Lexus of Pleasanton

Detail inspections with an excellent service. Nick is a great service advisor, friendly and professional! Nick is a great service advisor, friendly and professional! More

I was referred to Jason Portillo this past year. I cannot express enough gratitude for Jason providing me the BEST service The Hendrick Group can provide! Jason’s professionalism speaks volumes to h I cannot express enough gratitude for Jason providing me the BEST service The Hendrick Group can provide! Jason’s professionalism speaks volumes to his commitment in providing highest standards for quality service! I am very fortunate to have Jason as my service advisor!!! I have been greeted with very satisfying service experiences from Jason. I cannot say enough about Mr. Portillo and Lexus of Pleasanton's quality service standards. They are all a rare breed in earning their client's trust and repeat business!!! More

I’ve been in the market for a specific Lexus NX350 hybrid for the past few months, and I’m so glad I had the pleasure of working with Johnathan and later his boss, Greg. From the very start, Johnathan was in for the past few months, and I’m so glad I had the pleasure of working with Johnathan and later his boss, Greg. From the very start, Johnathan was incredibly consistent in keeping me updated on my options. He was not only thorough but also very kind, patient, and encouraging throughout the process. I really felt supported and never pressured, which is rare in car shopping. This was a huge upgrade from my college car, which I had been driving for the past 15 years, so this purchase was a big deal to me. I never once felt intimidated or uncomfortable, and both Johnathan and Greg were always pleasant and understanding. They really took the time to ensure I was comfortable and that I had all the information I needed. What stood out most was that even after I purchased my car, Johnathan checked in with me to make sure everything was going smoothly and helped me celebrate the new ride. Their generosity and kindness made the whole experience much more enjoyable. I truly appreciated Johnathan’s commitment to making sure I felt taken care of after two months of searching for the right one. I couldn’t have asked for a better car-buying experience, and I’m so grateful for all their support! More

Excellent service! Jeanette went the extra mile to make my experience perfect. I will continue to pass another dealership to go to Pleasanton to have my car service. Jeanette went the extra mile to make my experience perfect. I will continue to pass another dealership to go to Pleasanton to have my car service. More

Jeanette Pettit was terrific! Great service! I am very satisfied with my service from Jeanette. Great service! I am very satisfied with my service from Jeanette. More

I had a great experience at Lexus in Pleasanton. Nader was my salesman. He walked me through a couple of cars. I was interested in there was no pressure and it was a very easy experience. I did end Nader was my salesman. He walked me through a couple of cars. I was interested in there was no pressure and it was a very easy experience. I did end up buying an SUV from them and then negotiations went well. They also took my trade-in which made the transition easy and acceptable. I would do business with them again easily. More

Excellent customer service had a very good experience with Mr. Edward always come In Pleasanton, Lexus for Service with Mr. Edward always come In Pleasanton, Lexus for Service More

Jeannette and Forrest were awesome as always. They continously go above and beyond. 10 stars if I could. They continously go above and beyond. 10 stars if I could. More

Forrest Yee set me up with an appointment time that worked best for my schedule and told me what recommendations needed to be taken care of now and what could wait until my next visit. This is why we worked best for my schedule and told me what recommendations needed to be taken care of now and what could wait until my next visit. This is why we continue to come back to this dealer! More

Nick and Forrest make a great team. Thank you guys for always willing to help. Thank you guys for always willing to help. More