Back

Lexus of Pleasanton

Pleasanton, CA

4.9
723 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

Directions

By Type

Showing 723 reviews

April 17, 2024

Lexus of Pleasanton is a great dealership I hav bought several car from them over the las 22 years. I have always had my Lexus car serviced by them. The sales and service staff are outstanding and very fr More

by r.schuder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fell
Apr 19, 2024 -

Lexus of Pleasanton responded

Thank you r.schuder for allowing us to provide care for your Lexus vehicles over the years and for sharing of your experience with teammate Jim. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 11, 2024

Mick, was my service adviser--nice job--good work very efficient--thank you--would come back again More

by whitcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Apr 16, 2024 -

Lexus of Pleasanton responded

Thank you whitcan for sharing your experience with Mick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 11, 2024

Very nice environment to wait in & Jason is very attentive. Jason seems honest & works with my budget. More

by kjjoslin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Apr 16, 2024 -

Lexus of Pleasanton responded

Thank you kjjoslin4 for sharing your experience with our teammate Jason and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 10, 2024

I love going to Lexus of Pleasanton the people are so friendly and the free car wash and vacuum that’s icing on top thank you for all your hard work every day see ye all at my next service More

by MAPMCGRORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Fell, Jeanette Pettit, John Clutter, Nick Wilson, Drew Hopkins, Forrest Yee, Jorge Rueda, Gary Chan, Jim Burke
Apr 12, 2024 -

Lexus of Pleasanton responded

Thank you Suzanne for allowing us to earn your business and for sharing of your experience with our teammates Jason, Jim, Jeanette, John, Nick, Drew, Forrest, Jorge, Gary and Jim and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 10, 2024

Came in for my scheduled service and AGAIN received amazing service from Jason. Need I say more. From the moment I dropped off the car to picking it up, I was treated like an MVP. This is why I keep bu More

by MMota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Apr 12, 2024 -

Lexus of Pleasanton responded

Thank you MMota for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Jason on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 09, 2024

Cory was Great took care of what we needed for the car. Text us when the car was ready. More

by Sadia
Recommend Dealer
Yes
Employees Worked With
Cory
Apr 10, 2024 -

Lexus of Pleasanton responded

Hi Sadia, thank you for your 5-star review; we are happy to pass along your comments to the team here at Lexus of Pleasanton! If you're ever in need of more help, please let us know! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 09, 2024

Jeanette Pettit was my service consultant, she was very attentive and knowledgeable. This was my first time purchasing a "used" vehicle from somewhere else that was not a Lexus dealer. I was trying to More

by Scarlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Apr 10, 2024 -

Lexus of Pleasanton responded

Thank you Scarlet for sharing of your recent experience with teammates Jeanette and Chris during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 08, 2024

Jason Portillo was my service advisor, he was very attentive, knowledgeable and made sure that the cars needs was being worked on right away. Great service all around. Ask for Jason to be your advisor More

by teesevilla
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Apr 10, 2024 -

Lexus of Pleasanton responded

Thank you teesevilla for sharing of your experience with Jason and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 08, 2024

been buying and servicing all may cars there since 2004. Great Sales and service departments Lexus More

by step832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cacela, Rick Rose, Jason Portillo, Jim Fell, Jeanette Pettit, John Clutter, Drew Hopkins, Forrest Yee
Apr 10, 2024 -

Lexus of Pleasanton responded

Thank you step832 for sharing your experience with our teammates Steve, Rick, Jason, Jim, Jeanette, John, Drew and Forrest and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 08, 2024

Great service. Joe took care of us pretty efficiently and explained the issue. Great with texting to keep me posted. More

by rami.contact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe from Service
Apr 10, 2024 -

Lexus of Pleasanton responded

Thank you rami for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Joe on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

2
...