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Lexus of Pleasanton

Pleasanton, CA

5.0
1,807 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,807 reviews

October 01, 2026

Leon Knowles is an outstanding salesman! He is very knowledgeable and personable. He has made our transaction of buying a car enjoyable. He is a true asset to Hendricks Lexus! More

by kepat2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Knowles, Jason Vaughan
Oct 04, 2026 -

Lexus of Pleasanton responded

Thank you kepat2000 for sharing your car shopping experience with our dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day!

October 01, 2026

Edward Damian in the Lexus service dept was amazing in informative. He had our 2012 HS 250 hybrid in for service today. He made it quick and easy and gave us the white glove treatment. Thank you, Ed. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Damian
Oct 04, 2026 -

Lexus of Pleasanton responded

Thank you Joe for sharing your experience with Edward and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

September 30, 2026

Nick and Forrest did a great job again. Service was smooth fast and this place is honest. See you guys again soon. More

by Teds
Recommend Dealer
Yes
Employees Worked With
Cody Wilson , Nick Wilson, Forrest Yee
Oct 04, 2026 -

Lexus of Pleasanton responded

Thank you Teds for sharing your experience with Nick, Forrest, and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

September 30, 2026

Love the care and attention to detail when I brought my Daughters car in.Jason P. Always has been a great guy. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Burke
Oct 04, 2026 -

Lexus of Pleasanton responded

Hi Joe, thank you for your 5-star review; we are happy to pass along your comments to the team here at Lexus of Pleasanton! If you're ever in need of more help, please let us know! Have a great day!

September 30, 2026

See Leo Knowles if your buying from this dealership. Cannot speak highly enough about how well Leo took care of us. His communication and follow through were fantastic. More

by Patrick W.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leo Knowles, he should be added to this list.
Oct 01, 2026 -

Lexus of Pleasanton responded

Thank you Patrick for sharing your car shopping experience with Leo here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day!

September 30, 2026

Forrest Yee is very friendly, knowledgeable and easy to work with. I would recommend asking for him if you are going in for service. More

by Markus H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Oct 01, 2026 -

Lexus of Pleasanton responded

Thank you Markus for sharing your experience with Forrest and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help!

September 30, 2026

I recently brought my Lexus in for Service and they finished up ahead of schedual. Happy too , as I was going to a wedding and needed this car back in time. Than you John Clutter More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clutter, Jim Burke
Oct 01, 2026 -

Lexus of Pleasanton responded

Thank you Joe for sharing your experience with John and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help!

September 30, 2026

I just had a great experiance at the Service departmrnt at Lexus of Pleasanton. Nick Wilson walked me through the process. I had a moon roof insstalled and the car serviced.Thanks Nick. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Oct 01, 2026 -

Lexus of Pleasanton responded

Thank you Joe for sharing your experience with Nick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help!

September 29, 2026

I needed to get quite a few services done (Fuel pump recall, spark plugs, coolant fluid, transmission fluid, differential fluid, and an overall inspection) on my GSF since it hit 50k miles. I listed all More

by Levis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Oct 01, 2026 -

Lexus of Pleasanton responded

Thank you Levis for your wonderful feedback, this means a lot to us. We strive for 100% satisfaction, and it is great to see you had such a positive experience during your service visit. We are committed to ensuring our guests who have a Lexus that performs at its best. We appreciate allowing our dealership to be a part of your Lexus journey and look forward to being of service to you again in the future.

September 27, 2026

Chris was SO patient and really listened to what I was looking for. I went in without a very clear sense of what I wanted and left very happily with a new NX. More

by sfriedland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris King
Sep 29, 2026 -

Lexus of Pleasanton responded

Thank you sfriedlandfor sharing your experience with our dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day!