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Lexus of Pleasanton

Pleasanton, CA

4.9
1,128 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,128 reviews

August 05, 2025

I highly recommend Jason Portillo at Lexus of Pleasanton! He’s honest, knowledgeable, and never pushy—always great about recommending needed work but also letting me know when something can wait. The facilit More

by ohdabears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Aug 07, 2025 -

Lexus of Pleasanton responded

Thank you ohdabears for sharing your experience with our teammate Jason and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 04, 2025

Thanks Nick for helping my son with his car issues! It’s his first car, first time driver and didn’t know what to do when his car broke down. Told him to come in this shop and make sure he works with N More

by JohnJohn
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Aug 07, 2025 -

Lexus of Pleasanton responded

Thank you JohnJohn for allowing us to earn your business and for sharing of your experience with our teammate Nick and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 04, 2025

Came here for a routine check and was helped by Nick. He always help me with my car issues and I’ve referred him to my family and friends as well. He’s super nice, very efficient and he knows his job ver More

by ClaireYtobi
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
August 02, 2025

Went to get a new car and Russell B. have helped us out. He was very patient and has been helpful looking for the car the meet our needs. All the staff here are very nice. More

by Res.whitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Aug 05, 2025 -

Lexus of Pleasanton responded

Thank you Res for sharing of your car shopping experience with our teammate Russell here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 02, 2025

Russell was truly helpful and straightforward with my new car! He was listening to what we needed and what we wanted. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Russell B.
Aug 05, 2025 -

Lexus of Pleasanton responded

Thank you Chris for sharing of your experience with our teammate Russell here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 02, 2025

I was greeted with a big smile from Vanessa and Jeanette assisted me with my service appt. The product quality is consistently outstanding, exceeding my expectations every time. More

by Huy N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Aug 05, 2025 -

Lexus of Pleasanton responded

Thank you Huy for sharing of your recent experience with teammates Vanessa and Jeanette during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 02, 2025

It was a pleasurable experience buying the 2025 ES300h. We were left alone as asked until we needed assistance. Rick was a pleasure to work with. More

by karenthornton08
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Rose
Aug 05, 2025 -

Lexus of Pleasanton responded

Thank you karenthornton08 for sharing of your experience our dealership and with our teammate Rick. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 01, 2025

I always go to Nick for any car service and he’s always been consistently great. After all these years, I never once had any issues with him and my car always comes back great and I always get it on time. More

by Joana Marie
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Aug 05, 2025 -

Lexus of Pleasanton responded

Thank you Joana for sharing your experience with our teammate Nick and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 01, 2025

5 stars for Nick! He's awesome and very efficient. Came here for a routine check and as per usual, I received an outstanding customer service from Nick that truly dese More

by Gabriel.Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Aug 05, 2025 -

Lexus of Pleasanton responded

Thank you Gabriel for sharing your experience with Nick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 31, 2025

Thomas Dodgion was amazing he helped my dad purchase his Honda Accord and was very knowledgeable about the vehicle even though he works for Lexus. More

by terryflinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dodgion