Jeremey and Marina provided us with an excellent customer service. They worked with us as from the beginning of the IS 300 T search to the final signature and happy take off in the new car. Both were very knowledgeable, professional and really customer-oriented. I was very impressed by their attention to details. With the help of Jeremy and Marina we were able to find and buy IS 300 T2016 car, but absolutely new looking with very low mileage, and a price that we were happy with. Finally, the whole pleasant adventure to the dealership was capped by professional, knowledgeable, and nice Marina, who in a friendly manner explained all the gadgets use and abilities of the car. Will always use their services and recommend them to my friends. Thanks a lot!
"John Lee is the man!"
My wife and I visited multiple Lexus dealership up and down the Bay Area. Lexus of Pleasanton would normally become the least likely place we buy a car consider how far it is from where we live, San Francisco. John Lee changed all that. He's not your typical pushy, happy harassing car salesmen. He's honest and patient. He makes the effort to figure out what you really want and need. We would defiantly buy a car again from John. We would defiantly drive all the way from North Bay to Pleasanton for our next Lexus.
My wife and I bought a Lexus HS 250h. I came into Lexus of Pleasanton with the thought of just looking. However, John Lee was so easy to work with and made me feel so comfortable that I ended up purchasing it. He really gave my wife and I time get familiar with the HS 250h. We didn’t feel rushed or pressured. It was a pleasure doing business with John. Nima Masoudianwas also very informative and explained everything while we signed off on all the paperwork. It was a very good experiences and I would recommend Lexus of Pleasanton to anyone I know.
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