Lexus of Pleasanton

I went there recently for maintenance check and got helped by Nick. He is awesome and he helped me in the past as well. He is very consistent with his excellent customer service and providing clear exp helped by Nick. He is awesome and he helped me in the past as well. He is very consistent with his excellent customer service and providing clear explanation about the issues and what to expect. I definitely recommend him and give him 5 starts all the time! More

Nick is very helpful when it comes to the service he goes above and beyond to atke care of the needs for the service including the loaner and stay on top of the servcice reminders and update above and beyond to atke care of the needs for the service including the loaner and stay on top of the servcice reminders and update More

If you need a trustworthy service advisor, go to Nick! He will always keep you updated, make sure your car is fixed right, and he’s someone who is just super easy to deal with. He’s been my service adviso He will always keep you updated, make sure your car is fixed right, and he’s someone who is just super easy to deal with. He’s been my service advisor for a long time now and trust me, he’s very knowledgeable! More

Nick took great care of my car when I needed to have my broken windows repaired! He explained what needed to be done, gave me a fair price, and even followed up afterward to make sure everything was good. broken windows repaired! He explained what needed to be done, gave me a fair price, and even followed up afterward to make sure everything was good. the shop is also super clean and the all other people that I met there were super helpful and friendly! More

Nick was super helpful and amazing. He helped me deal with a warranty issue that and made sure I got the best deal. I told him that it’s such a pain and been stressing out about it. I w He helped me deal with a warranty issue that and made sure I got the best deal. I told him that it’s such a pain and been stressing out about it. I went to a different shop coz I’ve been away for a while but just didn’t have good experience so I made sure to come at this shop as soon as I can. As always, I got my problem resolved! Nick really cares about his customers and goes the extra mile. More

I had a great experience having my car serviced here. Jeanette was very professional and friendly, and she kept me updated throughout the process. There's a reason I always come back here for my servicin Jeanette was very professional and friendly, and she kept me updated throughout the process. There's a reason I always come back here for my servicing needs! More

The service department is always very professional and courteous. I have always been treated with the highest respect. I will always use this dealership for my driving needs. courteous. I have always been treated with the highest respect. I will always use this dealership for my driving needs. More

Service always explained, service is timely. Always appreciate the efforts made once I go thru the large door@ Always appreciate the efforts made once I go thru the large door@ More

Been going to this shop for a while and my constant advisor is Nick! He’s super easy to deal with, doesn’t give you the “xx” excuses and just really a nice, honest & service-oriented guy! I always valu advisor is Nick! He’s super easy to deal with, doesn’t give you the “xx” excuses and just really a nice, honest & service-oriented guy! I always value his recommendations and really appreciate all the help. More