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Lexus of Pleasanton
Pleasanton, CA
1,309 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,309 reviews
December 27, 2025
Cody helped me out today with my RZ reservation for my upcoming trip. He was able to get me in and out of the dealership in a timely manner. The service manager Jim Burke was able to make the reservation upcoming trip. He was able to get me in and out of the dealership in a timely manner. The service manager Jim Burke was able to make the reservation for me over the phone as well. More
by Kingdummyj
Employees Worked With
Cody Wilson , Jim Burke
December 27, 2025
Had a great experience at Lexus of Pleasanton for my oil change. The service team was professional, efficient, and respectful of my time. Check-in was smooth, everything was explained clearly, and my car wa change. The service team was professional, efficient, and respectful of my time. Check-in was smooth, everything was explained clearly, and my car was ready when promised. The waiting area was clean and comfortable, which made the whole process easy. Definitely recommend for reliable, stress-free service Jonathan, Jeanette, Joe, Ron, Forrest, Nick, Alex, Jason, Edward, Denny, John, Carlos, Cody, Nate, Glenn, Marcus, Logan were all amazing 5 stars everytime!!!!!!!! More
by Jonathan Smith
Employees Worked With
Jonathan, Jeanette, Joe, Ron, Forrest, Nick, Alex, Jason, Edward, Denny, John, Carlos, Cody, Nate, Glenn, Marcus, and Logan., Jason Portillo, Jeanette Pettit, John Clutter, Nick Wilson, Forrest Yee
December 27, 2025
Joe li at Lexus of Pleasanton to car of me serving my RZ last week. He was able to get me in and out of the dealership in less time then I expected. Thanks Joe! last week. He was able to get me in and out of the dealership in less time then I expected. Thanks Joe! More
by jess b
Employees Worked With
Joe Li
December 27, 2025
I had a great experience at Lexus of Pleasanton for my brake service. From start to finish, the process was smooth, professional, and stress-free. The service team was friendly and took the time to clearl brake service. From start to finish, the process was smooth, professional, and stress-free. The service team was friendly and took the time to clearly explain what my car needed without any pressure or upselling. The work was completed on time, and my vehicle feels perfect—brakes are smooth, quiet, and responsive. I also appreciated the clean, comfortable waiting area and the consistent communication throughout the service. It’s clear they take pride in their work and customer care. I’ll definitely be coming back for future maintenance and would highly recommend Lexus of Pleasanton to anyone needing reliable, top-quality service. I’d like to thank Jonathan, Jeanette, Joe, Ron, Forrest, Nick, Alex, Jason, Edward, Denny, John, Carlos, Cody, Nate, Glenn, Marcus, and Logan. More
by Jsmithathena2000
Employees Worked With
Jonathan, Jeanette, Joe, Ron, Forrest, Nick, Alex, Jason, Edward, Denny, John, Carlos, Cody, Nate, Glenn, Marcus, and Logan., Jason Portillo, John Clutter, Nick Wilson, Forrest Yee
December 26, 2025
Great dealership. Always a nice time when I bring my car in or car shop. I love this place. Always a nice time when I bring my car in or car shop. I love this place. More
by texasmatt3210
Employees Worked With
Jason Vaughan, Jason Portillo, Jim Fell, Jeanette Pettit, John Clutter, Nick Wilson, Maria Vieira, Drew Hopkins, Forrest Yee, Jim Burke
December 24, 2025
I recently bought a car at the Lexus of Pleasanton, and the service was fantastic! Augny and Thomas helped me out throughout the whole process. Augny was very sensible, and helped me find the perfect car! the service was fantastic! Augny and Thomas helped me out throughout the whole process. Augny was very sensible, and helped me find the perfect car! Definitely will be recommending them for anyone planning on buying a car. More
by euanv
Employees Worked With
Augny and Tom
December 24, 2025
Honestly coming here was unexpected but I would highly recommend. Auggy I belive was the bame of the young lady that helped me. She was super knowledgeable and the finance manager Thomas was helpful as we recommend. Auggy I belive was the bame of the young lady that helped me. She was super knowledgeable and the finance manager Thomas was helpful as well. Would definitely return. More
by robby
Employees Worked With
Augny Habib, Tom Ditzig
December 23, 2025
The salesman, Russel was very friendly and helpful, and did everything he could to make the purchase of our new Lexus NX a breeze. We got everything done quickly. I would come back to this dealership. did everything he could to make the purchase of our new Lexus NX a breeze. We got everything done quickly. I would come back to this dealership. More
by Tommy Liu
Employees Worked With
Russell Berkowitz
December 23, 2025
I experienced a wonderful productive time at this Lexus dealership. Everyone’s very helpful patient and I never felt rushed. Russell was great dealership. Everyone’s very helpful patient and I never felt rushed. Russell was great More
by Parisi.vince
Employees Worked With
Russell Berkowitz
