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Lexus of Pleasanton

Pleasanton, CA

4.9
1,199 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,199 reviews

May 22, 2025

Can't say enough good things about Jeanette and the service team. Always exceptional, high energy and professional. A pleasure to work with people who realize how important customer service is today. More

by rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
May 24, 2025 -

Lexus of Pleasanton responded

Hello rm, we appreciate this 5-star rating and for allowing us to earn your business. Thank you for sharing of your experience with our teammate Jeanette and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 21, 2025

My wife and I wanted to purchase a very specific vehicle, which we hoped would fit into our budget plan, and we were very pleased with the sales team that helped us--salesperson Sevrin Ellis and finance mana More

by mrescjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sevrin Ellis and Hashim Bishop
May 23, 2025 -

Lexus of Pleasanton responded

Thank you mrescjr for taking a moment to share your experience with our teammates Sevrin and Hashim during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 20, 2025

Jeanette has been my service advisor since I purchased my car back in 2017. I only come see her when she’s working. She’s very knowledgeable, pleasant and friendly to work with. More

by Davidy9112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
May 23, 2025 -

Lexus of Pleasanton responded

Thank you Davidy9112 for sharing your experience with our teammate Jeanette and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 20, 2025

Initially, I only intended to browse your selection as I was still in the early stages of deciding on a new car. However, due to the friendly and responsive nature of your associates, and particularly the e More

by MYNX350H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
May 23, 2025 -

Lexus of Pleasanton responded

Thank you MYNX350H for sharing of your car shopping experience with our teammate Shane here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 18, 2025

Bought my 1st car from this dealership. I would do that again with Mr. Chris King. He got the knowledge and calm demeanor. Thank you Mr. King. More

by Nway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris King
May 22, 2025 -

Lexus of Pleasanton responded

Congratulations Nway on your 1st car and thank you for sharing of your experience our teammate Chris here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 16, 2025

Excellent service and everything good and I don’t have any issues that service. It’s excellent. More

by nedzadbalic21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
May 19, 2025 -

Lexus of Pleasanton responded

Thank you nedzadbalic21 for sharing your experience with our teammate Jeanette and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 16, 2025

Chris King was a pleasure to work with and a consummate professional. Made the buying experience easy and pressure free. Would definitely go back and work with Chris again! More

by GiddyUp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Chris King
May 22, 2025 -

Lexus of Pleasanton responded

Thank you Shon for sharing of your experience with our teammates Chris and Jeremy while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 15, 2025

We had a wonderful experience at Lexus of Pleasanton! From the initial online chat to the moment we walked into the showroom, the staff was welcoming, professional, and genuinely helpful. Our salesperson More

by Frank Huang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris King
May 17, 2025 -

Lexus of Pleasanton responded

Thank you Frank for sharing your car shopping experience with our teammate Chris and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we ca n do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 13, 2025

Consistently Outstanding Service – Leo Knowles Is the Best in the Business! I can't say enough great things about Leo Knowles at Lexus of Pleasanton. I've purchased several vehicles from Leo over the More

by Theresa L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Knowles
May 16, 2025 -

Lexus of Pleasanton responded

Thank you Theresa for taking a moment to share your experience with our teammate Leo during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 13, 2025

First time purchasing a car through Lexus of Pleasanton. My sales person was Augny Habib, and she was great throughout the whole entire process of buying my car. Syed Hussein was also great with the financ More

by stephscrazy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augny Habib
May 16, 2025 -

Lexus of Pleasanton responded

Congratulations stephscrazy3 on your new vehicle purchase and thank you for sharing of your experience our teammates Augny and Syed here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

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