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Lexus of Pleasanton
Pleasanton, CA
1,055 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,055 reviews
April 29, 2025
I had the pleasure of working with Joseph Minster, and he made the entire process of buying my new car incredibly easy and enjoyable. Joseph is a great guy—he made me feel completely at home, was very patien made the entire process of buying my new car incredibly easy and enjoyable. Joseph is a great guy—he made me feel completely at home, was very patient, and truly listened to what I needed. I was also pleasantly surprised to receive my car so quickly, especially compared to other dealerships where the wait can be over a year. I couldn’t have asked for a better experience! More
by Jared
Employees Worked With
Jeremey Halden, Joe Minster
April 29, 2025
Shout out to my service provider, John has always taken great car of my car and myself personally, one of the main reasons I always return to Lexus of Pleasanton for service great car of my car and myself personally, one of the main reasons I always return to Lexus of Pleasanton for service More
by David
Employees Worked With
John Clutter
April 28, 2025
Giving a 5 star for Nick! He helped me a few times now with my car and his customer service is unmatched! He’s very easy to deal with and makes me comfortable about the servic He helped me a few times now with my car and his customer service is unmatched! He’s very easy to deal with and makes me comfortable about the service and charges all the time. He answers all my questions and he’s very patient! Recommend him to everyone! More
by MandySantos
Employees Worked With
Nick Wilson
April 28, 2025
Drew Hopkins was my service advisor today. There was a slight glitch. I had been assigned someone else. Drew was knowledgeable and friendly and I would love to use him again! There was a slight glitch. I had been assigned someone else. Drew was knowledgeable and friendly and I would love to use him again! More
by lyngoldflam
Employees Worked With
Drew Hopkins, Jim Burke
April 28, 2025
I recently brought both of our cars in for service with Jason Portillo. He is very professional, goes through all the repairs in detail and very patient. Thanks Jason for making us feel comfortable. Jason Portillo. He is very professional, goes through all the repairs in detail and very patient. Thanks Jason for making us feel comfortable. More
by josiev24
Employees Worked With
Jason Portillo
April 28, 2025
I recently had my Lexus 450H serviced with Jason Portillo - and the service I received was so far beyond what would be expected. In addition to making sure my car was properly serviced, he noticed my new tir - and the service I received was so far beyond what would be expected. In addition to making sure my car was properly serviced, he noticed my new tires, which were purchased out of town, had a number of serious issues. He helped me understand the problem, and gave me all the information and education I needed in order to have the original seller replace them. And after they were replaced - he checked them again to make sure they were safe for my trip home to Los Angeles. I have complete trust in Jason Portillo and Lexus of Pleasanton! Simply the BEST!!! More
by jacquelinemeaney
Employees Worked With
Jason Portillo, Forrest Yee
April 27, 2025
We purchased from Lexus of Pleasanton multiple times and each time we are very impressed. Yesterday was another great one. Sevrin was our sales advisor. He is top notch in customer service, knowledgeable, c each time we are very impressed. Yesterday was another great one. Sevrin was our sales advisor. He is top notch in customer service, knowledgeable, courteous, professional and friendly. It is evident that his goal is to provide us with the best buying experience. Sevrin… thank you, you are amazing! More
by Lorisantiago
Employees Worked With
Sevrin Ellis
April 22, 2025
Work with Kevin Chow! He exerts impeccable professionalism, honesty and care. I worked with 10 dealerships in the area and his personal approach, honesty and complete unde He exerts impeccable professionalism, honesty and care. I worked with 10 dealerships in the area and his personal approach, honesty and complete understanding of both the inventory and your needs as a customer is what made me go with Lexus of Pleasanton. At no point I felt being “sold” to. Instead, Kevin helped answer all my questions, helped me evaluate pros and cons in terms of selection and finance, and kept full transparency into the process end to end. He even double checked with me after I got my car to make sure everything is ok. Kevin will be getting all my business and will be the one I refer my friends to. Very happy with my purchase and the overall experience. More
by olga.convey
Employees Worked With
Kevin Chow, Jeremey Halden
