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Lexus of Pleasanton

Pleasanton, CA

4.9
1,766 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,766 reviews

September 09, 2026

Russell was great at showing us a vehicle we were interested in. He was very knowledgeable on the assets of the vehicle and the purchase process. Russell’s attention to detail and personality help More

by Bonnieallert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Sep 12, 2026 -

Lexus of Pleasanton responded

Thank you Bonnieallert for sharing your experience with Russell while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day!

September 07, 2026

Leo and Russell were super friendly, patient, and helpful! Attentive to all our needs. Extremely happy with our purchase! More

by angelchat20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell and Leo
Sep 09, 2026 -

Lexus of Pleasanton responded

Thank you angelchat20 for sharing your car shopping experience with Leo, Russell, and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day!

September 07, 2026

I had such a great experience working with Russell throughout the entire car-buying process! He was incredibly helpful, patient, knowledgeable, and never made me feel pressured or rushed into making a More

by Julie Nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Sep 09, 2026 -

Lexus of Pleasanton responded

Thank you Julie for sharing your experience with our dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day!

September 07, 2026

Jason P, best adviser we have had. Very friendly, helpful, professional. We will definitely request to work with him next service! More

by eloisetrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Sep 09, 2026 -

Lexus of Pleasanton responded

Hi eloisetrose, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 06, 2026

Russel helped me today when I came to purchase my Lexus. By far the best support I have ever received at a dealership! He showed me so many features of the car and took his time to compare a bunch of option More

by Melloabed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Betkowitz
Sep 08, 2026 -

Lexus of Pleasanton responded

Thank you Melloabed for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 05, 2026

Jack Silva - Sales and Michael Lorenzo - Finance both provided a great sales experience. The dealership is impressively large, well staffed and stocked and has a very impressive service area with 60 serv More

by jk9005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Silva - 5 stars, Michael Lorenzo - 5 stars
Sep 08, 2026 -

Lexus of Pleasanton responded

Thank you jk9005 for sharing your experience with Zack and Michael here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 04, 2026

Treated very good Car came back in great Condition Appreciated the loaner car while mine was worked on Very professional and friendly staff More

by Jcollins4751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura Michael Sullivan
Sep 06, 2026 -

Lexus of Pleasanton responded

Thank you Jcollins4751 for sharing your experience with our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

September 03, 2026

excellent staff and attention to details and customer care the process was clear and very transparent on aspect throughout the procedure to purchase a vehicle More

by manselcarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT parting & set up Member , Jeremey Halden, Chris King
Sep 08, 2026 -

Lexus of Pleasanton responded

Hi manselcarr, thank you for taking the time to leave a 5-star review for us at Lexus of Pleasanton. We're happy we could meet your expectations! We hope to see you soon!

September 02, 2026

Outstanding customer service! Great positive buying experience from sales & financial advisors. All staff are helpful, attentive and kind. The Pleasanton Lexus dealership has a More

by diane.leyvas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz & Thomas Dodgion
Sep 08, 2026 -

Lexus of Pleasanton responded

Thank you diane.leyvas for taking a moment to share your experience during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day!

September 02, 2026

My first time visiting Lexus of Pleasanton and they provided excellent service, just as all of my past service experiences at Acura of Pleasanton in the past. I was happy to see that past Acura advisor More

by akanaomi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu, Advisor 5 Stars
Sep 08, 2026 -

Lexus of Pleasanton responded

Thank you akanaomi for sharing your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!