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Lexus of Pleasanton

Overview Reviews (1,060)

Lexus of Pleasanton

Name: Lexus of Pleasanton
Address: 4345 Rosewood Dr, Pleasanton, CA, 94588, US
Telephone: (877) 554-5927
Rating: 4.9

4.9

1,060 Reviews

4345 Rosewood Dr, Pleasanton, California 94588

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Sales: (877) 554-5927

Service: (877) 749-2570

Parts: (877) 749-2570

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Lexus of Pleasanton

Pleasanton, CA

Overview

Reviews

4.9

1,060 Reviews

Call Dealership (877) 554-5927

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4345 Rosewood Dr

Pleasanton, CA

94588

Directions

4.9

1,060 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 4 Awards

Overview Reviews (1,060)

Contact Lexus of Pleasanton

Sales: (877) 554-5927

Service: (877) 749-2570

Parts: (877) 749-2570

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Showing 1,060 reviews

February 28, 2025

SERVICE VISIT

Excellent customer service had a very good experience with Mr. Edward always come In Pleasanton, Lexus for Service with Mr. Edward always come In Pleasanton, Lexus for Service More

by Saifi jalal

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Edward Damien

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Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Saifi for allowing us to earn your business and for sharing of your experience with our teammate Damian and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

SERVICE VISIT

Nick and Forrest make a great team. Thank you guys for always willing to help. Thank you guys for always willing to help. More

by Teds

Recommend Dealer

Yes

Employees Worked With

Nick Wilson, Forrest Yee

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Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Teds for sharing of your recent experience with teammates Nick and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

SERVICE VISIT

Jeannette and Forrest were awesome as always. They continously go above and beyond. 10 stars if I could. They continously go above and beyond. 10 stars if I could. More

by Tony

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeanette Pettit, Forrest Yee

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Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Tony for sharing of your recent experience with teammates Jeannette and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

SERVICE VISIT

Forrest Yee set me up with an appointment time that worked best for my schedule and told me what recommendations needed to be taken care of now and what could wait until my next visit. This is why we worked best for my schedule and told me what recommendations needed to be taken care of now and what could wait until my next visit. This is why we continue to come back to this dealer! More

by Justy2025

Recommend Dealer

Yes

Employees Worked With

Forrest Yee

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Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Justy2025for allowing us to provide care for your Lexus and for sharing of your experience with teammate Forrest. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

SERVICE VISIT

Reached out to this dealer for a quick question about a light that came on. Forrest who is my go-to answered it quickly and made sure all was good to go on my end. Keep up the great work. light that came on. Forrest who is my go-to answered it quickly and made sure all was good to go on my end. Keep up the great work. More

by Markus H

Recommend Dealer

Yes

Employees Worked With

Nick Wilson, Forrest Yee

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Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Markus for sharing your experience with our teammates Forrest and Nick and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

SERVICE VISIT

Recently visited for my 25,000 mile service. Forrest and Nick helped me quickly when I dropped off and picked up which kept my day on time. I’ve had 4 Lexus vehicles because of the service pro Forrest and Nick helped me quickly when I dropped off and picked up which kept my day on time. I’ve had 4 Lexus vehicles because of the service provided. More

by Justy2025

Recommend Dealer

Yes

Employees Worked With

Nick Wilson, Forrest Yee

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Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Justy2025 for allowing us to provide care for your Lexus and for sharing of your experience with teammates Forrest and Nick. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 27, 2025

SALES VISIT - NEW

Wasn’t able to come into the dealership to talk in person, but Sevrin did an excellent job in following up and providing me with all the necessary information to help me purchase my new vehicle. I spe person, but Sevrin did an excellent job in following up and providing me with all the necessary information to help me purchase my new vehicle. I spent minimal time at the dealership when picking up my new car but everyone there was friendly and made the experience a breeze More

by Jennifer.wong7890

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Sevrin Ellis

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Feb 28, 2025 -

Lexus of Pleasanton responded

Congratulations Jennifer on your new vehicle purchase and thank you for sharing of your experience our teammate Sevrin here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 27, 2025

SALES VISIT - NEW

Chris was great to deal with from order to delivery of the new GX 550 Would definitely buy another car from him. the new GX 550 Would definitely buy another car from him. More

by Dan

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Chris King

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Feb 28, 2025 -

Lexus of Pleasanton responded

Congratulations Dan on your new Lexus GX550 and thank you for sharing of your experience with our teammate Chris during your visit at our dealership. We appreciate allowing our team to earn your business and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let u s know if there are ever any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 27, 2025

SERVICE VISIT

This is the best dealership on the planet earth Everyone here is exceptional, they are trained & knowledgeable Everyone here is exceptional, they are trained & knowledgeable More

by Ladeebugcha

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Cody Wilson is a 5 Star Employee as well , Nick Wilson

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Feb 28, 2025 -

Lexus of Pleasanton responded

Thank you Ladeebugcha for sharing of your recent experience with teammates Cody and Nick during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 26, 2025

SERVICE VISIT

Great service great staff great waiting area. Took .e on time and delivered as promized Took .e on time and delivered as promized More

by Girish.koppikar

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

John Clutter

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Feb 28, 2025 -

Lexus of Pleasanton responded

Thank you Girish for sharing your recent experience with our teammate John during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

Lexus of Pleasanton

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