Lexus of Peoria

Would recommend Excellent service by all parties involved. Very professional at every stage of the process. Questions were answered in a timely manner. Would certa Excellent service by all parties involved. Very professional at every stage of the process. Questions were answered in a timely manner. Would certainly return to the dealership for future purchases as needed. More

Starting problems Bought a used RX350 on Thursday, drove it home (102 Miles). Wouldn't start on Friday. Still no joy after putting my trickle charger on the battery for Bought a used RX350 on Thursday, drove it home (102 Miles). Wouldn't start on Friday. Still no joy after putting my trickle charger on the battery for 10 hours. Dug out my emergency power pack, got it started. Let it run for awhile, drove it around the area for 20 miles or so. Still no luck, wouldn't even light all the dash warning lights. Contacted my salesperson, Zach, he arranged to have it looked at on Monday I just had to get it started and get it there. Thank goodness for power packs! Arrived around 9:45AM Tuesday. The people in the service department were very helpful and courteous. After a quick look at the RX they asked to keep it to sort out the problem. A loaner was provided. Wow, a 2018 RX350 with 8 miles on it. Offered an even up trade which was respectfully declined. Received a call noonish on Tuesday saying the whole problem was a bad cell in a 2 month old battery and it is good to go. Hopefully it stays fixed. Vanessa offered to have my RX returned to me in Urbana to save me another trip to Peoria. Kudos to all the service staff I worked with and to Zach and Jason in sales. Thank you all very much, Steve Campbell ps - the reason doesn't let me mark both Sales and Service but this is for both More

Long DistancenCertified RX350 Purchase I contacted Tom Wombacher by e-mail and then text regarding a 2014 Deep Sea Mica. We live in Kansas City and could not locate the color combination my I contacted Tom Wombacher by e-mail and then text regarding a 2014 Deep Sea Mica. We live in Kansas City and could not locate the color combination my wife wanted in KC. Tom and I spoke and texted several times resulting in my $500 deposit to buy the car. My hope was the Deep Sea Mica would be the right shade of blue, but just in case, I spoke with Tom about a back up vehicle in case she didn't like the blue one. Turns out she really didn't like the blue one, so we drove a 2013 Starfire Pearl with Saddle interior one owner RX350 and our search was over. Tom was very patient and did a great job. Jamie, filling in for the finance/business manager also was very helpful explaining the Lexus Certified Warranty. We purchased an additional 2 years of coverage based on information he provided. Thanks to both of them, my wife is well pleased and her nightmare of car shopping had a very happy ending! Thanks again! More

Battery issue with recently purchased certified hybrid SUV Rodney involved two different techs - think their names were Dave & Joe - who guided me over the phone to jump start my used hybrid SUV that I just pu Rodney involved two different techs - think their names were Dave & Joe - who guided me over the phone to jump start my used hybrid SUV that I just purchased from Lexus of Peoria a few months ago. I got it running and brought it in and the team checked everything out. Good teamwork. More

40,000 mike service and car detailed My experience with your service department had been excellent. My cat was ready in a timely manner. Rodney kept me informed about the progress on the My experience with your service department had been excellent. My cat was ready in a timely manner. Rodney kept me informed about the progress on the 40,000 mike service and the detail job. More

Oil change I was a Very nice experience. friendly Staff, I was able to come in for the oil change on the same day I called in for an appointment. I was a Very nice experience. friendly Staff, I was able to come in for the oil change on the same day I called in for an appointment. More

2017 Toyota Highlander Excellent service as usual from Kasey Jones, Debbie Day, Rodney Schoop and Mr. Thigpin. I've always and will continue to have my 2012 LS 460L service Excellent service as usual from Kasey Jones, Debbie Day, Rodney Schoop and Mr. Thigpin. I've always and will continue to have my 2012 LS 460L serviced at Lexus of Peoria, now I will have my 2017 Toyota Highlander serviced at Lexus of Peoria as well. More

Love the Pick-Up and Delivery Service I was very pleased with my service. It was prompt and I was kept informed of all costs. The pick-up and delivery service is amazing! What a time sa I was very pleased with my service. It was prompt and I was kept informed of all costs. The pick-up and delivery service is amazing! What a time saver and a primary reason that my next car will also be a Lexus! More

Lexus Rocks it!! Once again, Lexus took care of us. We had an expensive repair done on our GX which took several days. Rodney got us a loaner, plus got the car done Once again, Lexus took care of us. We had an expensive repair done on our GX which took several days. Rodney got us a loaner, plus got the car done a day early. It’s always a good experience with Lexus of Peoria. Which is why we bought a second one!! More

Exceptional experience We were very impressed with the friendly courteous staff, and particularly with the GM Bill Morton. Bill was an easy man to do business with very kn We were very impressed with the friendly courteous staff, and particularly with the GM Bill Morton. Bill was an easy man to do business with very knowledgeable and a great personality More