Lexus of Pleasanton

Thank you Jason Portillo and John Clutter for helping me with programming my settings in my Lexus. You both are the best. with programming my settings in my Lexus. You both are the best. More

Was in service today and got to work with art. He’s very patient and explained everything very clearly. With my car being 15 years old some of the work outweighs the value of the car so he got me He’s very patient and explained everything very clearly. With my car being 15 years old some of the work outweighs the value of the car so he got me in touch with Joshua their used car buyer and he was very sweet and kind. Once they get the car I’m looking for ready I plan on buying from them More

Came in this morning after being lowballed at other dealers and I got my car appraised. I had the pleasure of working with Josh. His offer was very reasonable and I plan on coming back to sell it to hi dealers and I got my car appraised. I had the pleasure of working with Josh. His offer was very reasonable and I plan on coming back to sell it to him soon More

I had a great experience with Ed in service. He took care of my car and I even got an offer on it from Josh. I didn’t know they do free appraisals. I guess what they about Lexus’s holding their He took care of my car and I even got an offer on it from Josh. I didn’t know they do free appraisals. I guess what they about Lexus’s holding their value is true. It was a great experience working with them both More

What an outstanding service experience by this dealership no matter how many times I have visited here. I would like to acknowledge Forrest Ye, service consultant for his superior customer relationship and p no matter how many times I have visited here. I would like to acknowledge Forrest Ye, service consultant for his superior customer relationship and professionalism. My car had to be towed due to alternator and battery issues , but Forrest attended to the car service needs efficiently & promptly, which clearly shows this dealership has competent staff to address emergency and technical assistance. I also love the overall service needs , and that is the reason I had my car towed all the way from the city . Kudos to all the staff & management. More

I always have a great experience when I get my cars serviced at Lexus of Pleasanton. It starts with the service advisor, Forrest Yee. It's amazing how knowledgable he is and very personable. He always serviced at Lexus of Pleasanton. It starts with the service advisor, Forrest Yee. It's amazing how knowledgable he is and very personable. He always has the right answers or helps figure out just what we need. Our family is very thankful for him and Lexus of Pleasanton. More

My lease is coming up and had the pleasure to work with Josh again. He was very knowledgeable. He explained all the steps and different options I have and even let me know I have equity in the car. Thank y Josh again. He was very knowledgeable. He explained all the steps and different options I have and even let me know I have equity in the car. Thank you for all your help. More

I’ve been bringing in my cars here for years and always get excellent service! Forrest Yee is my go to service advisor, and he always is great about communications and is very trustworthy, providing deta get excellent service! Forrest Yee is my go to service advisor, and he always is great about communications and is very trustworthy, providing detailed explanations as to what needs to be done as well as what is unnecessary. More

Just purchased a car from Russell Berkowitz. He is welcoming, professional, very knowledgeable and helpful. He is welcoming, professional, very knowledgeable and helpful. More

I previously owned a 1999 GS300 which I bought from Lexus of Pleasanton in 2001 and everyone I have worked with there has been top notch. However, John Clutter stands above the rest in my opinion. John has of Pleasanton in 2001 and everyone I have worked with there has been top notch. However, John Clutter stands above the rest in my opinion. John has been my primary service consultant for more than a decade but I have known him both personally and professionally for over 30 years. John has a passion to serve others and takes great care of his clients. I know if he recommends any services or parts for my vehicle that it is something that is necessary and he always proves value. Due to the amazing service I receive from John, I purchased an ES350 in April of 2014 which I still drive and he is the only person I will see to service my vehicle. This all speaks to his excellent character and I highly recommend making John Clutter your service consultant at Lexus of Pleasanton. More