
Lexus of Pleasanton
Pleasanton, CA
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I recently had my Lexus RZ serviced at the dealership and was incredibly impressed with Joe Li. He was professional, courteous, and kept me informed throughout the entire process. Joe explained the service i was incredibly impressed with Joe Li. He was professional, courteous, and kept me informed throughout the entire process. Joe explained the service in detail, answered all my questions patiently, and even provided helpful tips for maintaining my vehicle. His exceptional customer service made the entire experience a positive one. I highly recommend Joe Li for all your Lexus service needs. More
I purchased a car this past year from Lexus of Pleasanton, Russell was our sales representative and did an amazing job! Definitely will go back to him for my next car! Pleasanton, Russell was our sales representative and did an amazing job! Definitely will go back to him for my next car! More
Edward was extremely helpful during my visit. He explained what the service included and despite the dealership being very busy, my car service was finished pretty quickly. He explained what the service included and despite the dealership being very busy, my car service was finished pretty quickly. More
A Big Shout out to “Ron Ng” in Service! I came in today for a New battery, and was ready to pay out for a new one. It has been difficult starting these cold days. He had the service tech I came in today for a New battery, and was ready to pay out for a new one. It has been difficult starting these cold days. He had the service tech. check it for me and it was a very good battery and not needing a replacement. Ron showed me the test sheet . I was just not driven enough to keep it fully charged, but the long drive to work put it back in shape. Thank you for your Transparency Ron, Joseph M. More
Working with Shane Sorge was an exceptional experience. His expertise in the automotive industry was evident from the start, answering all my questions thoroughly and patiently. He listened carefully to my His expertise in the automotive industry was evident from the start, answering all my questions thoroughly and patiently. He listened carefully to my needs and preferences, guiding me towards vehicles that perfectly suited my lifestyle and budget. Shane's friendly and approachable demeanor made the entire car-buying process a breeze. He negotiated a fantastic deal and ensured a smooth and efficient transaction. I highly recommend Shane to anyone in the market for a new or used car. More
This is my first time purchasing a Lexus and Lexus of Pleasanton knocked it out of the park!! I really enjoyed working with my sales consultant Kevin on securing my GX550. I joined their GX wait-list as Pleasanton knocked it out of the park!! I really enjoyed working with my sales consultant Kevin on securing my GX550. I joined their GX wait-list as many others have done as it is a very hard vehicle to buy as it just came out not too long ago. Kevin did an awesome job of updating me whenever he received an allocation even if that allocation did not have what I was looking for. It was a very easy process dealing with him and the staff at Lexus of Pleasanton. More