Lexus of Pleasanton

I visited this dealership to possibly buy a new car soon. Although I didn’t purchase one during this visit, I will definitely be back when I am ready to buy. Although I didn’t purchase one during this visit, I will definitely be back when I am ready to buy. More

We LOVE Shane (Sorge) for his expertise and friendliness as a sales! He’s our forever go-to so long we shop at Lexus! as a sales! He’s our forever go-to so long we shop at Lexus! More

I recently purchased my first car and it was the best experience I could’ve possible had. Their selection of cars are beautiful. I purchased a used car and it was so well-kept and a beauty it basically l experience I could’ve possible had. Their selection of cars are beautiful. I purchased a used car and it was so well-kept and a beauty it basically looked brand new! The process was hassle free and smooth and I couldn’t have wanted it any other way. It was all made possible by the help of their amazing salesman Joe Minster and the awesome service team!! 100% recommend to anyone looking for a new or used car!! More

This dealership helped me find the Lexus I was looking for. If you are looking for a good deal on a car, come to Lexus of Pleasanton and ask for Shane Sorge. I had a smooth process with my transaction and for. If you are looking for a good deal on a car, come to Lexus of Pleasanton and ask for Shane Sorge. I had a smooth process with my transaction and financing went quicker than I would have thought. More

I came to Lexus of Pleasanton to buy my car and was greeted by Shane Sorge. Shane was very knowledgeable about the car I ended up purchasing. I highly recommend him for the next lease or purchase of greeted by Shane Sorge. Shane was very knowledgeable about the car I ended up purchasing. I highly recommend him for the next lease or purchase of your next vehicle. More

Thank you Jason Portillo and team. They did a very timely, pleasant and effective service. I appreciate the quick help less the 24 hours after my service light came on. They even wash They did a very timely, pleasant and effective service. I appreciate the quick help less the 24 hours after my service light came on. They even washed and vacuumed the vehicle and served a decent cup Of coffee while I was waiting. Looking forward to future encounters. More

I recently purchased a used 2008 Lexus LS 460 from Lexus of Pleasanton, and my experience was positive overall. The dealership staff, particularly Sales Consultant Joseph and Sales Manager Michael, were pro of Pleasanton, and my experience was positive overall. The dealership staff, particularly Sales Consultant Joseph and Sales Manager Michael, were professional, courteous, and attentive throughout the process. Joseph was knowledgeable about the vehicle and provided a detailed overview of its features, condition, and maintenance history. He was patient in answering my questions and didn’t apply any high-pressure sales tactics, which I appreciated. It made the experience more comfortable and allowed me to take my time deciding. Michael, the Sales Manager, worked with me to ensure I got a fair deal. He was transparent about the pricing and flexible in negotiating terms that worked within my budget. His straightforward approach built trust and helped make the transaction smooth and hassle-free. The car itself was in excellent condition for its age. The dealership had clearly invested effort into ensuring it was clean and mechanically sound. They provided a Carfax report, which gave me confidence in the vehicle's history. One small area for improvement could be a quicker turnaround for the paperwork process, which took a bit longer than expected. However, this was a minor inconvenience in an otherwise seamless experience. Overall, I’m thrilled with my purchase and would recommend Lexus of Pleasanton, Joseph, and Michael to anyone looking for a quality vehicle and excellent customer service More

If you own a Lexus you need to visit this service department and see my guy Jason Portillo. Jason is the absolute best. Friendly, honest, genuine and just an A+ person. Would never consider taking my department and see my guy Jason Portillo. Jason is the absolute best. Friendly, honest, genuine and just an A+ person. Would never consider taking my Lexus anywhere else as long as Jason is there. More

This realer offers comfortable waiting area with cappuccino coffee machine and snacks. Service advisers are always accommodating and very efficient. Car service completed with car wash inside and cappuccino coffee machine and snacks. Service advisers are always accommodating and very efficient. Car service completed with car wash inside and out. My over 10 years using this dealer to service my Lexus cars, I have never had any unpleasant experience. More

Nick Wilson is an outstanding service advisor! I came in with a persistent issue with my car’s brakes, and he immediately put me at ease with his expertise and clear communication. He thoroughly e I came in with a persistent issue with my car’s brakes, and he immediately put me at ease with his expertise and clear communication. He thoroughly explained the problem, coordinated the repairs quickly, and kept me updated every step of the way. My car issue is fully resolved now—Nick truly went above and beyond. Highly recommend him for any car service needs! More