Lexus of Pleasanton

Russell Berkowitz. Thank you for helping buy the truck. Very honest, friendly, and professional guy! I recommend Russell if you come to Pleasanton Thank you for helping buy the truck. Very honest, friendly, and professional guy! I recommend Russell if you come to Pleasanton More

Jason Anderson was great to work with. Up front, constant communication and strong follow through. Up front, constant communication and strong follow through. More

Greeting upon arrival. My service manager (FORREST) is always prepared to tell me what is needed to keep my car running at its best performance., My service manager (FORREST) is always prepared to tell me what is needed to keep my car running at its best performance., More

I always have a great experience working with Jason Portillo as my service consultant for a couple of years now. He is very welcoming, direct, knowledgeable, and always focused on what is truly needed Portillo as my service consultant for a couple of years now. He is very welcoming, direct, knowledgeable, and always focused on what is truly needed for my vehicle. This time, I went for a routine maintenance of my GX plus something to be replaced as a preventative measure and I felt that the wait was just the right amount of time for the work being performed. The waiting area was clean, comfortable, and well-maintained. They also offer complimentary snacks, water and a variety of hot drinks, which made the wait even more enjoyable. Overall, Jason provided excellent customer service, and I highly recommend working with him if you’re looking for an honest, professional, and customer-focused service consultant. More

Great job Nick and also to Forrest. Nick always make sure that my car is fixed in time and right. Super honest and professional. Forrest is equally as good and I really thank them for p Nick always make sure that my car is fixed in time and right. Super honest and professional. Forrest is equally as good and I really thank them for providing such an excellent customer service. More

Good service, professional and courteous staff. Landon was great. All of your people are nice, actually. I bought my car at your dealership in Pleasanton because dealers closer to me sounded di Landon was great. All of your people are nice, actually. I bought my car at your dealership in Pleasanton because dealers closer to me sounded disinterested in helping me. When I sent an email to your dealership in Pleasanton, I got a PHONE call back within five minutes! You acted like you wanted my business, so you have it. I love my car, but if I ever need to replace it, I will come to you first. More

I recently purchased a brand-new 2026 Lexus NX350h from the Lexus dealership in Pleasanton, and I had a wonderful experience. The service was excellent from beginning to end. Kevin Chow, the service rep the Lexus dealership in Pleasanton, and I had a wonderful experience. The service was excellent from beginning to end. Kevin Chow, the service representative who helped us, was outstanding. He was very knowledgeable about the car, listened carefully to my needs and concerns, and guided me through the buying process with patience and professionalism. He also recommended the right car for what my husband and I were looking for. We ended up purchasing the 2026 Lexus NX350h, and both my husband and I really love it. The post-sales service has also been great. Kevin has been very responsive to my text messages and continues to provide excellent support even after the purchase. Overall, we had a very positive experience, and I would definitely recommend this Lexus dealership in Pleasanton to my friends. More

Lexus of Pleasanton always exceeds my expectations. The service department representatives are awesome. The process starting with making the appointment, meeting with the rep., going over the details The service department representatives are awesome. The process starting with making the appointment, meeting with the rep., going over the details, reviewing the videos, and picking up the car is easy and seamless. I love this dealership! More

The service department was very attentive, making me feel important to them. Carlos was very friendly and knowledgeable. important to them. Carlos was very friendly and knowledgeable. More