Lexus of Pleasanton

Jason, my service advisor is great, waiting area very nice, with coffee and snacks, car gets washed. Even dog friendly. Getting my Lexus serviced is not a chore. nice, with coffee and snacks, car gets washed. Even dog friendly. Getting my Lexus serviced is not a chore. More

Buying a car is usually one of my least favorite experiences, but Leo completely changed that. He made the entire process smooth and hassle-free, and our conversations were actually enjoyable. He’s experiences, but Leo completely changed that. He made the entire process smooth and hassle-free, and our conversations were actually enjoyable. He’s a genuinely great person to do business with. Thank you, Leo! More

Huge thanks to Prasham for helping me with my Lexus, specially getting my Apple CarPlay up and running. He’s a technical specialist who really knows his stuff and went above and beyond to make sure ever specially getting my Apple CarPlay up and running. He’s a technical specialist who really knows his stuff and went above and beyond to make sure everything worked perfectly. Super knowledgeable, patient, and easy to work with. He stepped in with extra help when I needed it most, and it made a big difference. Highly recommend asking for Prasham if you need help! More

Great support from Jonathan and prasham. Both are amazing and took their time explain me everything in detail. Thank you. Both are amazing and took their time explain me everything in detail. Thank you. More

The dealership gets everything right as soon as you arrive inside the service center valet area. You are always greeted by a courteous employee ready and willing to assist you. The dealership is very c arrive inside the service center valet area. You are always greeted by a courteous employee ready and willing to assist you. The dealership is very clean and has a nice beverage bar with coffee and bottled water. Our Service Technician Jeanette greets us with a warm welcome each and every time we are here. Jeanette is very knowledgeable and is able to answer all of our questions and concerns regarding our vehicle's service. Jeanette is very thorough and ensures all of the required maintenance is taken care of. What I really like about the service appointment is the video the Service Technician sends you while you are waiting for your car. Recommended maintenance discovered in the video can be conveniently planned out for future service appointments. We have two Lexus vehicles and only bring them to this dealership for service for the reasons noted above. Keep up the good work Lexus of Pleasanton 👍 More

I walked into Lexus to replace my old car, and Joseph Minster helped find the perfect car for me. The customer service was some of if not the best I've ever experienced. Everything felt specifically cate Minster helped find the perfect car for me. The customer service was some of if not the best I've ever experienced. Everything felt specifically catered to make the transaction as smooth as possible. I walked out with the car I love, and felt great about the whole experience. More

I recently visited Lexus of Pleasanton to get replacement door molding clips for my GX470, and I had a great experience. Jason Portillo was very helpful in getting me started, and Dave from the parts depa door molding clips for my GX470, and I had a great experience. Jason Portillo was very helpful in getting me started, and Dave from the parts department took it from there. Dave made sure all the correct clips were ordered, which made the repair process smooth and stress-free. Thanks to their assistance, I was able to fix the door molding without any issues. I really appreciate their knowledge, efficiency, and customer service. Highly recommend stopping by if you need parts or support. More

Extremely Exceptional Customer Service While My Car Was In Their Shop They Provided Me With A Courtesy Car And Gave Me The Supprt I Needed To Deal With The Problem I Had With Lexus Corp Entailing A Recall In Their Shop They Provided Me With A Courtesy Car And Gave Me The Supprt I Needed To Deal With The Problem I Had With Lexus Corp Entailing A Recall On My Cameras Which FAILED And Caused Damage To My Vehicle Still Waiting On Lexus Corp To Stand By Their Product And Correct The Sutuation At Hand A Repair Damage That Occurred From A Faulty Camera out of Operation Hendricks Of Pleasanton Is Awesome I Highly Recommend Them For Their Great Service Department And Exceptional Customer Service And Support More

I came into Lexus of Pleasanton a little unsure about what I wanted, but Joseph Minster made the experience so much easier. He really listened to what I was looking for and helped me feel confident in my what I wanted, but Joseph Minster made the experience so much easier. He really listened to what I was looking for and helped me feel confident in my decision. More

I worked with Gavin Lam and he was very good. Exactly what you would want from a Car Salesman; honest, straight to the point, gentle (not to pushy), and made the whole experience enjoyable. I h Exactly what you would want from a Car Salesman; honest, straight to the point, gentle (not to pushy), and made the whole experience enjoyable. I highly recommend him. More