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Lexus of Pleasanton

Pleasanton, CA

4.9
1,070 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,070 reviews

February 04, 2025

I brought my car in to Lexus of Pleasanton and worked with Forrest. Forrest was fantastic and I’d highly recommend others to work with him in the future. More

by justinleach23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Feb 07, 2025 -

Lexus of Pleasanton responded

Thank you justinleach23 for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Forrest and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 04, 2025

Amazing experience at lexus. Sevrin went above and beyond for us, would buy again tomorrow More

by longhornbarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sevrin Ellis five stars
Feb 07, 2025 -

Lexus of Pleasanton responded

Thank you longhornbarrett for sharing of your experience with our teammate Sevrin here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 04, 2025

Good service and Very professional service rep, and honest compared to another dealership I asked for estimate. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex of Service area
Feb 10, 2025 -

Lexus of Pleasanton responded

Thank you LB for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Alex on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 03, 2025

Can’t thank Nick enough for an amazing car service! He is awesome! He listened to my concerns, explained what was going on, and made sure I wasn’t overpaying for anything I didn’t need (I really apprec More

by JayJay M.
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Feb 06, 2025 -

Lexus of Pleasanton responded

Thank you HeyJude! for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Nick and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 01, 2025

5 star for Nick! He was super helpful when my car broke down. He explained everything clearly, gave me a fair price, and got it fixed fast. He kept me updated the who More

by Gabriel.Mark
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Feb 06, 2025 -

Lexus of Pleasanton responded

Thank you Gabby for allowing us to earn your business and for sharing of your experience with our teammate Nick and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 28, 2025

If you’re thinking that f buying a new car please make Lexus the n Pleasanton Ca your first choice you can’t go wrong. They have the best team from the beginning to the end. Thank you Lexus More

by johnsonelana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Jan 31, 2025 -

Lexus of Pleasanton responded

Hi johnsonelana, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Pleasanton! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 28, 2025

Mandeep was very personable, professional, and informative. He did a great job over the phone when I first called to inquire about a vehicle. He took time to come & show me the car on his day off. More

by Butterfly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandeep
Jan 31, 2025 -

Lexus of Pleasanton responded

Thank you Butterfly for sharing of your experience with our teammate Mandeep here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 25, 2025

They were. Very helpful, kind and funny. I am very satisfied with service I received More

by Sherillcampos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dodgion, Jeremey Halden
Jan 28, 2025 -

Lexus of Pleasanton responded

Congratulations Sherillcampos on your recent vehicle purchase and thank you for sharing of your experience with teammates, Thomas and Jeremy while at our dealership. We are focused on learning and improving our guest experience as well as committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your new car! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 25, 2025

My advisor Jason Portillo was very nice and informative going through the repairs of my vehicle. I always go to Lexus for repairs as I’ve had good experiences in the past and they provide premium service. More

by gdreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 28, 2025 -

Lexus of Pleasanton responded

Thank you gdreview for allowing our teammate Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2025

I had an excellent experience working with Russell and Victor. Very professional and knowledgeable. I highly recommend Hendricks Lexus of Pleasanton when buying a car. More

by yailiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz, Victor Banales
Jan 26, 2025 -

Lexus of Pleasanton responded

Thank you yailiss for taking a moment to share your experience with our teammates Russell and Victor during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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