Lexus of Pleasanton

As soon as I arrived and parked my car, Denny Gu was there to help me with servicing my car. He was attentive to my requests and very thorough in going over the details of what was going to be performed there to help me with servicing my car. He was attentive to my requests and very thorough in going over the details of what was going to be performed during the service. More

Johan and team took care of my 20K service as well of some recall items. Service was excellent and got a nice clean car when completed. Thanks. some recall items. Service was excellent and got a nice clean car when completed. Thanks. More

I had a great experience purchasing my 2026 RX 350 Hybrid from Lexus of Pleasanton on 3/31/2026. The team was responsive from my initial online inquiry through the final appointment, and everything stayed on from Lexus of Pleasanton on 3/31/2026. The team was responsive from my initial online inquiry through the final appointment, and everything stayed on schedule. Augny and Syed were helpful, honest, and never pushy, making the process smooth and comfortable. Pricing was transparent, and financing was clearly explained step by step. Overall, excellent customer service with no issues—highly recommend. More

William Wong provided an outstanding experience during my Lexus purchase. From the moment I arrived, he was welcoming, professional, and very knowledgeable. He took the time to explain everything clearly and Lexus purchase. From the moment I arrived, he was welcoming, professional, and very knowledgeable. He took the time to explain everything clearly and answered all of my questions with patience and kindness. Michael made the entire process smooth, easy, and completely stress-free. I never felt pressured at any point, and he truly made me feel valued as a customer. His excellent customer service and attention to detail made my experience exceptional. Because of Michael Wong, my Lexus purchase was a wonderful experience. I would highly recommend him to anyone looking to buy a Lexus. He truly represents great customer service. More

Russell was excellent! Very knowledgeable, patient, kind, and helpful regarding the entire process of purchasing. Very knowledgeable, patient, kind, and helpful regarding the entire process of purchasing. More

Russell and staff were an incredible help on what can usually be a tough journey when buying a new car. 10/10 would recommend. usually be a tough journey when buying a new car. 10/10 would recommend. More

Russell was fantastic. He helped us get our beautiful RX 350h luxury. He took his time showing all the details of our car. Just exceptional He helped us get our beautiful RX 350h luxury. He took his time showing all the details of our car. Just exceptional More

Everyone at Lexus dealership are great . .the team is very professional, friendly, and Jeanette my service advisor is a pleasure to work with. .the team is very professional, friendly, and Jeanette my service advisor is a pleasure to work with. More

The dealership was very professional, clean, easy to work with. Our sales consultant Augny Habid was very knowledgeable and upbeat. She kept us informed about all aspects of the purchase and even found work with. Our sales consultant Augny Habid was very knowledgeable and upbeat. She kept us informed about all aspects of the purchase and even found us the car, (a lease return), we were looking for before it was listed in the ready for sale inventory! She made sure the car was ready in every aspect before we picked it up. When we picked up the car, she took time to go thru the features, helped us set up the phone app, going thru that as well. She definitely made us feel special! Mary Flynn in the finance department made the purchasing process as painless as possible. She took her time going thru all the paperwork explaining each piece and showing the pros and cons for all the add ons available. No hard sell, just up front information! I would definitely recommend this Hendrix dealership and would do business with them again. More

Russell was a pleasure to work with and made the trade in and purchase of a new vehicle seamless. and purchase of a new vehicle seamless. More