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Lexus of Pleasanton

Pleasanton, CA

5.0
1,393 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,393 reviews

January 12, 2026

I had an exceptional experience purchasing my recent vehicle at Lexus of Pleasanton. From start to finish, the process was smooth, professional, and genuinely enjoyable. Augny was fantastic to work w More

by Davinadlorenzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augny, Michael, Syed, Victor
Jan 15, 2026 -

Lexus of Pleasanton responded

Congratulations Davinadlorenzo on your new Lexus and thank you for sharing of your experience with Augny, Michael, Syed, Victor and our dealership. We stand behind every Lexus we deliver and as your Lexus ownership partner please feel free to let us know if there are any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 12, 2026

Big thanks to Jeanette Pettit for the excellent service! She gave me clear, comprehensive advice and helped me wisely decide what services my vehicle really needed. Very professional and trustworthy—I highl More

by A. Yip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you A. Yip for sharing your experience with Jeanette and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 12, 2026

Got my car back on time and all the issues are now fixed. Thanks to Nick for helping out and ensuring that everything goes right from start to finish. Best advisor ever! More

by Ronald297.A
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you Ronald297.A for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 12, 2026

Today I went into Lexus of Pleasenton to get a trade in price on my vehicle and ended up buying a car! They worked with me to get the trade in value and monthly payment I was aiming for. Thank you so much More

by anthonygarcialb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Phothichack, DJ San Jaun
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you anthonygarcialb for sharing of your experience with Eddie and DJ here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 12, 2026

I’ve been a loyal customer of Nick and this dealership because of the excellent service I get here each time. From maintenance to repairs, I never once had any complaints. Nick’s very efficient and knowle More

by Joana Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you Joana for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 12, 2026

Great job as always Nick! You’re the best advisor and I appreciate all your help. This shop is so great and that’s why I’m a repeat customer! More

by Joe.Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you Joe for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 12, 2026

As soon as I walked in the door, I was warmly greeted by a few employees. I dealt primarily with Jimmy when I inquired about a specific vehicle on their website. He is a super nice guy and is very profe More

by Richie T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Bounthapanya, Jim Burke
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you Richie for sharing your car shopping experience with Jimmy and Jim and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 12, 2026

I always come here for car repairs and maintenance and Nick is my advisor. Super great and friendly guy, I highly recommend him! More

by Gabriel.Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you Gabriel for allowing us to earn your business and for sharing of your experience with our teammate Nick and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 10, 2026

Jason Portillo in service has always taken care of me and takes it to the next level by getting to know me and my family. More

by mendezlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 15, 2026 -

Lexus of Pleasanton responded

Thank you mendezlos for allowing Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 09, 2026

Jeanette was able to book my appointment to have my recall service done and had my tires checked. She is always a pleasure to work with and I highly recommend. Forrest, Joe, Jason, Ron, Denny, Cody, More

by lynnshen98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jeanette Pettit, John Clutter, Nick Wilson, Forrest Yee, Jim Burke
Jan 10, 2026 -

Lexus of Pleasanton responded

Thank you lynnshen98 for sharing your experience with Jeanette and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton