! Was able to get a loaner while waiting for car to be fixed. Car was ready the next John Steigle is a wonderful service advisor. Always great service!! Was able to get a loaner while waiting for car to be fixed. Car was ready the next day. When I'm ready to purchase a new vehicle I will definitely get another Lexus. More

Great service department! I have been bringing my vehicle to this Lexus dealership for 6 years. The service is top notch and I do not exaggerate when I say they provide the bes I have been bringing my vehicle to this Lexus dealership for 6 years. The service is top notch and I do not exaggerate when I say they provide the best customer service compared to any other dealership I have ever dealt with over the past 30 years. They have always accommodated me and assured that my service needs were met to my satisfaction. The lobby waiting area is also very comfortable and a fresh cup of coffee is always waiting for me. In the rare occasion I have dropped by without an appointment, I am not turned away. I think I will always want to own a Lexus! More